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Comfort Suites Indianapolis Airport

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Traveller (33)
Room & Suite (26)
Dining (5)
Overview
  • Excellent51%
  • Very good31%
  • Average10%
  • Poor3%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2 Star Hotel
All hotel details
Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (319)
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314 results
Traveller rating
158
97
32
10
17
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LanguageEnglish
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158
97
32
10
17
Show reviews that mention
All reviewsindianapolis airportpark and flyan early flightthe shuttle driverhandicap roomnewer hotelwould stay here againsausage pattiesyogurtrental carfree shuttleindoor poolhot tuboff the highwaywould recommend this hotel to anyoneclean hotelfree breakfast
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1 - 5 of 314 reviews
Reviewed 6 days ago via mobile

Took the kids to stay here during their spring break. The rooms were clean and the beds were comfortable. The pool area needs some work, and the sauna seats were broken. The morning Breakfast was decent. We would definitely stay here again.More

Thank Ashley_wilson2007
Response from Comfort Suites I, Manager at Comfort Suites Indianapolis AirportResponded 5 days ago

Thank you for taking the time to write your reviews regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for...More

Reviewed 1 week ago

Clean as expected; staff very helpful and friendly. Parked my car in their grass lot while I was gone for a week. Shuttle to airport. No problems. HOWEVER, if your flight gets in after midnight, there is no motel shuttle service. You must make prior...More

Thank jetlord2000
Response from Comfort Suites I, Manager at Comfort Suites Indianapolis AirportResponded 1 week ago

I would like to thank you for taking the time to write your comments. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We also offer "Grab & Go...More

Reviewed 4 weeks ago

I spent this past weekend at this establishment with my daughter's volleyball team. The staff was extremely rude to us the entire time that we were there. I would guess that our club had 40-50 rooms booked in this hotel and the service was unbelievably...More

1  Thank lauriemartin55
Response from Comfort Suites I, Manager at Comfort Suites Indianapolis AirportResponded 3 weeks ago

Thank you for taking the time to write your reviews regarding your recent stay at our hotel. All the kids were well behave and most of the parents as well, situation got out of control when few drunk and loud parents insist on watching game...More

Reviewed 28 January 2018 via mobile

We stayed here for one Saturday night. Staff was friendly, and the room was spacious. Good price also. Things that were not as great: We had issues with the Wifi being really too slow to use well. We got back to the hotel before 10...More

Thank Kimberly B
Response from Comfort Suites I, Manager at Comfort Suites Indianapolis AirportResponded 31 January 2018

Thank you for taking the time to write your reviews regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for...More

Reviewed 22 January 2018

We spent one night here so we would be close to the airport for an early flight. When checking in we were asked if we needed an airport shuttle, and I told them we did not, as we had a rental car. Despite this, at...More

Thank Bucarpenter
Response from Comfort Suites I, Manager at Comfort Suites Indianapolis AirportResponded 23 January 2018

Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with staff to ensure we handle these types of situations differently in the future. Again, thank you for your time and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast included
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 98 - US$ 202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Indianapolis
#9 Best Value Hotel in Indianapolis
#38 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 98 - US$ 202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Indianapolis
#9 Best Value Hotel in Indianapolis
#38 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (33)
Room & Suite (26)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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palmtreequeen1
25 August 2017|
AnswerShow all 3 answers
Response from Travelsindiinero | Reviewed this property |
I was turned off by the area when I stayed there just three weeks ago. Although nothing happened to me or my car, I cannot recommend this location because I did not feel comfortable in this area.
1
Vote
ryleemarks13
26 February 2017|
AnswerShow all 4 answers
Response from Sandra H | Reviewed this property |
They will do this for you at the front desk. You may want to call the hotel directly ahead of time.
0
Votes
frhotdog154
6 January 2017|
AnswerShow all 4 answers
Response from Comfort Suites I | Property representative |
Hello, Hotel shuttle starts at 04.30 am and stops at 12.00 midnight runs every 30 minutes. upon request. travel time from hotel to the airport is 13 minutes. If guest want to park the car in hotel parking lot there is fee... More
1
Vote
Room Tips
"Stay away from the highway side."
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"Investigate the stay & park option to leave car on-site vs. paying for airport parking - Great..."
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"Ask for a room away from the highway"
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"Try for a room at the end of the hall."
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