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Extended Stay America - Indianapolis - Airport - W. Southern Ave.

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Extended Stay America - Indianapolis - Airport - W. Southern Ave.
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104 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Indianapolis - Airport - W. Southern Ave.
See the most recent reviews
Showing 103: English reviews
St. Catharines, Canada
Reviewed 2 June 2015

Stayed here for a few nights recently on business. The hotel is in the middle of an industrial part of town and not well signed from the main road. We knew we were in trouble when we asked the clerk upon check-in if there was anything to do or any nice places to eat and the response was "not much"....

Thank Jim G
Reviewed 15 May 2015 via mobile

Ok. Not sure where to start. I left one hotel w bad service and no internet to come here. Arrived at 5pm. Needed to use the restroom before I booked room.NO RESTROOMS IN LOBBY. Internet was down. I was assured it would be up and running because it was a priority. Went to dinner came back. NO INTERNET. Picked up...

1Thank WBRE I
Reviewed 11 May 2015

Well, ok. so It's a newer property and therefore has new stuff. That's all I have to say that's nice, I'm afraid. When I checked in for the week, I unpacked and then went to the bathroom. The toilet did not flush. I called the front desk and was told that no one could do anything about it until Monday....

1Thank KathLK
Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport - W. Southern Ave., responded to this review

I appreciate you taking the time to write a review of your experience with us. We appreciate the kind comments about our decor; however, we apologize for the service and maintenance issues you experienced. The situation you described is unacceptable, and I sincerely apologize for your experience. To uphold our company's high standards, we will coach our housekeeping staff on...

Homosassa, Florida
Reviewed 18 April 2015 via mobile

The place is nasty. Upon my arrival to this place I was refused check in due to the late hour I also rejectin under my company credit card the next day and was told the room was clean as I entered the room there was dirty dishes the bed was not made and there was no towels in the bathroom...

Thank Brayton S
Burlington, Canada
Reviewed 14 April 2015

Got a great price for a two day stay and got what I expected for the price.No breakfast! Just fruit. Bed was uncomfortable, sheets were stained and ac blowed on me all night as it was right beside the bed. Internet worked intermittently. Towels were so small and thin they barely dried you. Soap was the cheapest available. Had to...

Thank laurmich96
South Riding, Virginia
Reviewed 11 April 2015

We booked and paid for this hotel over one year ago for the NCAA tournament for my family. Booked a king bed with a pullout sofa in this "smoke free" establishment. When we arrived, they brought us to a room without a sofa bed. So they took us to a room with both a king bed and a pullout sofa....

Thank thevunit
Berkley, Michigan
Reviewed 3 March 2015

I didn't go into my stay expecting glamorous accommodations. I needed a place to stay last minute during bad weather. The lobby was very nice, and the receptionist welcomed me immediately and whisked me through check in. She pointed out a large breakfast area for me to enjoy in the morning. Upon arriving at my room I saw a studio...

Thank hulacherry
Anderson, Indiana
Reviewed 21 December 2014

we have stayed at this hotel twice when we are going on vacation since they offer FREE parking with shuttle to the airport (free) the room was CLEAN and BIG, the shuttle service on time they offer FREE parking while on vacation the FREE shuttle will take you to the airport and pick you up (free) great value with the...

Thank mwalker11
Madison, Wisconsin
Reviewed 31 August 2014 via mobile

First room we got had a dead cockroach in the bathroom, and the second we got as a replacement was the most disgusting room I've ever seen in my life, I'll attach some pictures. Stains were everywhere: on the floor, on the coach, on a bed, coach had some major holes in it, as well as the door and the...

3Thank Анастасия К
Reviewed 22 August 2014

The Extended Stay America we stayed in was perfectly adequate for our needs. Being in town for Gen Con 2014, all we needed was a room that was reasonably affordable, and had all the basic necessities. That's exactly what we got with our visit. The fact that there was a kitchenette area, complete with fridge, sink, and hob, was an...

Thank stevetendo

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  • Free Parking
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Indianapolis - Airport - W. Southern Ave.

Address: 5350 W Southern Ave, Indianapolis, IN 46241-5510 (Formerly Extended Stay Deluxe)
Region: United States > Indiana > Indianapolis
Price Range: ₹ 5,212 - ₹ 11,980 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Indianapolis - Airport - W. Southern Ave. 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Extended Stay Deluxe Indianapolis-Airport-w Southern Ave Hotel Indianapolis
Extended Stay Indianapolis
Indianapolis Extended Stay
Extended Stay America Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Indianapolis - Airport - W. Southern Ave. staff and other travellers.
3 questions
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8 months ago
11 months ago
Indianapolis, Indiana

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Questions? Get answers from Extended Stay America - Indianapolis - Airport - W. Southern Ave. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This hotel was very quiet and clean, I believe that we were on the north side and there was a very good view”
  • Suite
 of 5 bubbles SHANNONC944, 25 Sep 2016 | Read review
“be pleasant.”
 of 5 bubbles stephenk967, 24 Aug 2016 | Read review
“Room 227 was the room I was in.”
 of 5 bubbles 414levil, 28 Jun 2016 | Read review
“Check the stability of tables or any furniture before placing valuables or food down.”
 of 5 bubbles janniceb2015, 6 Dec 2015 | Read review
“Don't stay here until management changes, police patrol here, and Pest Control is hired for regular visits.”
 of 5 bubbles Luckydee24, 12 Oct 2015 | Read review
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