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Embassy Suites by Hilton Indianapolis - North

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1,472 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Indianapolis - North
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Showing 1,467: English reviews
Davison, Michigan
Reviewed 16 August 2016

I really like this hotel. It was our second time staying and the rooms are big and the breakfast is delicious. We will stay again. I was a little disappointed with the staff this time. The front desk wasn't as helpful as the past stay and we didn't have our room cleaned the whole stay (4 nights). We were given...

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Thank Nicole E
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay....

Springfield, Virginia
Reviewed 15 August 2016

We love the space, specially when traveling with other members of the family that you might want to separate a little on a road trip. This unit was renovated as part of a full work out they have going in that specific location. The only thing with our experience was at breakfast our cook did not do a great job...

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Thank carlosG2004QJ
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

We appreciate you taking the time to write a review of your experience at the hotel. It is always nice to hear that our guests enjoyed their time with us and that the service exceeded your expectations. The team and I take great pride in our service and I will be sure to share your review with them. I am...

Toronto, Ontario
Reviewed 15 August 2016

I like the room layout, lots of space and great if you need to have a meeting with a customer. The room I was in was renovated, The furniture is great but the workmanship applied to the restoration was not good. Bathroom doors weren't painted properly, big groove between new tub and floor, the kept the old light fixture switch,

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Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we’re very sorry you were unhappy with our bathroom condition. We will take your comments under consideration as we continually work to improve our guest experience. We hope...

Emeryville, California
Reviewed 15 August 2016

The hotel was under construction when I visited, but I got the general feeling that The property management and employee training was weak overall. The front desk clerk was arguing about giving me two extra water bottles for a six night stay- not cool. Someone left a dirty plate in the hall next to the dirty laundry bin permanently set...

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Thank 505sandyd
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you for taking the time to write this review of your recent experience at our hotel. I apologize that you did not receive the service that you are accustomed to, and truly deserve. We were under the impression we had resolved this issue to your satisfaction at the time it was brought to our attention. I am sorry if...

Marion, Ohio
Reviewed 15 August 2016

Check in. room selection and digital room key were done online . We did stop at the front desk for a recommendations for restaurants in the area they gave us a print out which was very helpful. Riding the elevator looking across the atrium the light hanging from the ceiling was filthy with birds flying around, it didn't give me...

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Thank tig2811
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. We value all the feedback we receive and share it with our team members so that we can enhance the experience for all of our guests. This...

detroit, mi
Reviewed 15 August 2016

Clean, quiet, gorgeous decor, easy parking, great breakfast spread. Good location, easy to get on 465, close to shopping and restaurants. The only minor comment I can make is that the elevators are very slow. Will be sure to stay here again.

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Thank lisarQ5564AI
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you so much for your recent stay and 5 star review of your experience at the Embassy Suites by Hilton Indianapolis North! We really appreciate guest feedback and you seemed to mention all the aspects that we focus on for a great stay. It's all due to a great staff that we are able to provide such well-maintained guest...

Chicago, Illinois
Reviewed 15 August 2016

My wife, granddaughter, and I stayed at the hotel twice last week on our way to Nashville. If only there would have been another embassy suites near the grand old opry, we plan on making embassy suites our first choice whenever we travel as it was the best, made us feel like a home away from home.

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Thank J3519EIjimm
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you so much for your recent stay and 5 star review of your experience at the Embassy Suites by Hilton Indianapolis North! We really appreciate guest feedback and you seemed to mention all the aspects that we focus on for a great stay. It's all due to a great staff that we are able to provide such well-maintained guest...

North Judson
Reviewed 14 August 2016

We stay at this hotel every time we go to Indy. The staff are very friendly and willing to help if needed. The rooms are extremely clean. We love happy hour!! Free food and drinks for 2 hours, who wouldn't love that? The breakfast buffet is good, plus you can have your omelette made to order. There is also a...

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Thank Adminix1
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

We appreciate you taking the time to write a review of your experience at the hotel. It is always nice to hear that our guests enjoyed their time with us and that the service exceeded your expectations. The team and I take great pride in our service and I will be sure to share your review with them. Again, the...

Chicago, United States
Reviewed 14 August 2016

The rooms are seem brand new. They whole hotel is very clean. The gym had just enough equipment to give me a great workout. The staff is very accomadating. The cook is order breakfast was delicious. I would definitely stay again.

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Thank Kimberly P
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you so much for your recent stay and 5 star review of your experience at the Embassy Suites by Hilton Indianapolis North! We really appreciate guest feedback and you seemed to mention all the aspects that we focus on for a great stay. It's all due to a great staff that we are able to provide such well-maintained guest...

A TripAdvisor Member
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9 reviews
3 hotel reviews
5 helpful votes
Reviewed 13 August 2016 via mobile

We recently stayed as a family of 5 to visit the Indiana State Fair. We were so impressed! The last time we stayed was in February 2016 for my son's 13th birthday. We couldn't believe it was the same hotel, so much has improved! First of all, our room was top notch. We stayed in a room that had an...

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Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

We appreciate you taking the time to write a review of your experience at the hotel. It is always nice to hear that our guests enjoyed their time with us and that the service exceeded your expectations. The team and I take great pride in our service and I will be sure to share your review with them. Again, the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Indianapolis North hotel is conveniently located near the Children’s Museum of Indianapolis, Indianapolis Museum of Art and Indianapolis Motor Speedway. This Indianapolis hotel is just minutes from exclusive shopping and dining and well situated to all Indianapolis attractions. Our all-suite, full-service, upscale accommodations offer the ideal choice for the business or leisure traveler. Guests of the stay in a spacious two-room suite complete with a refrigerator, microwave oven and coffee maker. Our complimentary cooked-to-order breakfast and complimentary manager’s reception are served daily in our lush open air atrium. Unwind and refresh in our indoor pool, fitness center and whirlpool. ... more   less 

Additional Information about Embassy Suites by Hilton Indianapolis - North

Address: 3912 Vincennes Rd, Indianapolis, IN 46268
Region: United States > Indiana > Indianapolis
Price Range: ₹ 10,529 - ₹ 17,396 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Indianapolis - North 3.5*
Number of rooms: 221
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia and Hotels.com so you can book your Embassy Suites by Hilton Indianapolis - North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Indianapolis North Hotel Indianapolis
Indianapolis Embassy Suites
Hotel Style:
#30 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Indianapolis - North staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Indianapolis - North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in a room above the steet lights.”
 of 5 bubbles homeless-dancer, 13 Mar 2017 | Read review
“Room was fine”
 of 5 bubbles 616annetten, 7 Mar 2017 | Read review
“The room was fine but the construction work made the whole place dusty. The fire alarm going off was an inconvenience and if someone would have known how to silence it, it would not have even been an issue. Train your staff!”
 of 5 bubbles michaelZ3032MD, 7 Mar 2017 | Read review
“Get a high room if you don't mind using the stairs. If you need the elevator stay as close to the ground as possible.”
 of 5 bubbles M5296ESsandras, 6 Mar 2017 | Read review
“All rooms are loud because they are open to an atrium that is more like a playground!”
 of 5 bubbles FoodLvr22, 5 Mar 2017 | Read review
5 of 5