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Embassy Suites by Hilton Indianapolis - North

1,716 reviews
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Traveller (125)
Room & Suite (82)
Dining (7)
Overview
  • Excellent45%
  • Very good26%
  • Average13%
  • Poor10%
  • Terrible6%
Travellers talk about
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Indianapolis - North
Special Offer: Double Points, Every Stay
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,716)Write a Review
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All reviewscook to orderevening receptionmade to order breakfastunder renovationhot tubmorning breakfastbreakfast staffgreat staycomplimentary breakfastfront desk staffbusiness tripatriumcostcoconference
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1 - 5 of 1,710 reviews
Reviewed 3 days ago

Housekeeping is hit and miss, but Lassandra's omelets always start my day with a smile. I travel about 170 nights a year for business and this is my favorite business hotel because of the great breakfast.More

Thank David O
Response from Courtney C, Front Desk Supervisor at Embassy Suites by Hilton Indianapolis - NorthResponded 2 days ago

We appreciate you taking the time to write a review of your experience at the hotel. However, we are truly apologetic to hear about the housekeeping issues you encountered. We will inform our Executive Housekeeper about your comments so we can improve our guest experience!...More

Hotel's Favourite
Reviewed 6 December 2017

We were in town for a local sports event and are a regular with the Embassy Suites chains. This one was very clean and decorated well for Christmas. The staff was very friendly and did not seem very crowded. While we didn't use the pool...More

Thank wildcat2000
Response from Courtney C, Front Desk Supervisor at Embassy Suites by Hilton Indianapolis - NorthResponded 6 December 2017

We appreciate you taking the time to write a review of your experience at the hotel. It is always nice to hear that our guests enjoyed their time with us and that the service exceeded your expectations. The team and I take great pride in...More

Reviewed 6 days ago via mobile

The A/C in my room didn’t work, the towels and wash cloths had stains on them, the bathroom is very small, and it’s just generally a dated property. I will be looking for better hotels when I am in the area.More

Thank Rockymtnhikers
Response from Courtney C, Front Desk Supervisor at Embassy Suites by Hilton Indianapolis - NorthResponded 4 days ago

Thank you for taking the time to write this review of your recent experience at our hotel. I apologize that you did not receive the service that you are accustomed to, and truly deserve. I can assure you that your experiences will not be those...More

Reviewed 1 week ago

Would have been a really nice stay if it hadn’t turned into an out of control daycare on The weekend. Really growing tired of loud out of control ride kids in all areas of the hotel including adults spaces such as the bar.More

Review collected in partnership with this hotel
1  Thank Sandra R
Response from Courtney C, Front Desk Supervisor at Embassy Suites by Hilton Indianapolis - NorthResponded 4 days ago

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management....More

Reviewed 1 week ago

As soon I walked in and heard the screaming of kids, I was concerned. Had to wait for at least 10 minutes before I could check in, and on my pre registration, I had requested a upper floor room, not near a elevator,,our room was...More

Review collected in partnership with this hotel
1  Thank 721pennyf
Response from Courtney C, Front Desk Supervisor at Embassy Suites by Hilton Indianapolis - NorthResponded 4 days ago

Thank you for taking the time to write such a detailed review. All your comments areessential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints...More

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Breakfast included
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 140 - US$ 266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 140 - US$ 266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (125)
Room & Suite (82)
Dining (7)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Melissa F
2 February 2018|
Answer
Response from Ashley L | Property representative |
Sweetie is no longer with us. She left during renovations and was re-homed to a gentlemen with the Indianapolis Zoo.
0
Votes
Andi R
4 May 2017|
AnswerShow all 3 answers
Response from Jo P | Reviewed this property |
I am not sure they will be done with renovating by then. I would call the front desk to inquire about that.
0
Votes
James O
28 August 2016|
AnswerShow all 2 answers
Response from Ashley L | Property representative |
The best way is via taxi or renting a car. Each are both accessible at the airport.
0
Votes
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12
Room Tips
"offer eggshells or pillow tops for a charge. I would gladly pay so my hips, back and neck would not be so..."
Read review
"Room was cold, turning up heat did not improve."
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"Rooms are spacious and can accommodate 4 with a King bed. But if you need more room, get two beds in the two..."
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"Room was great!"
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