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Candlewood Suites Indianapolis

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110 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Spring Lake, Michigan
Reviewed 1 week ago via mobile

We walked in after a long drive to find I made a mistake and had my reservation at another Candlewood Suites location and strictly my fault. Sara and Joe were so helpful and called the other Candlewood Suites location to got my reservation switched to their hotel. We were planning to get takeout for Thanksgiving dinner and eat in the...

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Helpful?
Thank randy f
kilagan, General Manager at Candlewood Suites Indianapolis, responded to this review

Thank you so much for your comments. I am happy to hear your experience with my staff was so wonderful! I am glad to hear you enjoyed your Thanksgiving Holiday with us, and we look forward to seeing you again soon!

Reviewed 3 weeks ago via mobile

While I only stayed here one night, the hotel was great. The price was very reasonable, cheaper than other local hotels, but this one had more amenities. The room was very clean and check in process smooth. Finally, it was easy to find and had quick access to many areas of the city.

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Helpful?
Thank Nick W
kilagan, General Manager at Candlewood Suites Indianapolis, responded to this review

Thank you so much for your kind response. We are so glad that you enjoyed your stay and that the room was clean and check in process went smoothly. We hope to see you again on your next trip!

Mattoon, Illinois
Reviewed 4 weeks ago

My wife and I stayed here while visiting family and had a very nice room. We had a queen bed with desk and desk chair with 2 additional chairs like a small office setting. It had a small kitchenette, flat screen TV, and refrigerator. The hotel offered additional cookware and games free to borrow and return. Free WiFi and parking.

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Helpful?
Thank Carl W
kilagan, General Manager at Candlewood Suites Indianapolis, responded to this review

Thank you so much for your feedback Carl W! We are so glad to hear that we exceeded your expectations and that you enjoyed our many amenities like our fully equipped kitchens, complimentary Wi-Fi and parking and access to our many choices of items in the Candlewood Lending Locker. Thank you again for sharing your experiences with us and we...

Jeffersonville, Indiana
Reviewed 24 October 2016

Nice hotel with a friendly staff. We have stayed here twice. Enjoy having the indoor pool and hot tub. Conveniently located to east side Indianapolis attractions and restaurants. Would stay here again.

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Helpful?
Thank tarameek14
kilagan, General Manager at Candlewood Suites Indianapolis, responded to this review

Thank you so much for your wonderful feedback! We really appreciate our guests telling us about their stays! I am so glad you enjoyed the indoor pool and hot tub as well as the convenient location. I am also glad to hear the staff was friendly. We look forward to welcoming you again in the future! Thank you!

Reviewed 11 September 2016 via mobile

We just spent 4 nights here and it was great! To be honest, it's not a 5 star hotel, as in there's no valet, or anything fancy, but if your looking for a clean, nice place to stay this is it! We booked a suite because we wanted the kitchenette. It was great, had everything you needed including dishes, silverware,...

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Helpful?
Thank Heather Waters S
Reviewed 15 July 2016 via mobile

I recently stayed there and I must admit that the young lady that worked that night I believe that her name is Jenna. But she was very rude and had a snotty attitude. I would not recommend anyone to star here and if this is the way the staff conducts customer service then I feel very bad for anyone that...

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Helpful?
Thank Msstarks
IHGService, Guest Relations Manager at Candlewood Suites Indianapolis, responded to this review

Dear Msstarks, Thank you for leaving a candid review about our hotel on TripAdvisor. We value each feedback as this will allow us identify the areas that may benefit from our additional attention. It is disheartening to know that your experience was not as pleasant as it should have been. This is not the customer service we endeavor to deliver...

Louisville, Kentucky
Reviewed 11 July 2016

We found this hotel when we had a bad experience at a prior hotel. I called the Candlewood and explained our situation to the front desk manager. He was extremely nice and stated that he had some empty rooms and that we could check in prior to the regular check in time. The room was very nice and clean. They...

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1Thank 685elaine1
Orlando, Florida
Reviewed 25 June 2016

I liked the hotel other than the fact they do not have breakfast and delivery options were limited. Accommodations overall, clean. The bed dipped in the middle...probably time for a new mattress... Also, housekeeping only comes once a week... so you have to come down to the desk to get fresh towels and linen...I would stay at the Drury if...

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2Thank Ryan0889
IHGService, Guest Relations Manager at Candlewood Suites Indianapolis, responded to this review

Dear Ryan0889, Thank you for your stay and leaving us a review. We are glad to hear you found our accommodations clean. However, we apologize the bed was not to your liking. We keep our housekeeping to the highest standards, we are sorry if we fail to meet your expectations. Please be assured that all comments are acted upon and...

Reviewed 20 June 2016

The room proved to be a very nice room with plenty of space. I was impressed that the air conditioner was not overly loud like so many other hotels. The kitchen was serviceable and suited my needs. The only issue was that the cable cord was physically broken. Oddly enough, I had tools that were able to repair it, so...

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Helpful?
Thank Brad H
Front Royal, Virginia
Reviewed 6 June 2016

We arrived tired with our 8 year old ready to relax, but when we got to our room, we found out we had booked a queen suite that didn't have a pull out couch and no room for a roll away for the 8 year old. Would have been doable if the bed was really a queen, but it was...

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Helpful?
Thank BG1963

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Indianapolis Northwest Candlewood Suites hotel. When the comforts of home sound good after a long day, the Indianapolis NW Candlewood Suites is conveniently located and uniquely designed for the extended stay traveler. Less than 10 miles from the Indianapolis Motor Speedway, Lucas Oil Stadium, the Convention Center and downtown, we are conveniently located one block east of I-465 in Park 100 for quick access to the Indianapolis International Airport and any major point of interest or attraction in Indianapolis. Whether you are here for business or pleasure, you will find our design creates a functional work/home environment. We keep you connected with high speed Internet, free fax service and business center. And when you want to disconnect, our indoor pool, 24 hour exercise facility and outdoor barbecue gazebo will help you unwind. You ll feel at home with a fully equipped kitchen, spacious room, on-site convenience store, complimentary guest laundry and free entertainment library of CD s and videos at the front desk. For sporting events, shopping, nightlife, business travel or when you just need a place in town that feels like home, we invite you to experience the comfort of the newly constructed Indianapolis Northwest Candlewood Suites! ... more   less 

Additional Information about Candlewood Suites Indianapolis

Address: 8111 Bash St, Indianapolis, IN 46250-2037
Region: United States > Indiana > Indianapolis > Castleton
Price Range: ₹ 6,266 - ₹ 11,306 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Indianapolis 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Indianapolis Candlewood Suites
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Indianapolis staff and other travellers.
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Questions? Get answers from Candlewood Suites Indianapolis staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was in room 431”
 of 5 bubbles Ryan0889, 24 Jun 2016 | Read review
“11th Floor was a good location”
 of 5 bubbles CasiV_13, 11 May 2015 | Read review
“If not handicapped ( God Bless them) don't get a handicap room. Shower not a good thing.”
 of 5 bubbles 682darrellh, 17 Mar 2015 | Read review
“134 ground floor. one bedroom suite closest to the pool.”
 of 5 bubbles QueenOfTh3Road, 17 Jun 2014 | Read review
“We stayed on the 4th floor toward the west direction. The room was 404. It was very quiet and there was NO noise from the highway (and trust me, I have very sensitive ears!)”
 of 5 bubbles J5325IQashleyd, 25 Apr 2014 | Read review
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