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    Holiday Inn Indianapolis Downtown

    515 S West St, Indianapolis, IN 46225-1139
    011 91 124 455 1263
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    3/12/2017 4/12/2017
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    US$ 167
    US$ 128
    SAVE US$ 39
    US$ 136
    US$ 136
    Traveller (53)
    Room & Suite (23)
    Pool & Beach (2)
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    Overview
    • Excellent36%
    • Very good31%
    • Average13%
    • Poor8%
    • Terrible12%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    3.0 Star Hotel
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    The Alexander
    2,841 reviews
    #5 of 185 hotels in Indianapolis
     
    Holiday Inn Express Indianapolis Downtown City Centre
    254 reviews
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    Staybridge Suites Indianapolis - City Centre
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    Omni Severin Hotel
    2,497 reviews
    #13 of 185 hotels in Indianapolis
     
    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (286)
    Traveller rating
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    1 - 5 of 281 reviews

    Reviewed 6 days ago via mobile

    Front desk alternates between incredibly friendly and helpful (special shout out to Brooklyn) and dismissive and rude. For 3 days (including the day I checked in) I requested a few things: please clean the bathroom floor and tub of the black hair that was all...More

    Thank Ellen D
    Hotel's Favourite
    Reviewed 11 September 2017 via mobile

    Stayed in many HI but the management of this property is horrid. We stayed 2 nights and trying to get our room cleaned was forever! From 10:30 am the room was not serviced until 4:30 only because I requested service! Reason was they were cleaning...More

    Thank Np C
    Response from Katie S, General Manager at Holiday Inn Indianapolis DowntownResponded 19 September 2017

    Np C I am sorry to hear that you feel our management is failing. Our housekeeping team starts at 9:30a on the weekends. We typically don't knock on any stay over doors until at least after 11am and the housekeepers typically just work their way...More

    Reviewed 1 week ago

    This has been festering for awhile and I'm normally a let it slide kinda guy but here goes. Right from the start I had issues. Got a room through the GENCON portal and when we arrived found that we were short a bed and or...More

    Thank Jeff B
    Reviewed 2 weeks ago

    We booked the room for the marathon and we were initially told that 1.) our room wasn't ready, 2) when it was ready it was a double queen instead of a king, 3.) we would not be able to get a late-check-out even though we...More

    Thank Dan D
    Response from Katie S, General Manager at Holiday Inn Indianapolis DowntownResponded 1 week ago

    Dan D Thank you for choosing the Holiday Inn Indianapolis. I am sorry that you had a few issues checking in but I am glad that we them corrected for you. I do hope that you will choose us again the next time you are...More

    Reviewed 14 October 2017 via mobile

    Called the hotel directly to make a reservation. Told a rate. Was then transferred to HI Central Reservation who said 'sorry no rooms'. My response was wait but 90 seconds ago was told 3 rooms left. After 2 minute on hold, the room was booked...More

    Thank dtbdtb
    The Alexander
    2,841 reviews
    #5 of 185 hotels in Indianapolis
     
    Holiday Inn Express Indianapolis Downtown City Centre
    254 reviews
    #51 of 185 hotels in Indianapolis
     
    Staybridge Suites Indianapolis - City Centre
    224 reviews
    #40 of 185 hotels in Indianapolis
     
    Omni Severin Hotel
    2,497 reviews
    #13 of 185 hotels in Indianapolis
     
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Bar/Lounge
    • Room Service
    • Restaurant
    • Hotel Amenities
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Restaurant
    • Hot Tub
    Details
    • Price range
    • US$ 101 - US$ 312 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 130
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotels.com, Travelocity, Priceline, Hotwire, Orbitz, getaroom.com, Cancelon, Cheap Tickets, HotelQuickly and TripOnline SA so you can book your Holiday Inn Indianapolis Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Indiana >
    • Indianapolis >
    • Downtown Indianapolis
    • Also Known As
    • Comfort Suites City Centre Hotel Indianapolis ,
    • Comfort Suites Indianapolis ,
    • Indianapolis Comfort Suites
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    Traveller (53)
    Room & Suite (23)
    Pool & Beach (2)
    Hotel & Grounds (31)
    Bathroom (3)
    Business Centre & Event Rooms (1)
    Nearby
    Omni Severin Hotel
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    .74 km away
     
    The Alexander
    2,841 reviews
    1.14 km away
     
    Staybridge Suites Indianapolis - City Centre
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    .09 km away
     
    Holiday Inn Express Indianapolis Downtown City Centre
    254 reviews
    .12 km away
     
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    Ask a question
    Questions & Answers
    mtoppe27
    8 October 2016|
    AnswerShow all 3 answers
    Response from ida R | Reviewed this property |
    Yes a shuttle is available. We had 2 rooms. We paid $5 per room one way and rode the shuttle. It was worth it. The driver was courteous and very helpful. Decided to walk back and enjoy the atmosphere. We were very happy... More
    0
    Votes
    Jeff G
    10 August 2015|
    Answer
    Response from Lynette K | Reviewed this property |
    We used the Booking site(sorry this web site will not allow me to state the entire website) and had no issues. It's the only travel site we use anymore because of the situation you had. I also call a few days in advance to... More
    0
    Votes
    StacyK324
    27 March 2015|
    Answer
    Response from Alexis M | Property representative |
    Hi Stacy! Thank you for asking! Yes, parking is $20 due to our downtown location. However, we do not charge you for a safe at all! Let us know if you have any other questions!
    0
    Votes
    Room Tips
    "Find a different hotel!"
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    "Great location less than average rooms"
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