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Belterra Casino Resort

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Belterra Casino Resort
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639 Reviews from our TripAdvisor Community

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Showing 634: English reviews
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Morrison, Tennessee
Reviewed 4 days ago NEW

We stayed here two nights. We were visiting the Ark Encounter and thought this would be a good hotel for our visit. Even though it was quite a drive we felt we had made a good choice. The staff was gracious and accommodating. The room was huge and very clean. The bed and pillows were awesome. I would definitely stay...

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Helpful?
1Thank brewer888
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good morning, and thank you for your recent visit and review. We are thrilled to hear you had a wonderful overall experience during your stay, and we hope to see you again in the future if you're ever passing through. Kind Regards, Belterra Casino Resort

Cincinnati, Ohio
Reviewed 5 days ago NEW

We have been visiting Belterra off and on for 12 years. The boat underwent a renovation not to long ago and the face lift definitely helped. They put in some new carpet, updated the bathrooms that were LONG overdue and brought in some newer slots. That's the nice part..... One of their taglines is "Escape to Belterra". Well the one...

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Helpful?
Thank Neutralatbest
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good morning, and thank you for your review. We appreciate your feedback and have passed it along to management. We hope to have you back in the future for the 5-star experience you deserve. Kind Regards, Belterra Casino Resort

Cincinnati, Ohio
Reviewed 6 days ago NEW

the food is awesome, no way that it could be that great! make sure you get room service for breakfast. the hospitality and service was spot on. had a great time and had everything we could have wanted. bed and pillows were invignorating

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Helpful?
Thank amthornton721231a
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good morning, and thank you for your recent visit and review. We are thrilled to hear you had a wonderful overall experience and enjoyed your room service and hospitality. We enjoyed having you and hope to see you again soon. Kind Regards, Belterra Casino Resort

Michigan
Reviewed 1 week ago NEW

Stayed overnight at Belterra Casino Resort a couple weeks ago (March 2017) and there were BUGS in my room! On wall and one CRAWLING INTO PILLOWCASE ON SPARE BED!! Took PICS!! Housekeeper did not empty trash from previous person(s) nor did she clean the tub adequately. Did not use tub because there were HAIRS left in it from previous person(s)!...

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Helpful?
Thank zema15
Louisville, Kentucky
Reviewed 1 week ago via mobile

We have stayed at this Belterra close to a dozen times over the last 2 years. We've done it all...dinner at 19 steakhouse (amazing!), dinner at Sports bar (adequate), lunch buffet (typical fare) and many cups of coffee & pastries from Nosh (choc chip cookie is to die for & Peet's coffee is always delicious). Weekend entertainment consistently top notch...

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Helpful?
3Thank Sharon E
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good morning, and thank you for your recent visit and review. We are happy to hear you enjoyed your experience in the dining outlets, shopping boutiques and with our casino team members. We appreciate your feedback regarding the smoke in the casino and hotel, and we have passed this review along to the management team. While we have not banned...

Covington, Kentucky
Reviewed 2 weeks ago

Enjoyed the hotel with its excellent service and accommodations. Fun at the casino. Great for a weekend get away with someone special, Great restaurants and wonderful food. Recommend highly! Check out the specials on line.

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Helpful?
Thank Kentuckywoman1
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good afternoon, and thank you for your recent visit and review. We are happy to hear you enjoyed your visit to the hotel and casino and found our restaurants to be wonderful. We hope to see you again soon! Kind Regards, Belterra Casino Resort

Minnesota
Reviewed 3 weeks ago

We decided to stop off at a hotel/casino for a night of fun and were advised that this is a nice place in the area. We made a reservation and were charged $220. for a regular double queen bed room. We thought it was a bit high, but thought that the room might be kind of fancy. We got to...

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Helpful?
1Thank FoderickE
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good morning, and thank you for your recent visit and review. We are happy to hear you enjoyed visiting our Nosh bakery shop, but we are concerned to hear that the rest of your experience was not great. We encourage you to sign up for our mychoice rewards program on your future visit as you will begin earning great rewards...

Reviewed 3 weeks ago via mobile

we love the free rooms the casino gives us. we take a cpl days every now and i love the jacuzzi tub bathrooms, room service is always spot on. the nosh has a awesome coffee with a extra shot😉the buffet is great but i also love the sports bar an their giant pretzel.

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Helpful?
Thank Phyllis B
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good morning, Phyllis. Thank you for your visit and review. We are thrilled to hear you continue to enjoy visiting us and dining at Nosh and STADIUM. Thanks for spending your relaxing vacations with us, and we look forward to your next visit. Kind Regards, Belterra Casino Resort

Highland Heights, Kentucky
Reviewed 4 weeks ago via mobile

I have never felt like more of an inconvenience than I do here, Ive called the front desk to let them know my nonsmoking room smells like someone is currently smoking in the room and it's been three hours. I posted on the facebook page and got a call back within 20 minutes, and all they tried to do was...

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Helpful?
2Thank Cole D
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good morning, and thank you for your review. We understand you had some issues with the smoke smell during your stay. We are happy to hear that our management team reached out to work with you on adjusting the price of your stay, and we're also glad to hear they did an immediate smoke erase procedure as well as offered...

Reviewed 20 February 2017 via mobile

This is of course a riverboat casino but in that respect it's managed to seem virtually like a normal one with multiple levels . The level you come in on is also where you'll find all the tables. There seemed to be plenty of tables however they didn't seem to have enough open to accommodate the crowd, I went on...

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Helpful?
1Thank Caleb S
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good afternoon, and thank you for your recent visit and review. We are glad you were able to enjoy an evening in the casino. We appreciate your feedback and hope that you will be able to visit us at the hotel and resort if you are back in town in the future. Kind Regards, Belterra Casino Resort

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled in the heart of Indiana, Belterra Casino Resort is the every day escape for Indiana, Kentucky and Ohio. Belterra is just a short drive from Cincinnati, Lexington, Louisville and Indianapolis boasting over 600 guest rooms & suites, high-end shopping, concerts, meetings rooms, delicious restaurants and player-friendly gambling Belterra is easily the best experience in the region. Our multi-level casino features 1,300 slot machines, friendly odds and expert dealers. Take some time for yourself too in Beleza, Belterra's premier spa. Experience for yourself, escape to Belterra today! *Must be 21 years of age to enter the casino. ... more   less 

Additional Information about Belterra Casino Resort

Address: 777 Belterra Dr, Florence, IN 47020-9432
Region: United States > Indiana > Florence
Price Range: ₹ 6,649 - ₹ 17,992 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Belterra Casino Resort 3.5*
Number of rooms: 608
Reservation Options:
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Also Known As:
Belterra Casino Resort And Spa
Belterra Hotel Florence
Belterra Resort Florence
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Questions & Answers

Here's what travellers have asked, with answers from Belterra Casino Resort staff and other travellers.
14 questions
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Questions? Get answers from Belterra Casino Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room with a Jacuzzi so you can relax and unwind and watch tv and have a drink”
 of 5 bubbles amthornton721231a, 24 Mar 2017 | Read review
“Try to get rooms closer to elevator.”
 of 5 bubbles Kentuckywoman1, 13 Mar 2017 | Read review
“Stay in the original part of hotel that has the larger bathrooms and whirlpool tubs”
 of 5 bubbles 580JoeS, 13 Feb 2017 | Read review
“if coming from N of Cincinnati do not take the scenic route through rising sun..”
 of 5 bubbles tripper69, 29 Jan 2017 | Read review
“This date is not accurate , we visited several years ago but this date was the only option ... do not get the rooms with marble floors”
 of 5 bubbles cliffj2, 27 Dec 2016 | Read review
5 of 5