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All reviewsfront deskwithin walking distanceroom was cleannotre dameworking orderhome away from homeflat screennight's sleepa great place to staywould stay here againshannonpetmotelrritransportercatexterior
Booked room for Friday the 13th of May and Saturday the 14th. Should of counted on the idiocy from the Elkhart location.
1- book hotel on the Tuesday prior with free cancellation-
2- Friday call to cancel reservation for Friday only. Called the hotel directly...More
Thank Gary B
Response from RRI_GM_0018, General Manager at Red Roof Inn - ElkhartResponded 1 June 2016
Dear Gary,
I am very sorry about the confusion with your reservation and I totally agree with you that my staff should not have called you at 2:15 am it was totally Inexcusable, and I have addressed it with my staff. Please forgive us and...More
The hotel's best trait is that it's cheap. We didn't expect much being this cheap, but there were stains throughout the room, the bed wasn't comfortable, and there was a stale smell, which just didn't give the feeling of a clean, comfortable place to stay....More
2 Thank TheTravelAddiction
Response from RRI_GM_0018, General Manager at Red Roof Inn - ElkhartResponded 20 May 2016
I'm very sorry you did not enjoy your stay. We do try very hard to make our guests feel comfortable I apologize because we failed to do so. I sincerely hope that when you are back in our area that you will give us another...More
Always treated exceptionally well by all the staff. Amy and Beth learned it was my Birthday and made me feel like a VIP. It was great! Also, Shannon, Mary and Rick always make me feel welcome as well and are willing to help with a...More
1 Thank JOHNNY S
Response from RRI_GM_0018, General Manager at Red Roof Inn - ElkhartResponded 20 May 2016
Dear Johnny,
Thank you so much!!! You are a ray of sunshine every time you walk in to our lobby. I will see you when you come back.
Thank you
Beth Ronzone
General Manager
Red Roof inn Elkhart
The Elkhart Red Roof Inn is designed as a motel so you park in front of your room. The property sits in a nicer area near the toll road and across the street from some resturants and shops.
We were in Elkhart overnight to take...More
3 Thank J H
Response from RRI_GM_0018, General Manager at Red Roof Inn - ElkhartResponded 20 May 2016
Dear okguy2937,
Thanks for the very very nice review. I hope you and Charlie come back and see us again.
Thanks again
Beth Ronzone
General Manager
Red Roof Inn Elkhart
Booked this hotel as a place to sleep for a few hours while on a road trip. I didn't expect much for the price, however reviews I read lead me to believe it'd at least be clean -- it was not.
There was cat food...More
2 Thank Salvan B
Response from RRI_GM_0018, General Manager at Red Roof Inn - ElkhartResponded 20 May 2016
Dear Salvan B,
Please accept my sincerest apologizes for the condition of your room, that is not our standard. Please come back and give us another opportunity to impress you.
Thank you
Beth Ronzone
General Manager
Red Roof Inn Elkhart