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Ameristar Casino Hotel East Chicago

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Ameristar Casino Hotel East Chicago
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288 Reviews from our TripAdvisor Community

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There are newer reviews for Ameristar Casino Hotel East Chicago
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Showing 286: English reviews
Calumet City, Illinois
Reviewed 5 August 2015

I enjoy all of my visits. The rooms are nice and comfortable. The beds are especially nice and have all of the nice big comfy pillows. Rooms are always clean. The amenities are great, nice size soaps. The cleaning staff are professional and courteous whenever I have encountered them. The front desk (check-in) are very helpful and always ask if...

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Helpful?
Thank Jessie_1958
Kristina D, Public Relations Manager at Ameristar Casino Hotel East Chicago, responded to this review

Hi Jessie - Thank you for taking the time to share your kind comments with us. We're thrilled to know you always love your visits with us, especially your hotel room and the beds. We will be sure to share your kind words about our staff with the hotel team, and we look forward to your next visit.

Chicago, Illinois
Reviewed 5 August 2015

The room was lovely and surpassed all my expectations. my experiences with the staff was good they seems to really care that I was having good time I felt at ease my family called our place away from home, if you value your safety Amerista is your place

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Helpful?
Thank Bill J
Megan A, Guest Relations Manager at Ameristar Casino Hotel East Chicago, responded to this review

Hello Bill, thank you so much for taking the time to share your experience with us. We pride ourselves on delivering exceptional guest service, and we are thrilled to know we helped to create an amazing stay for you and your family. We have shared your kind comments with our hotel staff and look forward to your next visit. Thank...

Plano
Reviewed 5 August 2015

Rooms were nice, clean. Staff was very Professional. Hotel Grounds were exceptionally clean, well maintained. Everything, and I do mean EVERYTHING, in the room was in working order. Check-n was fast not much wait time.

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Helpful?
Thank Marc R
Megan A, Guest Relations Manager at Ameristar Casino Hotel East Chicago, responded to this review

Hello Marc, thank you for detailing your experience to us. We are so happy to know that you had a wonderful experience with us at Ameristar East Chicago. We hope we see you again soon. Sincerely, Ameristar East Chicago.

Dixmoor
Reviewed 2 August 2015

My experience was the greatest, the hotel staff was so nice they made me and my guest feel at home. The rooms were beautiful and I enjoyed the amenities that they have.The reasturants are so good especially the Buffet.I enjoy best is that hospitality was great I will come again and bring my friends again when they come to town.

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Helpful?
Thank 822vera
Megan A, Guest Relations Manager at Ameristar Casino Hotel East Chicago, responded to this review

Dear 822vera, thank you so much for your kind comments. We are thrilled to see that you had a great experience out Ameristar East Chicago. We will certainly share your positive feedback with the appropriate teams and we look forward to seeing you again very soon. Sincerely, Ameristar East Chicago.

Reviewed 23 July 2015 via mobile

After traveling all night (18 hours) we found refuge in an very unexpected place. The parking lot is clean. The lobby and desk very clean and visually impressive. Our double queen room with a partial lake view (807) was clean, organized, and the decor was modern and appealing. Quiet halls.

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Helpful?
Thank aimee M
Megan A, Guest Relations Manager at Ameristar Casino Hotel East Chicago, responded to this review

Dear Aimee, thank you for your visit and your review. We are pleased to see that you had a wonderful stay at Ameristar East Chicago. We will make sure to pass along your kind words to our hotel team, and we hope we can welcome you back in the near future. Thank you again, Ameristar East Chicago.

Reviewed 14 July 2015

The rooms at this hotel/casino were great. They were very clean and attractive. The bathrooms were huge with a separate room for the toilet. Marble floors and lots of extras. Only problem is that we traveled with our 16 year old son. They did not make it clear that children were not really welcome. We had to have special permission...

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Helpful?
Thank Steve B
Megan A, Guest Relations Manager at Ameristar Casino Hotel East Chicago, responded to this review

Hi Steve, we really appreciate you taking the time to share your experience with us. We are happy to see that you enjoyed your stay at our hotel, and we hope you found your room to be very comfortable. Please know that we will pass your feedback about to the appropriate departments in order to improve future experiences. Thank you...

Reviewed 14 July 2015

Recently stayed at this hotel this past weekend. A friend of mine, her aunt and myself were coming from St Paul, MN to stay 2 nights for a concert over the weekend. We booked on Orbitz had no problems whatsoever. We arrived at the hotel at about 6pm, walked in and were immediately helped. As we were checking in the...

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Helpful?
Thank Emily G
Megan A, Guest Relations Manager at Ameristar Casino Hotel East Chicago, responded to this review

Dear Emily, thank you so much for taking the time to share your experience with us. We are pleased to know that your hotel stay was enjoyable, and we will certainly share your kind comments about our team members with our hotel team. We will also make sure to forward your comments about the age requirements to the most appropriate...

Cedar Rapids, Iowa
Reviewed 9 July 2015

It is very nice I've stay there many times me and my wife goes for her birthday and anniversary each year. Big and very nice clean bed. Super deep tub, I just love it there.we plan to go back again. It will be a super nice place to be inside for the winter.

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1Thank lilherbkent
Megan A, Guest Relations Manager at Ameristar Casino Hotel East Chicago, responded to this review

Dear lilherbkent, thank you for sharing your positive experience with us. We are thrilled to know that you spend your special holidays with us at Ameristar East Chicago and continue to enjoy your visits. We look forward to your next stay with us! Thank you again, Ameristar East Chicago.

Three Rivers, Michigan
Reviewed 7 July 2015 via mobile

The hotel was nice and clean. Rooms were spacious and the view was, well....the view is pretty horrible no matter where you look in this area of Indiana. I would definitely consider returning to this hotel for another stay if I were in the area. Even though we did not win at the casino, the dealers and pit boss's were...

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Helpful?
Thank Dani022378
Megan A, Guest Relations Manager at Ameristar Casino Hotel East Chicago, responded to this review

Hi Dani022378, we appreciate you taking the time to share your feedback with us. We are glad to see that your overall experience was enjoyable and we are also glad that you found your room to be comfortable. We will make sure to share your kind comments about our casino team with the appropriate department, and we hope we can...

Robbinsville, New Jersey
Reviewed 3 July 2015

Very smokey casino/hotel. We asked for a room on a non smoking floor, which made the stay good. The halls still smelled of smoke, but at a bearable rate. The room is very large and comfortable. Asked for a roll away, but was told they could not accommodate due to fire laws. This is the biggest room I have stayed...

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Helpful?
Thank napank
Megan A, Guest Relations Manager at Ameristar Casino Hotel East Chicago, responded to this review

Hi napank, thank you for your visit and your review. We are very glad to know that you found your hotel room to be comfortable. We apologize that your experience was less than excellent due to the allowed smoking within the casino. As per state law, our common areas are non-smoking, aside from the casino, and certain floors in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Ameristar Casino Hotel East Chicago is a full-service luxury hotel that boasts a variety of amenities. Complimentary wireless internet In guest rooms and a 24-hour fitness center are available for guests to use throughout their stay. The 56,000-square-foot casino includes four spacious playing levels, with one of the largest selections of games in northwest Indiana. Ameristar East Chicago includes diverse selection of restaurants ranging from deli sandwiches to steaks and seafood. ... more   less 

Additional Information about Ameristar Casino Hotel East Chicago

Address: 777 Ameristar Boulevard, East Chicago, IN 46312
Region: United States > Indiana > East Chicago
Price Range: ₹ 6,071 - ₹ 15,483 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ameristar Casino Hotel East Chicago 4*
Number of rooms: 290
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Ameristar Casino Hotel East Chicago staff and other travellers.
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Questions? Get answers from Ameristar Casino Hotel East Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room had a view of the harbor/yacht club. Was nice. A few times heard loud conversation from next room.”
 of 5 bubbles davidrC149HQ, 8 Jan 2017 | Read review
“Never had a bad room yet !”
 of 5 bubbles M7360CImichaelf, 14 Dec 2016 | Read review
“Ask for the view of Lake Michigan”
 of 5 bubbles MsTracy1, 10 Dec 2016 | Read review
“My Room ended in 11 and I had a Great View of the Harbor of Lake Michigan”
 of 5 bubbles JohnfromNashville, 26 Oct 2016 | Read review
“the rooms on the higher floor seem to be more quiet,”
 of 5 bubbles MONTERREY1957, 12 Sep 2016 | Read review
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