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Ameristar Casino Hotel East Chicago

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Traveller (69)
Room & Suite (45)
Dining (3)
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Overview
  • Excellent64%
  • Very good27%
  • Average3%
  • Poor2%
  • Terrible4%
Travellers talk about
“industrial area”(8 reviews)
“non smoking”(15 reviews)
“lake michigan”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Reviews (326)
There are newer reviews for Ameristar Casino Hotel East Chicago
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Traveller rating
199
87
13
8
16
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LanguageEnglish
199
87
13
8
16
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All reviewsindustrial areanon smokinglake michiganameristar casinolarge bathroomroom keybeautiful hotelparking garagefront desk staffup to datenice stayjames bondgamblingslotsvaletdoormancomps
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71 - 75 of 323 reviews
Reviewed 11 March 2016

A weekend road trip north to check out the casinos and see Chicago, turned out very nice. From the moment we hit the property we were greeted with directions on were to check in.The front desk employee's very friendly and no hassle check in. Room...More

Thank kevinwN8497KL
Response from Kristina D, Public Relations Manager at Ameristar Casino Hotel East ChicagoResponded 14 March 2016

Hi Kevin, and thank you for taking the time to share your review with us. We're so glad to hear you enjoyed your hotel room and that our front desk team was helpful. Congratulations on your win! We look forward to welcoming you back on...More

Reviewed 11 March 2016

There were 5 of us that stayed March 5th at your hotel, the funny part we had the wrong hotel booked it wasn't even yours. We were suppose to be at the one Donny Osmond was performing at which was another 3 hours from yours....More

Thank Marti T T
Response from Kristina D, Public Relations Manager at Ameristar Casino Hotel East ChicagoResponded 14 March 2016

Hi Marti - Thank you for sharing your five-star experience with us. We're very happy to have had you as our guest and to hear that Mary Ana made your experience so special. We will pass your kind comments on to her supervisor, and we...More

Reviewed 8 March 2016

My wife and I celebrated our Ten year anniversary Feb 25th. A bad snowstorm blew through and the power went out forcing all guests to check out. We drove an hour to get there and were unfortunately turned away due to the outage. I was...More

Thank yimmy72
Response from Kristina D, Public Relations Manager at Ameristar Casino Hotel East ChicagoResponded 8 March 2016

Hello, and thank you for taking the time to share your review and for celebrating such a special occasion with us. We're thrilled that you loved your hotel room and your time on the casino floor. We're also very happy that Danica, Cathy, and Marylynn...More

Reviewed 6 March 2016

I wish I could list all of the people that contributed to my fabulous experience that I had on my first stay at the Ameristar Hotel and Casino. I would have to include everyone I encountered. Front desk, security, maid service, bar tenders, food servers,...More

1  Thank Jason H
Response from Kristina D, Public Relations Manager at Ameristar Casino Hotel East ChicagoResponded 7 March 2016

Hi Jason - Thank you for taking the time to share your five-star experience with us. We're so happy that our team was able to make your stay so special, and we'll be sure to pass your compliments on to their supervisors. We look forward...More

Reviewed 22 February 2016

We have the pleasure of working nearby the Ameristar every few months, and recently enjoyed another great stay. The rooms are very luxurious and clean, and the staff are always going above and beyond to provide great service. On my most recent visit, I was...More

Thank KYBATMAN
Response from Kristina D, Public Relations Manager at Ameristar Casino Hotel East ChicagoResponded 23 February 2016

Hi there! Thank you for sharing your wonderful experience with us. We're very happy to heart that you had such a great stay with us and that found the rooms to be luxurious. We're also happy that you received such wonderful service, and we'll be...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Casino and Gambling
Details
Price range
US$ 108 - US$ 244 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 108 - US$ 244 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (69)
Room & Suite (45)
Dining (3)
Pool & Beach (1)
Questions & Answers
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Jay J
11 October 2017|
AnswerShow all 2 answers
Response from garlicjohn | Reviewed this property |
Happy to report the non-smoking rooms do NOT smell like smoke.
1
Vote
bp1964
16 May 2017|
AnswerShow all 6 answers
Response from witnessforquality | Reviewed this property |
There is a beach but you would not want to swim in it.
2
Votes
Room Tips
"Non smoking floor if you are a nonsmoker"
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"there is a microwave in the vending/ice room on each floor, which is near the elevator,"
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"Try to get a room close to elevator, where the snack machine and microwave are located."
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"Odd number rooms overlook marina, even number rooms have view of parking garage or lake michigan and beach if..."
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