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Ameristar Casino Hotel East Chicago

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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Ameristar Casino Hotel East Chicago is a full-service luxury hotel that boasts a variety of amenities. Complimentary wireless internet In guest rooms and a 24-hour fitness center are available for guests to use throughout their stay. The 56,000-square-foot casino includes four spacious playing levels, with one of the largest selections of games in northwest Indiana. Ameristar East Chicago includes diverse selection of restaurants ranging from deli sandwiches to steaks and seafood.
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Wheelchair Access
Restaurant
Bar/Lounge
Room Service
Casino and Gambling
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Non-Smoking Hotel
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Refrigerator in room
Good to know
HOTEL STYLE
Great View
HOTEL CLASS
Location
Full view
52Somewhat walkable
Grade: 52 out of 100
12Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
Reviews & more
348Reviews
93Photos
15Q+A
100Room tips
Traveller rating
  • 209
  • 98
  • 14
  • 11
  • 16
Time of year
Traveller type
Language
  • Filter
  • English
Show reviews that mention
This hotel is beautiful and my king room as well. There are many on site dining options other than the standard casino buffet. I appreciated that it was also very clean. My only complaint would be that someone was clearly smoking on the non-smoking floor. Something the hotel pro
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Response from PennNationalGaming, Guest Relations Manager at Ameristar Casino Hotel East Chicago
Responded yesterday
Thank you for the five-star review! We're so happy to hear that you enjoyed your stay in our hotel and we appreciate you letting us know your concerns about guest smoking in the hotel. We hope you have the chance to come back and see us soon!
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+6
I kept receiving offers from Ameristar to stay free for 2 nights so I decided to try them out. I stayed here several years ago but couldn’t remember if I had any issues. I received an email to do early check in which I did, room was available before 4 pm. Check in was smooth.
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Response from PennNationalGaming, Guest Relations Manager at Ameristar Casino Hotel East Chicago
Responded 2 weeks ago
We're so happy to hear that you enjoyed your stay with us! We love having the opportunity to hear about your relaxing stay and great customer service. We hope we have the chance to welcome you back soon for another visit.
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Remodel is nice. Casino floor space feels a little closer together. If your claustrophobic you might not like it. I'm a non smoker so if smoke bothers you, you might not like it either, however as with most casinos they have non smoking areas. First time visitors receive a 15 dol
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Response from PNKinc, Guest Relations Manager at Ameristar Casino Hotel East Chicago
Responded 29 Oct 2018
Thank you for taking the time to leave us a review. We're very happy to hear that overall, you enjoyed your visit and we appreciate your feedback. We hope to see you again soon for another trip to our casino floor.
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Omg I would like to say that you for such a amazing stay.my room was beautiful fresh and clean. I didn't want to leave! I've gotten the chance to workout instead of going out to the gym very nice and clean. Thank you for a great stay.
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Response from PNKinc, Guest Relations Manager at Ameristar Casino Hotel East Chicago
Responded 22 Oct 2018
We're thrilled to hear that you enjoyed your visit, Diana! It makes our day knowing that our guests can have the getaways they deserve at Ameristar. Luckily we're open 24/7 for whenever you want to book your next stay!
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Another nice stay distracted by the smell of weed floating thru the hotel halls, in Blackhawk I can understand because it's legal, but it's not here. Aside from that the room was clean and nicely decorated. The was plenty of things to do other than gaming if your not into that.
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Response from PNKinc, Guest Relations Manager at Ameristar Casino Hotel East Chicago
Responded 15 Oct 2018
We're disappointed to hear about your experience in our hotel and we've been sure to pass your comments along to security. Other than that, we're so happy to hear that you enjoyed the remainder of your visit!
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Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & Beach
Bed Bug in room 1003 that feasted on my shoulder!
Standard King Room
Standard King Room
Previous
what are the hours of operation for the buses from ameristar and china town
I would call guests services & ask. Sorry, but I was on a charter bus.
0 votes
Do the nonsmoking rooms/floors smell like smoke?
Happy to report the non-smoking rooms do NOT smell like smoke.
1 vote
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I don't have a question, a comment. Who is answering these questions?...couldn't be staff from Ameristar, I hope. I just want to say living in the area for 40 years my life...some of these answers to questions that potential patrons are asking are unsatisfactory. If you do not know the answer to questions...then find it and put an appropriate answer down not vague ones that I've been reading. Be proud of where you work & the area. Through your answer show it's a wonderful place to visit & Ameristar is a great place to stay. Showing staff will find out the answers to questions even if they do not know.
are you asking if i'm an employee? no not at all!
0 votes
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is there a beach close to the hotel for swimming?
There is a beach but you would not want to swim in it.
2 votes
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Are drinks free while gambling?
Not in Indiana, so no drinks are not free.
0 votes
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Previous
"ask for odd numbered room you will face the water form the 6 floor and up beautiful view"
"Some rooms have quite a lake view, ask staff and they will steer you in the right direction."
"make sure non smoking room is actually a non smoking room, bad bad odor"
"Non smoking floor if you are a nonsmoker"
"there is a microwave in the vending/ice room on each floor, which is near the elevator,"
Previous
PRICE RANGE
US$ 76 - US$ 218 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIndianaEast Chicago
NUMBER OF ROOMS
290
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