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We arrived on a Saturday afternoon after visiting Kentucky kingdom we arrived and got to our room the rooms and hallways smelled gross! Our daughters wanted to go swimming so we went to the indoor pool. My youngest daughter begged me to get in I'm...More
Thank ashley q
Response from cblairgm, General Manager at Radisson Hotel Louisville NorthResponded 1 September 2017
We are extremely sorry for the issues you sustained while being a guest with our hotel. We have been working very hard on addressing the issues that hampered your stay. We are continuing our renovation process to bring a better product to our customers.
I was traveling with 5 kids, and this was a great stay. The indoor pool was being repaired, but it was 90°F+ so the outdoor pool was perfect (in fact we could see it from our window & it was the only one I was...More
Response from cblairgm, General Manager at Radisson Hotel Louisville NorthResponded 30 August 2017
Thank you so much for your review. We do apologize about the inconvenience of the smell from our renovations process. We are working very hard on providing the best hotel possible. I am pleased to hear that our maintenance man provided you with excellent service,...More
Elevators BROKEN. Both of them. What if we were disabled? Our room was on the 6th floor. Super inconvenient. Hallways smelled horrible like nail polish remover. Common areas not very clean. Skanky area. Go somewhere else!!More
1 Thank justamommy
Response from cblairgm, General Manager at Radisson Hotel Louisville NorthResponded 24 August 2017
We greatly do apologize that our renovation process affected your stay. We work very hard to have any issue with out hotel resolved in the quickest matter possible. We will continue to work through our renovation process in hopes of offering a better hotel to...More
we were just here for my daughters nationals pageant.
The room smelled like mold, the elevators were so slow that you could literally sit down and wait, not to mention the only 1 working elevator.
Staff would shove their way in front of you to...More
Thank Ann S
Response from cblairgm, General Manager at Radisson Hotel Louisville NorthResponded 16 August 2017
Thank you very much for your review. We do apologize about the issues you sustained while being a guest of our hotel. We are still under a major renovation process that is led to parts of your frustrations. We are working very hard on fixing...More
Just a quick trip to pick up a new puppy and needed a convenient place to stay near the freeway. This hotel is huge. Different wings spreading out in each direction . I would not say parking is easy- you have to walk a ways...More
Thank Sally R
Response from cblairgm, General Manager at Radisson Hotel Louisville NorthResponded 12 August 2017
We appreciate you being a guest with us and choosing our hotel. We valued your feedback and appreciate your kind words.
US$ 77 - US$ 165 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
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