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Renaissance Indianapolis North Hotel

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337 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Indianapolis North Hotel
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Showing 337: English reviews
Reviewed 20 August 2015 via mobile

This place is amazing. Not only does it look amazing but the people are so great. Especially the greeter Bailey. She was so nice and helpful. Amazing place. Really. Everyone who works here are so friendly and nice, they always check to make sure you are happy and enjoying yourself.

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Helpful?
1Thank Cynthia K
Salinas, Ca
Reviewed 17 August 2015

I enjoy staying at this location in the nice town of Carmel. I've stayed at a number of hotels in the Indianapolis area and this is by far my favorite location. The accommodations are great and the customer service is extraordinary! The management and staff are always trying to make me feel welcome and make every effort to see if...

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2Thank SalinasReviewer
Hong Kong
Reviewed 16 August 2015

This hotel has a nice layout, but there are many other hotels (within less than a mile) that are less run down and with better service. Our 2 bedroom suite needed to be painted and needed new fixtures throughout. The toilets in both toilets were not working well. Response to our service requests were really slow. Breakfast was just average...

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Thank casadeboys
GeneralManagerINDBR, General Manager at Renaissance Indianapolis North Hotel, responded to this review

Dear Casadeboys - Thank you for your review of our hotel, we take every guest experience, excellent or challenged, as a way to continually improve ourselves. Our goal is for you to have 100% guest experience but it is clear that we did not achieve this. You have my sincerest apologies that your Suite did not live up our hotel...

Chicago, Illinois
Reviewed 14 August 2015

My Daughter and son in law live about 5minutes from this fabulous hotel and while i like to stay with them we have a big family and not enough room for all. so when i found the Renaissance Carmel just a stones throw form there house i was so happy. this is a new hotel with a contemporary lobby and...

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1Thank tim0brien
Kankakee, Illinois
Reviewed 12 August 2015

Second time we stayed the night on the top floor (8th) very quiet room. No complaints. Very good breakfast and service. Went to lunch at Bub's Burgers, which was a few miles away. Clean room and lobby. Nice stay!

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1Thank ticket14
Reviewed 10 August 2015

A beautiful lobby with a excellent layout is ruined by bugs in the room and poor service. Requests weren't honored and 5 bugs were found in the closet and bathroom. The room itself was nice and the bed was comfortable.

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Thank Brian H
GeneralManagerINDBR, General Manager at Renaissance Indianapolis North Hotel, responded to this review

Dear Brian H, I cannot express my apologies enough for the experience that you have had at our hotel, we take every situation such as this with the severity it deserves. We clearly fell short of your expectations and ours, which is to accomplish 100% guest satisfaction. I have spoken with our departments involved and we are addressing the opportunities...

Reviewed 9 August 2015 via mobile

The hotel is far away from downtown but if you have to work in this area, the Renaissance is a good address. The pool is not very large but opened as early as 6 am. The food is good, although a little expensive. The lobby is more luxurious than the rooms, which would need to be refreshed. I found a...

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Thank Florent C
GeneralManagerINDBR, General Manager at Renaissance Indianapolis North Hotel, responded to this review

Dear Florent C, I would like to thank you for providing a well-balanced review of our hotel. We strive for excellence and to exceed guest's expectations when staying with us, unfortunately we did not achieve that with you and we appreciate the opportunities and challenges you encountered during your stay. We take every opportunity that is experienced by a guest...

Lombard, Illinois
Reviewed 9 August 2015 via mobile

This place is a rockin' Residence Inn (sans kitchens). Unfortunately...they labeled it a wait -- Renaissance? Are you kidding me? The pool area was without towels, the bathrooms were 70's brown marble with the cheapest plastic toilet seats available, the walls are wafer-thin, and room service couldn't even honor a simple request to keep my kid from crying. I'm sorry,...

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Thank niart8
Emory C, Assistant General Manager at Renaissance Indianapolis North Hotel, responded to this review

Dear niart8, I would first like to sincerely thank you for taking the time to give a review of our hotel, we take every situation as a learning experience to achieve 100% guest satisfaction. I can certainly understand your disappointment that there were no towels in the pool area and I am currently addressing the appropriate departments to ensure that...

Chicago, Illinois
Reviewed 8 August 2015 via mobile

If this was a 2 star hotel, this review would be very different. Pro's: easy access, right in carmel, rooms on the surface are nice, club lounge nice when you can get in, pool is nice. Con's: Rooms are not really clean- we found an old loaf of bread stuck in the corner by the window, the bathroom is dusty,...

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Thank LizaAllee
Chris J, Manager at Renaissance Indianapolis North Hotel, responded to this review

Dear LizaAllee - Thank you for choosing us during your stay. I want to apologize for the issues you encountered during your recent visit. It is important that our guest have comfortable and clean rooms. We will address the issue with the room immediately and also the challenges you had getting a table in a timely manor at our restaurant....

Pittsburgh, Pennsylvania
Reviewed 6 August 2015 via mobile

We stayed here a night on the way to our St. Louis and Chicago trip and our stay was beyond outstanding! Since we checked in at around 10:30pm and we wanted a room of one of the highest floors of the hotel. We got put on the top private 8th concierge floor in room 828! When we got to the...

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2Thank bmark65
Chris J, Manager at Renaissance Indianapolis North Hotel, responded to this review

Hello bmark65, Thank you for the outstanding review. We are flattered and truly appreciate that you took the time to mention a wonderful member of our staff. Nick is a valuable member of our team that we are lucky to have. We are excited to have you join us again and truly appreciate you positive feedback. Thank you again. Warmest...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Grille 39
Grille 39
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Awarded #1 in Event Satisfaction by Marriott International, the only Renaissance Marriott Hotel in Indiana has been unveiled in the charming suburb of Carmel, Indiana. The Renaissance Indianapolis North, an upscale, sophisticated hotel north of downtown Indianapolis truly reflects the vibrancy of the area. Inspired by the neighboring Carmel, IN arts and design district, this new Renaissance Indianapolis hotel boasts a modern, energetic design and creative spaces that blend unique style with advanced technology. Conveniently situated in the Meridian Corridor, the Renaissance Indianapolis North, a Carmel Marriott hotel, offers easy access to The Palladium, Indianapolis Motor Speedway, the new Lucas Oil Stadium, Monon Trail, Connor Prairie, Indianapolis Children's Museum, fine art galleries, world-class golf courses, attractions, and major corporations. This hotel in Indianapolis, IN is a modern treasure to be experienced; where hospitality is a fine art. ... more   less 

Additional Information about Renaissance Indianapolis North Hotel

Address: 11925 N Meridian St, Carmel, IN 46032-4545
Region: United States > Indiana > Hamilton County > Carmel
Price Range: ₹ 7,441 - ₹ 18,090 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Indianapolis North Hotel 3.5*
Number of rooms: 259
Reservation Options:
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Also Known As:
Carmel Renaissance
Renaissance Indianapolis North Hotel Carmel, Indiana
Hotel Style:
#1 Business Hotel in Carmel
#2 Green Hotel in Carmel
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Indianapolis North Hotel staff and other travellers.
2 questions
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Jenison
7 months ago
Columbus, Indiana

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Questions? Get answers from Renaissance Indianapolis North Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms , great view and large televisions .”
 of 5 bubbles shannonstaleythe2016, 25 Oct 2016 | Read review
“No special views on either side and neither side seemed more or less noisy.”
 of 5 bubbles K2Again, 3 Oct 2016 | Read review
“stay away from the elevators. Can be busy and noisy in summer”
 of 5 bubbles S9258USmarkp, 14 Sep 2016 | Read review
“You should always request a room on an upper floor as there is a better view and has less street noise.”
 of 5 bubbles ThomasfromDamascus, 19 Aug 2016 | Read review
“They are all good but 7 and 8th floor is best”
 of 5 bubbles Skippounet, 25 Apr 2016 | Read review
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