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Quality Inn Woodstock

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Quality Inn Woodstock
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42 Reviews from our TripAdvisor Community

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Showing 42: English reviews
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Reviewed 28 August 2016 via mobile

Does not meet my standards. Carpet was stained and not clean. Very gross. Ants in the bathroom. Hole in the wall with stained and peeling walpaper. No elevator so we carried everything up the stairs. Toilet seat was loose and slipped off the toilet everytime you sat down. Will not stay there again.

Thank Russ C
Reviewed 22 March 2016 via mobile

Quality standards are very low, here. Lobby looked nice but room was just bearable. Bed was ok, room was adequate, Wi-Fi router had to be restarted in the morning. Fixed my toilet, wouldn't stop running after I flushed. Wallpaper in bathroom is discolored. Only stayed 1 night, planned for 2. Paid less than $70 so.....

1Thank Ed V
San Diego, California
Reviewed 20 October 2015

I stayed here for a couple of days and the service was great. The king size bed was a great change compared to the queen bed I sleep at home. The guy at the front desk was very helpful in everything I asked for, extra towels, extra coffee, etc. The breakfast was not five stars but it was still a...

Thank Larry M
Chicago, Illinois
Reviewed 21 September 2015

First of all I called the Owner / General manager and left a voice mail asking to be called back. No return call. I emailed the same person (Mr. Patel) and he didn't have the courtesy to answer my email either. That should give you all a clue as to how this person regards his guests. I looked at the...

Thank Michael S
WoodstockQualityInn, General Manager at Quality Inn Woodstock, responded to this review

Dear Guest, Thank you for your feedback. Please accept my apologies if our hotel was not up to par with your standards. We are indeed working on the issues you mentioned, and unfortunately some issues are taking longer to correct than we anticipated due to monetary and city limits. My staff and the hotel are very grateful that you stayed...

Spokane Valley, Washington
Reviewed 14 August 2015

Room in very poor condition; phone didn't work at all- front desk said they would "make a note"; carpet dirty and appalling; staff seemed disinterested; one bedside lamp had cobwebs, another apparently was missing; dirty and damaged lampshades; missing cover plate on electrical outlet; gross ceiling fan. Breakfast was the usual motel fare-- at least more appealing than the room,...

Thank L B
Reviewed 7 July 2015 via mobile

Our room was clean and the beds were big, comfortable, plenty of pillows. They were a bit stingy on towels, provided more when asked, but logged our room number. I booked directly through choice hotels and told her we needed a nice pool for the kids- I was very disappointed. The hot tub was permanently down, pool had tons of...

Thank Brie M
WoodstockQualityInn, General Manager at Quality Inn Woodstock, responded to this review

Dear Guest, Thank you for your feedback. I am sorry that you were not pleased with the condition of the pool. Unfortunately we did have an unruly child put sand in the pool and and it took two days to get all of the sand out. We will continue to make improvements to the pool area and continue providing our...

Altoona, Pennsylvania
Reviewed 2 July 2015 via mobile

Stayed for a 1 day, 2 night visit. Rooms were very clean, staff was welcoming and the breakfast was simple but good. Thought is was odd, that one of the side entrances to the hotel did not lock or use a keycard to enter the building. Otherwise, decent hotel for a quick stay.

Thank JSabs11
WoodstockQualityInn, General Manager at Quality Inn Woodstock, responded to this review

Dear Guest, Thank you very much for your feedback. My staff and I always try to provide the best customer service that we possibly can. We are always looking to improve and am glad that you enjoyed your stay with us. Jatin Patel General Manager

Jefferson City, Missouri
Reviewed 22 June 2015

I should've known from check-in. When it takes 25 minutes to check you in and you can easily figure their major problems with this hotel. But that was only the beginning Our party had an additional reservation on file for some reason. Initially the clerk check in did not want to just cancel that reservation. I'm still not sure my...

Thank George K
WoodstockQualityInn, General Manager at Quality Inn Woodstock, responded to this review

Dear Mr. K, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. My front desk clerk B, unfortunately took a long time checking you and your party in. Your original booking under your name...

Wisconsin Dells, Wisconsin
Reviewed 16 June 2015

I agree 1000% w/ the other reviews bad service, dirty rooms stained rug, hair in tub. Stairwell smelled like melted wax. Bad experience all around Never again. Customers do NOT come first here at all.

Thank switallawe3fish
WoodstockQualityInn, General Manager at Quality Inn Woodstock, responded to this review

Dear Guest, Thank you for your feedback. It was unfortunate that you felt that my staff did not provide adequate service for you during your stay. I am also sorry that you did not like our hotel and its amenities. Please accept my apologies regarding your bad experience. I will discuss with my staff on how to improve on customer...

Reviewed 4 June 2015

This place doesn't have an elevator, which we were not informed of. We needed to have a room that was handicap accessible. They were not willing to accommodate.The staff were unhelpful, the key card slide was broken on all three of our rooms, so we were locked out several times. They remade us new ones but were not knowledgable in...

1Thank Morgan J
WoodstockQualityInn, General Manager at Quality Inn Woodstock, responded to this review

Dear Guest, Please accept my apologies on your bad experience at our hotel. Unfortunately our hotel does not have an elevator and we were unable to accommodate you on the first floor. We were able to fix the lock issues by replacing the batteries on the lock, but it was after you checked out. I am also sorry that our...

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Inn Woodstock

Address: 1785 S Eastwood Ave, Woodstock, IL 60098 (Formerly Holiday Inn Express Woodstock)
Region: United States > Illinois > Woodstock
Price Range: ₹ 3,831 - ₹ 6,788 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Woodstock 2.5*
Number of rooms: 52
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Also Known As:
Quality Inn Woodstock Hotel Woodstock
Holiday Inn Woodstock
Woodstock Holiday Inn
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Questions & Answers

Questions? Get answers from Quality Inn Woodstock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you ask nicely, they will give you a free upgrade on your room.”
 of 5 bubbles larrymK397DB, 20 Oct 2015 | Read review
“Stay somewhere else.”
 of 5 bubbles S882SAmichaels, 21 Sep 2015 | Read review
“go anywhere else!”
 of 5 bubbles switallawe3fish, 16 Jun 2015 | Read review
“Remember that this hotel doesn't have an elevator if you have people who are handicap.”
 of 5 bubbles 973morganj, 4 Jun 2015 | Read review
“On second floor near the end, very quiet!”
 of 5 bubbles tedkirby, 30 Apr 2015 | Read review
5 of 5