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See all 2 hotels in Wood Dale

DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove

663 reviews
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Traveller (83)
Room & Suite (32)
Dining (4)
Overview
  • Excellent38%
  • Very good30%
  • Average16%
  • Poor12%
  • Terrible4%
Travellers talk about
“cookies”(52 reviews)
“double tree”(30 reviews)
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (663)Write a Review
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Show reviews that mention
All reviewscookiesdouble treeclose to the airportnice hotelroad constructiono'hare airportbusiness parkhot tubfitness roomfront desk staffbreakfast buffetup to datewoodfield mallenjoyed my stayclean roomsbusiness tripnice stay
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1 - 5 of 636 reviews
Reviewed 6 days ago via mobile

We were in town a few days for our son’s hockey tournament and our stay was ok. Our room was clean but very cold. We had to keep turning the heat up to try and keep warm, because of the terrible windows. The pool was...More

1  Thank Paula R
Response from CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk GroveResponded 3 days ago

Dear Paula R. Thank you for your review, I appreciate your time and hope that I can answer some of the concerns you included. Our restaurant is an amenity for the convenience of our guests. It is one that you may patronize if you wish...More

Hotel's Favourite
Reviewed 16 December 2017 via mobile

We came to Wood Dale after the tragic sudden death of a young father. It brought many family members to town from all over the country to mourn his passing. The staff at the Hotel made certain that we were able to gather as a...More

Thank Karpedeb
Response from CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk GroveResponded 17 December 2017

Thank you very much for the review. We are so sorry for your loss and it was our honor to be of service to your family at this difficult time. We hope to see all of you again under happier circumstances.

Reviewed 1 week ago

The room was very drafty anywhere near the window. I had to have the heat set at 77 to stay warm. The shower was a weak spray and minimal flow. I was also overcharged for for my room service breakfast by $4.00.More

Review collected in partnership with DoubleTree by Hilton
Thank petesY848QJ
Response from CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk GroveResponded 5 days ago

Dear PetesY848QJ, Thank you for taking the time write your review and bring these items to my attention. If you would like to contact me with your stay information I will be happy to look into that room service charge. I would also like to...More

Reviewed 2 weeks ago

Stayed during the cold spell between 12/30/17 to 1/1/18. We were warm and comfy in our room. The heated pool area was wonderful too. Just wish we were given more of their delicious cookies to eat! Staff was super! Would highly recommend this hotel and...More

Thank Carol M
Response from CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk GroveResponded 1 week ago

Thank you for the review. I am pleased to hear you enjoyed your stay with us and feel free to stop in for a cookie anytime!

Reviewed 2 weeks ago

Cookies were ice cold, key on the phone did not update until I went to the front desk, check-in took forever because front desk personnel kept taking phone calls over people waiting, noise was unbearable, heater in room clicked on so loud it would wake...More

Review collected in partnership with DoubleTree by Hilton
Thank L2693RLryanp
Response from CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk GroveResponded 1 week ago

Thank you for your review. Please accept my apology, I appreciate the opportunity to hear your concerns and I am sorry to hear your stay with us was less than excellent. Please be assured that I will discuss these items with our kitchen manager and...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 87 - US$ 153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 87 - US$ 153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (83)
Room & Suite (32)
Dining (4)
Pool & Beach (3)
Hotel & Grounds (62)
Bathroom (11)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
ccorni
5 November 2016|
Answer
Response from CCaskeyGM | Property representative |
Hi There. All of the rooms have been renovated and all have the same quality furnishings. There are no "old" rooms in the hotel. I hope this puts your mind at ease. We look forward to seeing you!
0
Votes
Sharon P
23 October 2016|
AnswerShow all 3 answers
Response from CCaskeyGM | Property representative |
Hello, No I am sorry we do not have a hot tub; however our indoor pool is very relaxing!
0
Votes
Pursestolove
12 August 2014|
AnswerShow all 3 answers
Response from CCaskeyGM | Property representative |
Thank you for your inquiry. There are several restaurants within a 2 mile driving radius of the hotel as well as many that deliver to our location. Unfortunately our shuttle is not avaialble on weekends. We do shuttle... More
0
Votes
Room Tips
"Take the HHonors floor."
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"many rooms face the woods or pond."
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"If you like walking out of your room,for in and out and luggage carrying ask for first floor"
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"Room 149 was convenient with sliding doors to the parking lot where I parked right outside of"
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