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The Westin Chicago North Shore

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The Westin Chicago North Shore
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414 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Chicago North Shore
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Showing 402: English reviews
New Haven, Connecticut
Reviewed 24 November 2016

Clean, comfortable perfectly situated hotel. Westin has a reputation of being good hotels and this one lives up to the brand. The front desk staff could not be more helpful. If I had any complaint it is that hotel parking is badly identified. I'm still not sure if I parked at hotel parking or for neighboring restaurants.

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Helpful?
Thank Steven K
TimOhrn_GM, General Manager at The Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your recent stay with us, I am happy to see that you enjoyed your visit! I have passed along your feedback to our department heads to share with their staff as I am sure they will be happy to know their dedication to providing a great, hospitable experience hasn't gone...

Channahon, Illinois
Reviewed 21 November 2016 via mobile

Hotel is nice however there are a few things I didn't like. First off. Ive stayed here before for conventions. Parking SUCKS!! The pool was dirty. Cloudy and needed chemicals. Would not let my daughter swim. The internet only has free wifi in lobby. For $15 for wifi is ridiculous. What you pay to stay in this hotel.... wifi should...

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Helpful?
Thank Kristenges
TimOhrn_GM, General Manager at The Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your recent stay with us, I apologize for the inconveniences you have experienced during your visits. Due to the layout of our property, parking is located on either side of the building, we understand that this may cause some inconvenience as it is not located directly in front but parking...

Chicago, Illinois
Reviewed 20 November 2016

We stayed here for a weekend getaway for our anniversary. Our corner room was clean and well appointed. Super comfortable bed and linens! The hotel was quiet, the staff was friendly and accommodating. The hotel restaurant was delicious and romantic. Convenient location with many restaurants nearby. Highly recommend and we'll be back!

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Helpful?
Thank solidpackedpumpkin
TimOhrn_GM, General Manager at The Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your recent stay with us, I am happy to see that you two enjoyed your visit and had a wonderful anniversary! I am glad that you had a chance to try our third party restaurant, Saranello's, and that you enjoyed your meal there. I hope you had an opportunity to...

Reviewed 19 November 2016

Nice rooms, nice place to stay, clean. my wife and i was there for the Memorial's day weekend with a couple friends from my wife's company. Nice 4 Star hotel, we recommended to everyone. easy access to the freeway, 20 min from Downtown and 10 min from the Airport.

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Helpful?
Thank Gregorio B
TimOhrn_GM, General Manager at The Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your recent stay with us, I am happy to see that you and your wife enjoyed your visit! I hope you had an opportunity to experience the dining that is available around the area, our property is located at the heart of Wheeling's Restaurant Row and there are over 25...

Homer Glen, IL
Reviewed 9 November 2016

We have been at this hotel before and really like it. I gave it 4 stars for a couple of reasons. We had a beautiful, spacious room that had exercise equipment in it. Nice! Wish I had time to use it! The drawback was the really, really bad view out the window. Was looking at the hotel roof and electrical...

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Helpful?
Thank CherylhHomerGlen_IL
TimOhrn_GM, General Manager at The Westin Chicago North Shore, responded to this review

Cheryl, Thank you for taking the time to leave feedback on your recent stay with us, I am happy to see that you enjoyed your visit and have stayed with us before! While our Club Lounge is a great and convenient asset to our property, the buffet available is based on brand standards which includes two hot items and a...

Reviewed 7 November 2016

This was a perfect Stay-Get Away in Wheeling for my wife and I to celebrate her bday weekend. We only live 20 minutes away so we were able to leave the little ones with baby-sitter and not have to worry as much. It offers luxurious atmosphere that you feel you actual away from home. It has swank and customer service...

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Helpful?
Thank Floyd G
TimOhrn_GM, General Manager at The Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your recent stay with us, I am happy to see that you and your wife enjoyed your visit and we were able to make her birthday weekend all the more special! I hope you two had an opportunity to experience the dining that is available around the area, our property...

Reviewed 4 November 2016 via mobile

My husband (who is an SPG Gold Member) and I flew into O'Hare very early (7am) last Friday morning. We scrambled to find a room available at that hour and this hotel came through for us. Thank You! We were able to check-in and get much needed rest after a long flight of crying babies. Unfortunately, this is where the...

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Helpful?
Thank Mandysugarcubes
TimOhrn_GM, General Manager at The Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your stay with us, I apologize for the inconveniences that you and your family experienced during your visit. I have passed along your feedback to our Front Office Management as well as to our Housekeeping Management to ensure that these errors are not repeated in the future. In regards to...

us
Reviewed 31 October 2016

We were at the Westin Chicago North Shore for three nights. The front desk staff were pleasant and efficient. They were very good at moving the lines along at peak times of check in and check out. The facilities were excellent and worked very well for our conference. The rooms were lovely and well kept. Bed and pillows were both...

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Helpful?
Thank Alfsigesy
TimOhrn_GM, General Manager at The Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your recent stay with us, I am happy to see that you enjoyed your visit and are planning on coming again in the near future! I hope you had an opportunity to experience the dining that is available around the area, our property is located at the heart of Wheeling's...

Santa Barbara, California
Reviewed 29 October 2016

I have stayed here twice on business. Very nice hotel, extremely well maintained, great staff and a top notch restaurant. However, the greed of the industry, in general and especially this hotel is galling. On my 1st stay, I unwittingly chose the prepaid rate. A day after I arrived, the rare dropped by 1/2. I asked for an adjustment and...

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Helpful?
Thank Mpclaw
TimOhrn_GM, General Manager at The Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your stay with us, while I am happy to see that you have had consistent positive visits with us, I apologize for the inconveniences you experienced with rate fluctuation at our property. While we are not located in the heart of Chicago, the surrounding area does get affected by events...

Cambridge, England
Reviewed 19 October 2016

I always enjoy staying at this hotel where the staff are helpful and the ambience is one of calm and comfort. My seventh stay at the Westin North Shore and a hotel I would return to. I was given a corner room this year and would ask for one of these rooms in the future. Seemingly larger than the standard...

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Helpful?
Thank Antarctic
TimOhrn_GM, General Manager at The Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your stay with us! I am happy to see that you are a returning guest and have had many wonderful experiences at our newly renovated property. I appreciate your feedback in regards to the Club Lounge amenities and will be sure to forward them over to our department head to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Westin Chicago North Shore is 16 miles north of O'Hare International Airport in the prestigious North Shore district, blending style and elegance with the convenience of a full-service hotel. ... more   less 

Additional Information about The Westin Chicago North Shore

Address: 601 N Milwaukee Ave, Wheeling, IL 60090-3023
Region: United States > Illinois > Wheeling
Price Range: ₹ 7,888 - ₹ 24,120 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Chicago North Shore 4*
Number of rooms: 412
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Also Known As:
Westin Chicago North Shore Hotel Wheeling
Westin Hotel Wheeling
Westin Wheeling
Wheeling Westin
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Chicago North Shore staff and other travellers.
3 questions
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Questions? Get answers from The Westin Chicago North Shore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Floor 11 has many single rooms with a king bed”
 of 5 bubbles tl052, 12 Mar 2017 | Read review
“nice view of the river”
 of 5 bubbles 793brianf, 17 Jan 2017 | Read review
“Try to get a higher floor if you can.”
 of 5 bubbles StevenK411, 23 Nov 2016 | Read review
“Anything but the 3rd Floor”
 of 5 bubbles CherylhHomerGlen_IL, 9 Nov 2016 | Read review
“Corner Room View with room directed toward the woods.”
 of 5 bubbles floydg715, 7 Nov 2016 | Read review
5 of 5