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The Westin Chicago North Shore

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406 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Chicago North Shore
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Showing 394: English reviews
Ningbo, China
Reviewed 13 February 2015

-Stern & Cold reception during Check-in and Check-out. -No upgrades for SPG Platinum (none expected, but was hoping for at least a smile and a welcome comment or two) -Nothing in mini-fridge, but excellent small store in lobby with snacks, sundries, chargers etc... -Fitness Center good, also love the $5 NB shoe/clothing rental for traveling super light -Room pretty standard....

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Thank jonathan f
GM_WCNS, General Manager at The Westin Chicago North Shore, responded to this review

Jonathan, Thank you for taking the time to leave feedback regarding your most recent stay with with us, I am happy to see that you enjoyed your visit! I apologize for the inconvenience you experienced during the check in and check out process, I will be sure to share your feedback with our front office staff to ensure everyone is...

San Francisco, California
Reviewed 5 February 2015

It's hard to find a luxury high-rise hotel in the suburbs. Since moving away from the area I have had to pleasure to stay here on a few occasions. Hotel is very convenient with room service and an onsite store for random items. Bed is comfy and rooms are quiet. The only downside I can find is that cleaning could...

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Helpful?
Thank iscreenwriter
GM_WCNS, General Manager at The Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your most recent stay with us. I am happy to see that you enjoyed your visit and that you have visited us a few times. I will be sure to pass on your feedback to our departments and will follow up with our housekeeping department regarding your concerns. Thank you...

Houston, Texas
Reviewed 26 January 2015

I am still staying at the Westin Chicago North Shore and I want to write about the help Megan at the front desk gave me. I am here for my niece's wedding weekend. I booked 3 rooms for my 2 sons' and their families. First I called before I came and talked to Megan. I asked for 2 adjoining rooms...

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Helpful?
Thank LslLaz
GM_WCNS, General Manager at The Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your recent stay with us. I am happy to see that you enjoyed your visit and had a wonderful experience with our staff, I will be sure to pass your kind words about Megan on to our front office staff. Thank you again for taking the time to leave feedback,...

Chicago, Illinois
Reviewed 9 January 2015

I attended a function that was being held at hotel for New Year's Eve. The hotel had quite a few things out of order. The pool was lackluster. The hot tub had green scum-foam floating in it. The hotel was short on bellboy staff and our event was sold out with nearly 800 people attending. There were few luggage carts...

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Thank MrsRule
GM_WCNS, General Manager at The Westin Chicago North Shore, responded to this review

MrsRule, Thank you for taking the time to leave feedback on your most recent stay with us. I apologize for the inconvenience you experienced during your visit with us and I will be sure to discuss this with our housekeeping and engineering staff to ensure these issues do not occur again. As with the majority of our larger groups, we...

Reviewed 30 December 2014 via mobile

The hotel was outstanding and what made it exceptional were the staff. What I appreciated was their sincerity. They were genuinely happy to help and you don't always get that these days. I can't wait to stay here again. It is in a great location if you have a vehicle and want to check out the area. Tons of great...

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Helpful?
Thank Stpats317
GM_WCNS, General Manager at The Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your recent stay with us, I am happy to hear that you enjoyed your visit and I will be sure to pass along your kind comments to our staff. I am also pleased to see that you found our location to be of convenience as we are located in the...

Chicago, Illinois
Reviewed 18 December 2014

This is an outstanding choice if you are in the area. It has an excellent restaurant, fitness center. The common areas are comfortable, warm and upscalle. The rooms are fairly standard. Because the hotel has 16 floors, the views can be quite good. The property borders along a forest preserve so you may bet a nice view of the woods....

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1Thank JanMichell
GM_WCNS, General Manager at The Westin Chicago North Shore, responded to this review

Jan, Thank you for taking the time to leave feedback on your recent stay with us, I am happy to see that you enjoyed your visit and that you found our property's amenities to be of convenience! Although our location may not look like much, we are in the heart of Wheeling's renowned Restaurant Row featuring over 25 different restaurants...

Wheeling, Illinois
Reviewed 17 December 2014

This hotel is one of the least friendly handicap hotels I ever been to. First there are only two handicap spaces in front of the hotel. All the other handicap spaces are on the south side next to the ballrooms (approx. 3/4 of a football field away from the main lobby. The handicap room we stay in did not have...

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1Thank Ken P
GM_WCNS, General Manager at The Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your most recent stay with us, I apologize for the inconvenience you experienced during your visit. While our hotel is up to standard with ADA regulations for handicap guests, we greatly appreciate your feedback and your recommendations. I am sorry to hear that you had trouble with parking, please know...

Palm Harbor, Florida
Reviewed 10 December 2014

This is a great pick for a weekend stay. Service is great. Facility and cleanliness were great. Plenty to do in the area and great food! When visiting family and friends in the area this is our only choice.

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Thank Dan L
GM_WCNS, General Manager at The Westin Chicago North Shore, responded to this review

Dan, Thank you for taking the time to leave feedback on your recent stay with us, I am happy to see that you enjoyed your visit and I am also happy to see that you have stayed with us on numerous occasions! Our hotel location is very convenient as it's located by major highways and expressways as well as in...

Lakeville, Minnesota
Reviewed 2 December 2014

We checked in on Thankskgiving and upon check in they upgraded to a junior suite without an up charge! They also did not charge for wifi when I inquired. The huge window in the bathroom was a very cool feature. I thought the hotel was very clean and quiet. It was an excellent hotel for the value!

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1Thank marjonclark
GM_WCNS, General Manager at The Westin Chicago North Shore, responded to this review

Thank you for taking the time to leave feedback on your stay with us, I am happy to see that you enjoyed your visit! I am also pleased to see that you enjoyed our new look as our property is currently undergoing a refresh and have just completed our guestroom renovation. Our guest room renovation included updating the look and...

Naperville
Reviewed 30 November 2014

We recently travelled with our 15 year old dog over Thanksgiving, and the Westin was excellent. We requested a room with no fragrance, and a pet bed, and our room was as requested upon arrival. A wonderful pet bed was set up in the room for our dog! The room was clean, spacious, and the coffee in room was wonderful....

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1Thank Adventureschicago
GM_WCNS, General Manager at The Westin Chicago North Shore, responded to this review

Thank you for your feedback on your recent stay with us, I am happy to see that you had a wonderful holiday and that we were able to accomodate your's and Olive's stay with us. We are always happy to provide a wonderful and comfortable stay for pets as we know that they are part of the family, some of...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Westin Chicago North Shore is 16 miles north of O'Hare International Airport in the prestigious North Shore district, blending style and elegance with the convenience of a full-service hotel. ... more   less 

Additional Information about The Westin Chicago North Shore

Address: 601 N Milwaukee Ave, Wheeling, IL 60090-3023
Region: United States > Illinois > Wheeling
Price Range: ₹ 8,664 - ₹ 26,264 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Chicago North Shore 4*
Number of rooms: 412
Reservation Options:
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Also Known As:
Westin Chicago North Shore Hotel Wheeling
Westin Hotel Wheeling
Westin Wheeling
Wheeling Westin
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Chicago North Shore staff and other travellers.
3 questions
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Questions? Get answers from The Westin Chicago North Shore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“nice view of the river”
 of 5 bubbles 793brianf, 17 Jan 2017 | Read review
“Try to get a higher floor if you can.”
 of 5 bubbles StevenK411, 23 Nov 2016 | Read review
“Anything but the 3rd Floor”
 of 5 bubbles CherylhHomerGlen_IL, 9 Nov 2016 | Read review
“Corner Room View with room directed toward the woods.”
 of 5 bubbles floydg715, 7 Nov 2016 | Read review
“corner rooms are larger, however lots of wasted hall space vs living area”
 of 5 bubbles Alfsigesy, 30 Oct 2016 | Read review
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