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Hawthorn Suites by Wyndham Northbrook Wheeling

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Traveller (4)
Room & Suite (21)
Dining (1)
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Overview
  • Excellent35%
  • Very good32%
  • Average17%
  • Poor11%
  • Terrible5%
Travellers talk about
“front desk”(29 reviews)
“long term stay”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
3 Star Hotel
All hotel details
Offers from Hawthorn Suites by Wyndham Northbrook Wheeling
Special Offer:Save $8 off Per Night
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Offers from Hawthorn Suites by Wyndham Northbrook Wheeling
Special Offer:Save $8 off Per Night
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (409)
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Traveller rating
135
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24
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LanguageEnglish
135
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70
45
24
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All reviewsfront desklong term stayfull size fridgeshuttle serviceenjoyed my staybreakfast roomnice hotelchicago areahome away from homebed was comfortablea great staybusiness tripdishwasherkitchenetteratespetsinternet
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1 - 5 of 407 reviews
Reviewed 2 weeks ago via mobile

Worst experience! We checked in, dropped things off, and went to join family. We got back late, and I picked up remote to turn on tv. That's when i saw the filth all over the keypad -- around EACH key, a crusty, brown substance. I...More

Thank 289cheryl
Response from Rowie Z, Director of Sales at Hawthorn Suites by Wyndham Northbrook WheelingResponded 1 week ago

Please accept my sincere apology on behalf of our team.I regret that we provided you with such customer service experience—it is the exact opposite of what we pride ourselves on. We value our customers and understand how important it is to offer exceptional service. Please...More

Hotel's Favourite
Reviewed 19 March 2018

I'm used to traveling closer to city centers and paying a lot more $$ - was shocked to find such a nice hotel for such a low cost. It was clean, modern, spacious, and easy to access. Definitely exceeded expectations.More

Review collected in partnership with Hawthorn Suites by Wyndham
Thank kmacdee
Response from Sharon C, Sales Coordinator at Hawthorn Suites by Wyndham Northbrook WheelingResponded 28 March 2018

Hello Kev, Thank you for your brand loyalty. We appreciate you taking the time to leave us your excellent 5 star review. "Great spot for a night or more!" We're very glad to hear that you found our fully equipped kitchen suites, quiet and comfortable....More

Reviewed 2 weeks ago via mobile

A buddy and I have stayed at this hotel now on business for 3 months. The staff here have repeatedly gone out of their way to make sure we're comfortable and have everything we need. Big kudos to Susan, Rowey and Bridgette for making our...More

Thank Steven T
Response from Rowie Z, Director of Sales at Hawthorn Suites by Wyndham Northbrook WheelingResponded 2 weeks ago

Hi Steven, Thank you so much for taking the time to review us here in TripAdvisor. Your kind words was shared with our team and all that we do is for you all, our valued guests! We value your feedback and we assure you that...More

Reviewed 3 weeks ago

I booked this motel as part of a trip through Southwest Vacations. The we had a queen mini suite. The room was clean and spacious. We have a small kitchen area with sink, stove and full size fridge. The bathroom was clean and spacious. We...More

Thank 66craigp
Response from Rowie Z, Director of Sales at Hawthorn Suites by Wyndham Northbrook WheelingResponded 2 weeks ago

Hi 66craigp, Thank you for taking the time to review us here in TripAdvisor. We are glad to know that you enjoyed your stay and experienced first hand how helpful and friendly our staff is. We do try to accommodate early check-in's given that there...More

Reviewed 7 April 2018

More

Review collected in partnership with Hawthorn Suites by Wyndham
Response from Rowie Z, Director of Sales at Hawthorn Suites by Wyndham Northbrook WheelingResponded 4 weeks ago

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Babysitting
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 70 - US$ 96 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 70 - US$ 96 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (4)
Room & Suite (21)
Dining (1)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Smangal2014
18 April 2018|
Answer
Response from Rowie Z | Property representative |
Hello, our shuttle only runs within the 5 mile radius of the hotel. We can drop you off to the train station and take the train going to the city. Another option is uber, lyft or other local taxi service.
1
Vote
sadiqang
17 October 2015|
Answer
Response from HawthornsuitesMgmnt | Property representative |
Greetings. Thank you for the note. We have 1 Queen Size Bed in each suite that lso includes a full size refrigerator, microwave, garbage disposal, dishwasher, two burner stove top with pots, pans and dinnerware. In additon... More
0
Votes
Room Tips
"On my "DO NOT STAY" list"
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"Ask for a quiet area for late night international calling."
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"If you really have to stay in this hotel I highly recommended not to stay on level two as it smells really..."
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"Their are stairs on both ends of the hotel."
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