My husband died in ROOM 219 at the Red Roof Inn, Gurnee/ Waukegan. The owner charged his bank account $1,100 for cleaning charges AFTER he died. The owner says the charges are for clean up. How can you charge someone after they died? I would not recommend this hotel to anyone.…
The stay was ok, but what about this. We arrived about 1 PM for check in. Our room was ready and was reserved with a connecting room for other family arriving later that evening. The hotel desk said that if we wanted to check in earlier (before 3 PM) that we had to pay an…
Our stay here was most comfortable. The room we stayed in was renovated with new hardwood floors and new mattresses. The lobby was clean and the staff were friendly. We were super comfortable and would stay here again.
We travel all over the United States and this was the nicest Red Roof that we have stayed. We were a little skeptical because of price but was pleasantly surprised. Staff was friendly and room was large and clean. Very quiet. Will definitely stay here again.
The hotel is older but my room had been remodeled. The room was clean but the bathroom was small. A/C was good, bed and pillows were comfortable. Staff was nice and easily understood. I would stay again.
"even tho it quiet you don't have to tiptoe around, feels like home"
"Ask for first floor. No elevator to second floor."
"find another hotel"
"The rooms on the first floor appear to be in the best shape."
"Just ask for the cheapest room available."