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SpringHill Suites Chicago Waukegan/Gurnee

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Traveller (48)
Room & Suite (42)
Dining (10)
Overview
  • Excellent66%
  • Very good24%
  • Average5%
  • Poor3%
  • Terrible2%
Travellers talk about
“great lakes”(34 reviews)
“toilet and sink”(9 reviews)
“separate room”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
3 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (389)
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384 results
Traveller rating
246
94
23
12
9
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LanguageEnglish
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246
94
23
12
9
Show reviews that mention
All reviewsgreat lakestoilet and sinkseparate roomwafflessmall barshower areasix flagsnavy graduationfresh fruitcheck in was a breezebusiness travelbreakfast attendantfree breakfastrooms are spaciousmini fridgeminute drivegetting ready
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1 - 5 of 384 reviews
Reviewed 1 week ago via mobile

We were visiting the Gurnee area and really enjoyed our stay at Springhill suites. When we checked in we were greeted by a very friendly front desk team. We noticed a teenage basketball team and some parents of baseball players so we thought it might...More

Thank 60404Cja
Response from ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/GurneeResponded 1 week ago

Dear, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments regarding our amenities, but more importantly, our staff. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share...More

Reviewed 1 week ago

We stayed for 2 nights in this hotel that was relatively close to Great Lakes Naval Training Center. They have awesome breakfast and there are many restaurants and businesses close by. They even offer shuttle service for the Boot Camp Graduation. The pool was nice...More

Thank Swartz58
Response from ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/GurneeResponded 1 week ago

Dear Swartz58, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Tim Sokley General Manager

Reviewed 2 weeks ago via mobile

The staff was fantastic! Cayleigh went out of her way to ensure our first time in the Chicago area was fun and informative. Fran also was helpful and took great care of us. The hotel was clean and our suite was just what we needed...More

Thank jbarthelmess
Response from ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/GurneeResponded 1 week ago

Dear jbarthelmess, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments regarding our amenities, but more importantly, our staff. I will share your feedback with Cayleigh and Fran! Each member of our team strives daily to provide positive...More

Reviewed 10 July 2018 via mobile

We stayed here on our way to pick up our daughter from a two week training. It was clean and spacious. I’ve stayed in one before in Vero Beach, Florida and they’re consistent. The beds were comfortable and pillows and the a/c could be adjusted...More

Thank Christa S
Reviewed 8 July 2018 via mobile

We stayed here on our way to the renaissance faire and wished we could say we had a better stay. The check-in was pleasant but things seemed to go down from there. The bar that is pictured on the website is not in operation. Later...More

Thank Shaun B
Response from TeamConcord, Manager at SpringHill Suites Chicago Waukegan/GurneeResponded 10 July 2018

Dear Shaun B., Thank you for your evaluation of our hotel. We are genuinely sorry for the way our service affected your stay. We have taken immediate action, and we hope you will reconsider staying with us again so we can show you the hospitality...More

View more reviews
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 151 - US$ 240 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 151 - US$ 240 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (48)
Room & Suite (42)
Dining (10)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Melissa G
4 April 2018|
Answer
Response from Reeces J | Reviewed this property |
I don't believe they do, most of the rooms have two beds with a sleep sofa.
0
Votes
Wanda S
3 October 2016|
Answer
Response from Mark S | Reviewed this property |
I can't say yes based on experience. But in all likelihood they do. A call or e-mail to the hotel would provide a more definitive answer. Mark
0
Votes
Room Tips
"I recommend that you don't stay here."
438nadial
2 million years ago
Read review
"Rooms do not have bath tubs except in the handicap accessible rooms; if a tub is desired you'll need to..."
MichiganTraveler313
2 million years ago
Read review
"very quiet hotel"
ladybug77743
2 million years ago
Read review
"some traffic noise on 1st floor nothing that leaving the fan on did not cover. nice new rooms far made up..."
973jeffd
2 million years ago
Read review
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