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SpringHill Suites Chicago Waukegan/Gurnee

SpringHill SuitesUS$ 167*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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SpringHill Suites Chicago Waukegan\/Gurnee
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323 Reviews from our TripAdvisor Community

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Showing 318: English reviews
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Worcester, Massachusetts
Reviewed 6 days ago NEW

I had a great experience staying at this hotel. They have a little bar area downstairs with incredibly friendly staff who gave me great recommendations for food in the area since that was the first time I'd ever been to Waukegan. My room was clean and nicely furnished. I really liked that they separated the toilet from the shower, which...

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Helpful?
Thank Learama
ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review

Dear Learama, We’re happy to hear from you and glad to know you enjoyed your stay. I’m pleased you found our amenities and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Tim Sokley General Manager

Hudson
Reviewed 1 week ago via mobile

Great stay for Mother's Day weekend and while visiting son at Navy base. Great service, good food, clean and fresh accommodations. Was able to negotiate great rates of last-minute through central reservations. Shout out to the helpful staff: Jerine, Rachel, and Fran. We will be back!

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Helpful?
Thank davidmV8836NK
ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review

Dear davidmV8836NK, We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. Thank you for your attention to sharing your review and we look forward to seeing you again soon! Best, Tim Sokley General Manager

Reviewed 1 week ago via mobile

Fran, the breakfast attendant at Spring Hill suites Marriott in Waukegan Illinois, keeps the place looking so wonderful! She deserves a day off :-) in fact the whole place is well taken care of bright clean modern.

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Helpful?
Thank Pamela M
ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review

Dear Pamela M, I'm delighted to hear that you enjoyed your stay. It was our pleasure hosting you and I look forward to sharing your kind remarks with Fran. Thank you for choosing us and for your time in sharing your kind feedback. Best, Tim Sokley General Manager

Portsmouth, Virginia
Reviewed 1 week ago via mobile

Rooms were very clean and modernized. Hotel staff was very pleasant, helpful, and offered useful information as needed especially Mrs. Jerome. I would recommend this hotel even though I normally choose hotels with a little better breakfast choice and evening lite meal.

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Helpful?
Thank wmccutchen1
ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review

Dear wmccutchen1, Thank you for sharing your kind review with us and other travelers. I’m glad you enjoyed our modern rooms and friendly service. It’s encouraging to hear that our hard work is affecting the guest experience. Please visit us again upon your return to the area. Best, Tim Sokley General Manager

virginia beach, United States
Reviewed 1 week ago via mobile

Staff very professional and courteous. Jerine at the front desk was exceptional. Outstanding representative of the hotel chain. Rooms were very clean and housekeeping attend to all my needs. WiFi a very big plus as was the size of the television and refrigerator. Definitely will stay here again.

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Helpful?
Thank Q8048PDpatrickb
ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review

Dear Q8048PDpatrickb, Thank you for your thoughtful review. I appreciate you choosing us while in the area. Our goal is to provide every guest with an exceptional stay. It is reflections like yours that give us the valuable information we need to serve our guests better. We look forward to your return! Best, Tim Sokley General Manager

Friendswood, Texas
Reviewed 1 week ago via mobile

Excellent service displayed by the entire staff especially Fran the breakfast attendant! She is always friendly and treats the guest like family. She takes pride in her work and pays attention to detail. She makes my stay a positive experience and adds value to the Marriott brand. Keep up the great work Fran!

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Helpful?
Thank D4258TTdavids
ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review

Dear D4258TTdavids, Thank you for sharing your review and recommendation. We’re pleased to hear our friendly service had made for an enjoyable stay. We appreciated having you as our guest, and I look forward to sharing your kind remarks. Best, Tim Sokley General Manager

Spring Lake, Michigan
Reviewed 2 weeks ago via mobile

Stayed two nights for a local competition. Rooms were spacious and clean- perfect for a family of five. The breakfast was very good both days- and well attended. Our room refresh after night one was excellent- looked as if we had just checked in. Kudos to Marycel and team on excellent room standards. Highly recommend the hotel.

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Helpful?
Thank jvan40
ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review

Dear jvan40, Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best amenities and service. Your kind words let us know the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your hotel of choice. Best, Tim Sokley General Manager

Reviewed 2 weeks ago via mobile

Nice large rooms. We had two queens and a pull out. Clean bathrooms. Staff very friendly and attentive. Jerine, was very helpful during our stay. We have stayed in many hotels and this one has been by far the best. Very quiet. Very little neighbor noise could be heard. No outside traffic noise.

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Helpful?
Thank Becky K
ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review

Dear Becky K, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our service and accommodations. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We hope to host you again on a return visit. Best, Tim Sokley General Manager

North Chicago, Illinois
Reviewed 3 weeks ago

I arrived at this hotel at 1am in the morning. They were great when I called ahead and told them I was still on my way. When I arrived I was greeted by a nice front desk person and give a room on the 1st floor. I was really worn out and ready for a good night sleep. At 6:30am...

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Helpful?
Thank sgalat
ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review

Dear sgalat, I'm very sorry that noise pollution stemming from our team interrupted your comfort. We appreciate you taking the time to share this feedback as it heightens our awareness in this area. Thank you for choosing us. Once again, on behalf of our entire team - I offer our apologies. Sincerely, Tim Sokley General Manager

Mobile, Alabama
Reviewed 3 weeks ago via mobile

Had a great stay for 1 night. The room was nice, clean, large and up to date. The front desk also provided great service. The superstar though was "FRAN" in the breakfast area. It is usually high quality service that brings me back to a location. Fran was so nice and kind that she really made my day. I will...

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Helpful?
Thank chucksierke
ConcordHospitality, General Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review

Dear chucksierke, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Tim Sokley General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
A perfectly situated hotel for the Waukegan and Gurnee area, SpringHill Suites Chicago Waukegan/Gurnee hotel combines contemporary style and spacious accommodations. Ideally located just minutes to major companies such as Abbott Laboratories, Baxter Healthcare and Cardinal Health, and in close proximity of Great Lakes Naval Base for PIR guests. Six Flags Great America Amusement Park and Gurnee Mills Shopping Mall are both under 5 miles away for those that wish to enjoy. You'll find plenty of room to work, eat or just relax in our generous suites with separate living area, 37" flat screen LCD HD TV, microwave, mini-fridge and free wireless high speed internet. Revitalize each morning with our complimentary new breakfast buffet. Take a dip in our Indoor Pool. Our Fitness Center, Business Library and Market are open 24 hours for convenience. Relax at our hotel bar, Escape. Experience an award-winning hotel with cheerful, friendly service at the SpringHill Suites Chicago Waukegan/Gurnee. ... more   less 

Additional Information about SpringHill Suites Chicago Waukegan/Gurnee

Address: 4101 Fountain Square Pl, Waukegan, IL 60085-6716
Region: United States > Illinois > Lake County > Waukegan
Price Range: ₹ 8,145 - ₹ 14,092 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Chicago Waukegan/Gurnee 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Springhill Suites Chicago Waukegan/Gurnee Hotel Waukegan
Springhill Suites Waukegan
Hotel Style:
#2 Business Hotel in Waukegan
#4 Family Hotel in Waukegan
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Chicago Waukegan/Gurnee staff and other travellers.
3 questions
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Newton, Massachusetts
7 months ago
Western US
over a year ago

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Questions? Get answers from SpringHill Suites Chicago Waukegan/Gurnee staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very Quiet and clean.”
615deidrep, 18 Apr 2017 | Read review
“The fourth floor”
tinajH2820OZ, 10 Apr 2017 | Read review
“rooms are big and spacious, bed is soft and comfortable”
talorns, 11 Feb 2017 | Read review
“#225 was great for handicapped accessibility. Even though directly over front door, no noted noise from outside.”
djc67, 12 Aug 2016 | Read review
“Odd numbered rooms do not have highway noise.”
AnnaM843, 19 Jul 2016 | Read review
5 of 5
SpringHill Suites
US$ 167* /night
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TravelocityUS$ 167
Expedia.comUS$ 167
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Prices are for 1 room, 2 adults
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