Hotel Indigo Chicago-Vernon Hills, an IHG Hotel

Hotel Indigo Chicago-Vernon Hills, an IHG Hotel

Traveller (77)
Two Double Beds With Sleeper Sofa
Room & Suite (13)
Indoor Swimming Pool
Pool & Beach (3)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all
Did you already book this hotel?

About

4.0
#2 of 4 hotels in Vernon Hills
4.4 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Close to local attractions and businesses, the Hotel Indigo® Chicago Vernon Hills hotel is perfect for any trip, business or pleasure. To put it plainly, our rooms are "huge," each with its own sitting area, and our staff is passionate about providing each and every guest with personalized service. The nearby Cuneo Mansion and Gardens serve as inspiration for our hotel's artwork, and the whole space evokes an upscale feel, with a front desk that occupies a two-story lobby: expansive, but not at all unwelcoming. The indoor heated pool is relaxing, and our martini bar serves up 25 special versions of the cocktail.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Kids stay free
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Indoor pool
Heated pool
Saltwater pool
Restaurant
Breakfast available
Snack bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
Washing machine
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Refrigerator
Cable / satellite TV
Walk-in shower
Seating area
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Mid-range
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

450 North Milwaukee Avenue, Vernon Hills, IL 60061
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 59 out of 100
59
O'Hare Intl Airport
28.4 km
See all flights
Midway Airport
52.5 km
See all flights
239Reviews1Q+A43Room tips
Traveller rating
  • 91
  • 79
  • 34
  • 18
  • 17
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Baue10 wrote a review Jan 2020
Chicago, Illinois
4.0 of 5 bubbles
We ended up staying her very last minute and I was worried because I had never heard of this hotel. What a pleasant surprise. Fresh and clean. Comfy beds, modern decor. Great location, close to shopping and eating. The front desk was very kind in providing a few things that we forgot to bring. I would definitely stay here again.
Read more
Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dina B wrote a review Mar 2021
Chicago, IL
3.0 of 5 bubbles
It's a nice property; however, there were a few things that were concerning. There was a used towel under the bed that we had to remove. There was a time period were there were probably 10-15 clean towels that were in the middle of the hallway (on the floor) in the lobby that were just left there for awhile. The most concerning issue we had was that not all employees were wearing a mask. When we asked the front desk attendant if he had a mask, he let us know that he did and it was in his pocket. He proceeded to drink his soda and eat his food at the front desk.
Read more
Date of stay: March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Hotel Indigo Chicago-Vernon Hills, an IHG Hotel
Responded 9 Apr 2021
Hi DMB2007, Thank you for taking the time to write us your feedback on your most recent travel. I'm sorry to learn that we're unable to meet your expectations because of the lapses of our front desk staff for not wearing a mask. I've also read the cleanliness issues encountered in the room and our hallways added to your dissatisfaction. Your feedback is much appreciated and shared with the management team for continuous improvement. I'm sure that they'll take the necessary actions to address this and ensure better service moving forward. I hope you stay with us again so we will have the opportunity to change your impression and provide an excellent visit. Regards, Virgil N. Case Manager IHGService
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Leyla S wrote a review Sept 2022
Paris, France
3.0 of 5 bubbles
The hotel did not have our Booking.com reservation when we arrived. But strangely they were able to register us without asking for our names... I guess they did not want to pay the fee.
The room was spacious and clean for most of it. However, the couch was covered in animal hair. I asked for it to be cleaned but nothing happened. I don't know where the information got stuck, but this is not acceptable. The area is quiet which is nice. Air conditionning in the common areas was too high. If they don't care about the planet, they should think about the savings...
Breakfast was fine.
Read more
Date of stay: September 2022
3.0 of 5 bubblesValue
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mike S wrote a review Nov 2022
2.0 of 5 bubbles
Spent 12 nights at Indigo for a business trip. First room the heat did not work and the old musty smell was incredibly strong. Second room the heat worked, and the old musty smell was tolerable but the min-fridge did not work. The hotel replaced the mini fridge after a couple of days. Both rooms had large cracks in the walls in several places. The most unique issue was no cold water unless I ran the cold water for 20 min. Running the water like this was required prior to taking a shower unless you like scalding hot water. On the positive, the rooms are good sized.
Read more
Date of stay: November 2022
1.0 of 5 bubblesRooms
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: stay someplace else
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
paula o wrote a review Mar 2023
1.0 of 5 bubbles
The maintenance old white guy came into room twice. Once when sleeping. Again with do not disturb on. I should have knocked him over the head. But I opened door when I heard him and said I had a do not disturb and safety lock on. He said he could still get in either way. What a creep. There was also mold a lot. On ceiling. Disgusting.
Read more
Date of stay: February 2023
2.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: They went in cars in lot.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Hotel Indigo Chicago-Vernon Hills, an IHG Hotel
Responded 11 Apr 2023
Hi paulaoE4713UE, Thank you for staying with us at our Hotel Indigo Chicago-Vernon Hills. We appreciate you doing business with us and banking on our hotel for your travel needs! I am sorry to read about the issues you encountered on your recent visit. We aim to create and provide a comfortable lodging experience to our guests. To avoid a repeat of this situation, I went ahead and informed hotel management of your concerns for immediate action. I also sent you a private message to follow up and obtain more details. I hope the next time you visit the area, you'll give us another try! Many thanks, Jonathan A Case Manager IHG Hotels & Resorts Service
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Olivia G wrote a review Jul 2022
3.0 of 5 bubbles
The hotel was listed a “boutique hotel”
It says restaurant on site.
They had pre made breakfast sandwiches, served no dinner.
The room was not as clean as it could have been.
No sheets for pull out sofa.
Power went out and the ceiling crumbled from the storm during the night. We told front desk and they didn’t seem concerned at all.
They commented that they already knew about it.
Read more
Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Hotel Indigo Chicago-Vernon Hills, an IHG Hotel
Responded 12 Aug 2022
Hello, N780DWoliviag Your opinion is very important to us. Thank you for taking the time to let us know about your experience at our property and for choosing our establishment for your stay. I shared your review with our management team. Our staff will review all your concerns as soon as possible. I offer you my humble apology for the details you mentioned. Nothing makes us happier than delivering the best experience to our beloved guests. We look forward to seeing you again in future travels. I'm sure you'll love the changes and improvements based on your priceless feedback. Alejandro G. Case Manager IGHService
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SJBinNYC wrote a review Jul 2016
New York City, New York
1.0 of 5 bubbles
I booked this hotel as it was near a golf club at which my employer was hosting an event for clients. While the hotel was cheaply furnished, it was clean.

Getting a copy of my folio, however, has proven an impossible task. I first called the property directly (847 918-1400), where I was put on an automatic hold. For exactly 32 minutes before I was hung up on.

I then called the (877) 270-1392 number on the Hotel Indigo website, where I was told that American Express needed to send me my folio. Why would American Express have my folio?

So I called the 847-918-1400 again and spoke with a friendly young woman who promised to send me my folio. I did receive an e-mail from james@inhotelvvh.com, but nothing was attached, nor was there any message. Just a blank e-mail.

So I called the 847 918-1400 again. It rang 20 times and then the call disconnected.

Not sure what this hotel chain would be good for - but certainly not good for business travelers who need to submit expenses.
Read more
Date of stay: June 2016
2.0 of 5 bubblesRooms
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Responded 11 Aug 2016
We are sorry to learn you are having difficulty in receiving a copy of your folio. Your business is appreciated and important to us. If you are still in need of assistance, please contact us again at the hotel directly and ask to be connected with extension 156.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Scott W wrote a review Jan 2017
San Antonio, Texas
3.0 of 5 bubbles
The bathroom layout was very cramped and uncomfortable to use. Too small for such a large room. Towels had to be stored outside bathroom (no room). The door opened in so you had to stand around toilet to open door. Bath matt and door jammed up. Just really not thought out.

No coffee in lobby unless you were willing to pay.

The place was clean and staff were friendly.

The associate I was staying with had bugs in his room reportedly.
Read more
Date of stay: January 2017Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Responded 8 Jan 2017
Thank you for joining us at our boutique hotel. We're delighted to hear our team members were friendly and property clean.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
pkeenan wrote a review Sept 2015
Los Angeles, California
5.0 of 5 bubbles
...that's what I did and was pleasantly surprised. As a matter of fact my entire group (20+) commented on how much they liked the hotel during their stay.

My room was comfortable, spacious and clean. Nice walk-in shower, work desk and comfy bed. I was very pleased with room service as well as the restaurant and bar downstairs. I never got a chance to swim in the pool. This was a business stay for me.

Staff was very helpful, always smiling and happy to help. I had asked for a late checkout and there was no pause. That really helped me out.

All in all, if you're up that way for a golf tournament (like us), I would consider this hotel. I was pleasantly surprised.
Read more
Date of stay: September 2015
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: I was on the 2nd floor away from the elevator. It was fine.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HotelIndigoVH, General Manager at Hotel Indigo Chicago-Vernon Hills, an IHG Hotel
Responded 16 Nov 2015
We are the best kept secret in the area , Please tell all your friends
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gail D wrote a review Aug 2015
5.0 of 5 bubbles
had a king suite. Room very nice. Staff outstanding. Recommended a local Italian restaurant which I wish we could have brought home with us.. Very conviently located near shopping, restaurants and a movie theatre. Would definitely stay there again.
Read more
Date of stay: August 2015
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled with friends
Room Tip: King suite was very nice. Fifth floor with nice view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HotelIndigoVH, General Manager at Hotel Indigo Chicago-Vernon Hills, an IHG Hotel
Responded 16 Nov 2015
I certainly do remember the wedding party and we are glad we help make it memorable James
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
paula o wrote a tip Mar 2023
17 contributions4 helpful votes
1.0 of 5 bubbles
"They went in cars in lot. "
Read full review
Mike S wrote a tip Nov 2022
2 contributions
2.0 of 5 bubbles
"stay someplace else"
Read full review
jeffg773 wrote a tip Mar 2022
Chicago, Illinois7 contributions3 helpful votes
1.0 of 5 bubbles
"Best tip: don't stay there."
Read full review
stewwwie1 wrote a tip Jul 2018
Charlotte, North Carolina136 contributions85 helpful votes
1.0 of 5 bubbles
"stay in another hotel!"
Read full review
Laura G wrote a tip Feb 2018
Rochester, Michigan95 contributions39 helpful votes
2.0 of 5 bubbles
"Avoid 3rd Floor, Bring ear plugs and eye mask"
Read full review
Not the right property for you?
There are more places to choose from in the Vernon Hills area.
PRICE RANGE
₹9,272 - ₹12,195 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel indigo vernon hills, amerisuites vernon hills
LOCATION
United StatesIllinoisLake CountyVernon Hills
NUMBER OF ROOMS
127
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HOTEL INDIGO CHICAGO-VERNON HILLS, AN IHG HOTEL (Lake County, IL) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Hotel Indigo Chicago-Vernon Hills, an IHG Hotel
Which popular attractions are close to Hotel Indigo Chicago-Vernon Hills, an IHG Hotel?
Nearby attractions include AMC Hawthorn 12 (1.1 km), Hawthorn Mall (0.8 km), and BHOP Esports (1.1 km).
What are some of the property amenities at Hotel Indigo Chicago-Vernon Hills, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Indigo Chicago-Vernon Hills, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Indigo Chicago-Vernon Hills, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Indigo Chicago-Vernon Hills, an IHG Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hotel Indigo Chicago-Vernon Hills, an IHG Hotel?
Conveniently located restaurants include Lazy Dog Restaurant & Bar, Blufish Sushi Robata, and Maggiano's.
Are there opportunities to exercise at Hotel Indigo Chicago-Vernon Hills, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hotel Indigo Chicago-Vernon Hills, an IHG Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Hotel Indigo Chicago-Vernon Hills, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Indigo Chicago-Vernon Hills, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Indigo Chicago-Vernon Hills, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.
All Vernon Hills HotelsVernon Hills Hotel DealsHotels near Hotel Indigo Chicago-Vernon Hills, an IHG Hotel
Things to DoRestaurantsFlightsTravel StoriesCruisesCar Hire