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29/10/2017 30/10/2017
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    Best Western Troy Hotel

    2020 Formosa Rd, Troy, IL 62294-1387
    +1 855-997-1581
    Hotel website
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    Lowest prices for your stay
    29/10/2017 30/10/2017
    US$ 99
    US$ 84
    SAVE US$ 15
    US$ 99
    US$ 85
    Traveller (6)
    Room & Suite (10)
    Hotel & Grounds (9)
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    Overview
    • Excellent30%
    • Very good38%
    • Average11%
    • Poor13%
    • Terrible8%
    Travellers talk about
    “front desk” (14 reviews)
    “great value” (6 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Troy Hotel
    Special Offer: BOOK DIRECT AND SAVE
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    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (123)
    There are newer reviews for Best Western Troy Hotel
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    31 - 35 of 121 reviews

    Reviewed 9 April 2017

    Room cleaning was less than sufficient.Staff friendly, but not very knowledgeable about amenities or area.Breakfast adequate, but no one washed tables after people ate. Rooms were OK, but walls very thin. Could here other people in other rooms all night.More

    Review collected in partnership with Best Western
    Thank jamessY2216TP
    Response from Didi P, Manager at Best Western Troy HotelResponded 10 April 2017

    Thank you for taking the time to review our hotel. I am so sorry that you had to experience this while you stayed with us. We will share this with management and get this corrected. We do hope you give us another chance if your...More

    Reviewed 9 April 2017

    We stayed in the family suite. It was clean and very spacious. The room was very nice. The bathroom was in need of updating but the water pressure was great. The breakfast was good. The pool water was warm. I would stay there again.

    Review collected in partnership with Best Western
    Thank Loni H
    Response from Didi P, Front Office Manager at Best Western Troy HotelResponded 10 April 2017

    Thank you so much for taking the time to complete the survey. I am so glad that you enjoyed your stay with us and look forward to seeing you again.

    Reviewed 1 April 2017

    Room was a problem.No toilet paper no Kleenex and dirty towels in room. Remote was useless. The only good thing was the desk staff.Reggie was at our room in 2min.with every thing to replace the things, The remote could not be fixed, He tried every...More

    Review collected in partnership with Best Western
    Thank florences743
    Response from Didi P, Front Office Manager at Best Western Troy HotelResponded 10 April 2017

    Thank you for taking the time to write us a review. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will address these items with housekeeping as well as management to ensure this does not happen again....More

    Reviewed 12 January 2017

    Very nice place. Enjoyed the stay. The breakfast was great. The place was very clean and the staff was very attentive to our needs. The staff was very friendly, enjoyed talking to them. Everything was close to the hotel, food and gas.

    Review collected in partnership with Best Western
    Thank Fred S
    Response from Didi P, General Manager at Best Western Troy HotelResponded 13 January 2017

    Fred, Thank you for taking the time to provide us feedback on your stay. We are pleased to learn you had a memorable stay with us. We look forward to seeing you again soon!

    Reviewed 10 January 2017 via mobile

    I always stay here when I take my daughter back and forth to SIUE, I normally love this hotel but this stay the pool was closed down due to bad sanitation.... not happy since we love to swim. Idk if we will stay here again...More

    Thank melanie a
    Response from Didi P, General Manager at Best Western Troy HotelResponded 13 January 2017

    Melanie, Thank you for taking the time to write us a review. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We hope that you will consider staying with us again if your traveling in the area.

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    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Self-Serve Laundry
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Room amenities
    • Microwave
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Indoor pool
    Details
    • Price range
    • US$ 82 - US$ 117 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Kitchenette ,
    • Accessible rooms
    • Number of rooms
    • 65
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Priceline, Expedia, Hotels.com, Booking.com, Travelocity, TripOnline SA, Orbitz, Cancelon, Hotwire and Cheap Tickets so you can book your Best Western Troy Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Troy
    • Also Known As
    • Holiday Inn Express Troy Hotel Troy ,
    • Holiday Inn Troy ,
    • Troy Holiday Inn
    Add Photo Photos
    Traveller (6)
    Room & Suite (10)
    Hotel & Grounds (9)
    Bathroom (4)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    Mike K
    20 May 2017|
    Answer
    Response from Clay R | Reviewed this property |
    I generally call any facility to verify they allow pets. Some do and others don't + most charge a fee but this facility doesn't list that they allow pets as an amenity.
    0
    Votes
    Room Tips
    "property is diagonal to Interstate 70 - had an even numbered room"
    Read review
    "It is hard to say what room would be best as this hotel is right next to an interstate highway with a lot of..."
    Read review
    "Even Numbered Rooms Face west, Odd numbered rooms face east."
    Read review
    "I had no room service or spa. No restaurant in the hotel outside of the quick breakfast option. I am..."
    Read review
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