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Best Western Troy Hotel

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Best Western Troy Hotel
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88 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Huntsville, Texas
Reviewed 23 September 2016

The staff was wonderful and the hotel was clean and pleasant. I would stay here again anytime. Breakfast was presented very well and was good. The hotel was easy to find and the check in and out process was very satisfactory. I would stay here again with no hesitation.

Review collected in partnership with Best Western
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Helpful?
Thank Cathy G
didi p, General Manager at Best Western Troy Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

Easley, South Carolina
Reviewed 8 August 2016 via mobile

We were pleasantly surprised with the courteous and helpful reception. We were also just as pleasantly surprised with the modern decor of the room, as well as the cleanliness. The breakfast was ready prior to 6:30, but that caused some of the food to be lukewarm. Otherwise, this overnight stay was very nice.

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Helpful?
Thank Valorie C
didi p, General Manager at Best Western Troy Hotel, responded to this review

Dear Guest Thanks for your feedback. I"m pleased to hear that you had such an enjoyable stay with us.We look forward to see you again.It's our commitment to serve our guest to our best ability and comment like yours provide moral boost to our team to go an extra mile in serving our guest Sincerely Didi Patel General Manager

Lenexa, United States
Reviewed 1 August 2016

Stopped here for the night on our way to Chicago. It is a clean and up-to-date hotel. Nice accommodations in room - like fridge and sink in the mini-kitchen area . There's even cupboards in case you're staying a few days and want to stock up on groceries. Good breakfast choices - both hot and cold food.

Review collected in partnership with Best Western
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Helpful?
Thank Cynthia P
didi p, General Manager at Best Western Troy Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

Springfield, Illinois
Reviewed 31 July 2016

We really enjoyed our stay here. We were going into St. Louis and this was a good stop so that we did not have to stay in the city. We would stay here again. The staff was very nice and helpful. We were close to everything that we needed.

Review collected in partnership with Best Western
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Helpful?
Thank vgebhardt10
didi p, General Manager at Best Western Troy Hotel, responded to this review

Dear guest Thank you so much for your feedback. I"m please to hear that you had such a memorable stay with us.Our team looks forward to providing you with exceptional service in the future. It is our commitment to serve our guest to our best ability and hope to always exceed your expectation Sincerely Didi Patel General Manager

Edwardsville, IL
Reviewed 26 July 2016 via mobile

This was my first stay at this motel. Will definitely stay there again. Front desk staff were very welcoming and greeted us every time we came thru the door. Motel as a whole was clean and recently remodeled. Room was spacious. Beds were comfy. Free breakfast was tasty and the right temperature. Only suggestion would be to offer a fresh...

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Helpful?
Thank Marley62025
didi p, General Manager at Best Western Troy Hotel, responded to this review

Dear Guest Thank you so much for your feedback.We are pleased to learn that you had a wonderful stay with us.It's our commitment to serve our guest to our best ability and hope to always exceed your expectation. looking forward to serve you again with smile Sincerely Didi Patel General Manager

Exton, Pennsylvania
Reviewed 25 July 2016

This new hotel was easy on/off the interstate, and was one of the cleanest hotels I have stayed in. Should be in the BW Plus category. We stayed here after stopping to see Gateway Arch (about 20 mins away), and got us just far enough out of the city. Good lighting and USB chargers built into nightstands. Excellent beds and...

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Helpful?
Thank Greg F
didi p, General Manager at Best Western Troy Hotel, responded to this review

Dear guest Thank you so much for your feedback Looking forward to serve you again with great joy Sincerely Didi Patel General Manager

Alma, Arkansas
Reviewed 19 July 2016 via mobile

Easy on and easy off the interstate. Good location. Were able to use our Best Western points for the nights stay without any trouble. Room was clean. Bed was comfortable. Wifi was free which was nice with two kids! Breakfast was a nice way to start the day.

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Helpful?
1Thank CindyTime
didi p, Manager at Best Western Troy Hotel, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

Phoenix, United States
Reviewed 2 July 2016

I don't travel often , but when I do, I can always count on Best Western, All the Best Western Hotels that I have been in are consistent in food preparation for breakfast and nice clean rooms. Staff is really friendly , no , they really are. Beds are white and crisp. You can count on Best Western

Review collected in partnership with Best Western
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1Thank Dona R
Management response:

Dear Dona, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

Haysville, Kansas, United States
Reviewed 27 June 2016

My wife and I really enjoyed stating here, on our way to a ministry event. Employees were great, room very nice. Located near good restaurants. I highly recommend this motel. Has truck parking as well as a well lit paved parking lot.

Review collected in partnership with Best Western
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Helpful?
1Thank BBPhelps
Management response:

Dear BBPhelps, Thank you so much for taking time out and writing us a review. We really appreciate your kind words and look forward to seeing you again , should your travel needs bring you back to the area.

Canton, United States
Reviewed 17 May 2016

Great staff. Clean Rooms. Good breakfast. Quiet area. Great nights sleep. Room amenities were very good. The pool area and exercise area were very well maintained. Overall, a great place to stay. You will not be disappointed.

Review collected in partnership with Best Western
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Helpful?
1Thank Thomas P
Management response:

Dear Thomas P, Thank you so much writing us a review. We really appreciate your business and look forward to seeing you again. We are really glad to learn that you liked our renovated rooms.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our BEST WESTERN Troy Hotel offers an exceptional location located off I-55/I-70 at Exit 18 in Troy, Illinois. St. Louis businesses and attractions are just 20 miles southwest of the BEST WESTERN Troy Hotel. Leisure guests appreciate being close to all the fun that St. Louis offers. You can cheer for the Cardinals at Busch Stadium just minutes away. While in Troy, Illinois, hotel guests can visit the Gateway Arch, enjoy the St. Louis Zoo or visit the city's exciting museums, including the Science Center and Botanical Garden. Guests can also visit major Universities, such as SIUE, SLU, Washington University, and SWIC. Since the hotel is so close to St. Louis, corporate guests can easily get to the area's top corporate offices including Anheuser-Busch(R), Boeing, ConocoPhillips and Freightliner(R). Guests can also visit nearby attractions like Villa Marie Winery & Banquet Center, Gateway(R) Conference Center, Gateway Fun Park, Splash City Waterpark, Gateway Motorsports Park. In addition, be sure to take advantage of our free high-speed Internet, a well-equipped 24-hour business center and a 600-square-foot meeting room with accommodations for up to 20 guests. At our BEST WESTERN Troy Hotel, we offer the amenities that make every stay relaxed and comfortable. After a day of meetings, you can relax in the indoor pool or workout in the well-equipped fitness center. The complimentary, full hot breakfast bar lets you start your day off right. And our inviting rooms offer an oasis of comfort with upscale perks. With our dedicated and extraordinary staff, we will make your stay with us a time you will never forget. Book your stay at our BEST WESTERN Troy Hotel today. ... more   less 

Additional Information about Best Western Troy Hotel

Address: 2020 Formosa Rd, Troy, IL 62294 (Formerly Holiday Inn Express Troy)
Region: United States > Illinois > Troy
Price Range: ₹ 5,582 - ₹ 6,331 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Troy Hotel 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Holiday Inn Express Troy Hotel Troy
Holiday Inn Troy
Troy Holiday Inn
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Questions & Answers

Questions? Get answers from Best Western Troy Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“property is diagonal to Interstate 70 - had an even numbered room”
 of 5 bubbles thomterfic, 16 May 2016 | Read review
“It is hard to say what room would be best as this hotel is right next to an interstate highway with a lot of traffic.”
 of 5 bubbles BL709, 11 Mar 2015 | Read review
“Even Numbered Rooms Face west, Odd numbered rooms face east.”
 of 5 bubbles 74patb, 7 Oct 2014 | Read review
“I had no room service or spa. No restaurant in the hotel outside of the quick breakfast option. I am unaware of any spa, nor would I have used it. The room was clean and comfortable. The pillow was so comfortable I slept like the dead. This is a great location near St. Louis, and has numerous quick eating establishments very close by. I highly recommend the establishment.”
 of 5 bubbles Flatham, 21 May 2014 | Read review
“Since this is right off the interstate, request a room on the backside of the building for a little less highway noise.”
 of 5 bubbles masmile, 29 Nov 2012 | Read review
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