DoubleTree by Hilton Hotel Chicago - North Shore Conference Center
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitised high-traffic areas
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Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Hotel Chicago - North Shore Conference Center
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 4 hotels in Skokie
Location
Cleanliness
Service
Value
The DoubleTree by Hilton Hotel Chicago - North Shore Conference Center is located in Skokie, Illinois, minutes away from O'Hare International Airport and downtown Chicago. The DoubleTree North Shore is certified by the International Association of Conference Centers, which sets itself apart from other hospitality venues in the area. Whether celebrating events in our stunning rooftop Monaco ballroom, in one of our 18 meeting rooms, or with food catered from our kosher kitchen, our professional planning and catering staff can ensure your event is executed flawlessly. From the moment you receive your warm DoubleTree cookie on arrival, you'll know you're in a Chicago hotel that is focused on you. Enjoy spacious guest rooms, suites and accessible rooms decorated in warm subtle tones that offer absolute comfort for any business or leisure traveler. Our Skokie hotel offers complimentary high-speed internet access throughout the guest rooms, lobby, and meeting spaces.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Paid internet
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
Location
Full view
79Somewhat walkable
Grade: 79 out of 100
28Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
1481Reviews14Q+A100Room tips
Reviews
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The hotel staff was very supportive. The location is great with close proximity of market. Rooms were very clean and room Space was good. Oven was not available in room but was available at reception.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Hotel's Favourite
We stayed in this hotel for three night. The room is spacious and clean. The location is perfect! Everything that you might want is around you; Old Orchard Mall, breakfast restaurants, fine restaurants, ..etc
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Review collected in partnership with DoubleTree by Hilton
Date of stay: May 2021
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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THIS POST IS FROM MY STAY WITH MY DAUGHTER, THE HOTEL HAD THE AUDACITY TO RESPOND THAT SHE SHOULD CALL THEM. AND OF COURSE NEVER EVER ABLE TO GET ANYONE ON THE PHONE. IT SHOULD BE THE HOTEL RESPONSIBILITY TO REACH OUT AND CORRECT THIS GROSS NEGLIGENCE!!!! ""Stayed that was prepaid with Expedia, hotel charged me again on check out and never refunded the money. Expedia was gracious enough to refund me the money but the amount was short $20. Hotel was to refund that $20 but instead charged me $40 lol. Never able to get anyone from the hotel on the phone. PISS POOR CUSTOMER SERVICE. !!!!!! Will never stay again and will post this review everywhere.""
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Date of stay: July 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Customer service is very poor which impacts stay. Checked in and requested room cleaning / service at time of check in. They asked me for a time which I provided (noon). The following day we left the room and made sure to remain out of the room. We returned to find the room had not been touched. At 3 PM we had no one come to clean the room this I called the desk to enquire and was told that they would call housekeeping and let me know what happened. Housekeeping showed up at the door and said “here are your towels” and “do you have trash for me”. I then asked are you going to come in and clean the to which he replied that he would ask his manager. I return yo the front desk and asked to speak to the manager (Rob Watson). He informed me that he took the initial call from me. I explained the situation and he said that he would call again. I asked for his business card and he informed me that he didn’t have one. I asked for his contact info and he provided me with it. I walked away only to discover that he provided the hotel name, address, and phone numberbit didn’t provide his name. I return to the desk to retrieve his name. Look I realize that the hospitality service is short staffed and housekeeping isn’t done unless requested but can the hotel at least fulfill the request when made ? Can they actually clean the room and not simply deliver towels? Can the manager actually own the request and when not completed at least provide his name when request? Can the hotel provide the manager with business cards? Come on folks.…
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: Consider a hotel that has proven good customer service and does value the role of housekeeping.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed that was prepaid with Expedia, hotel charged me again on check out and never refunded the money. Expedia was gracious enough to refund me the money but the amount was short $20. Hotel was to refund that $20 but instead charged me $40 lol. Never able to get anyone from the hotel on the phone. PISS POOR CUSTOMER SERVICE. !!!!!! Will never stay again and will post this review everywhere.
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Date of stay: July 2022
Value
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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A religious convention complete with band and singing starting at 8am under my room. An employee walking in room while my wife is in shower. Terrible service and management doesn't care. Longtime Hilton diamond supporter but this place is a nightmare.
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Date of stay: May 2022Trip type: Travelled as a couple
Room Tip: Find another hotel in area.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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The hotel has been undergoing renovation. The experience has gotten worse each time I stay there. 1st time was the noise level. 2nd time is the big crowd in the hotel and the shower got clogged without much service. 3rd time is that they change locks for the rooms without prior notice that I had to go up and go down to get new keys. The sound proof is not so good. If you have a noisy neighbor, you can hear everything. The location is convenient, other than that there is nothing to attract me to come back again.
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Bryan Hall Assistant General Manager, Other at DoubleTree by Hilton Hotel Chicago - North Shore Conference Center
Responded 8 Jun 2022
We are so, so sorry your experiences have been less than satisfactory during this renovation process. I, (we) completely agree with your assessment. Good news is, it is coming to a close at the end of this week and our hope is, that you will give us another chance to serve you in the future.
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Room was clean but they were terrible at restocking each day. Pool and fitness center missing towels most mornings. No wipes for fitness most days. Average at best. I complained on my last stay but it was worse this time.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
DO NOT CALL their general phone number to book rooms. They route their calls to offshore call center where their customer rep do not speak proper English, they don't listen to your request attentively, made you repeating several times, and even the manager cut off my line and never call me back to resolve my RSVP. EXTREMELY DISAPPOINTED for a branded hotel chain like Hilton. Doesn't mean you have money and you will get good services. I would recommend you Hampton Inn & Suite if you need a hotel in Skokie area. Stress free in Hampton.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The bed in my room was way too soft for me; I knew right away that I would wake up in the middle of the night with back pain. I called the front desk to ask about a room with a firmer mattress: no luck---all the mattresses in this newly-renovated hotel are made the same! So I said I would try sleeping on the floor on top of the four bed pillows and requested more bedding, which they provided. Sleeping on the floor wasn't great, but it worked better than the bed would have. The next day, a cousin suggested that I ask for a rollaway. Duh! You'd think the front desk would have suggested that on their own, but no! The rollaway was delivered while I was out, but left vertically, for me to move around to position in the room. (It was a tight fit.) Sleeping on the rollaway still wasn't great, though it was better than my first pillows-on-the-floor solution. Why would DoubleTree think that the same mattress works for everyone??…
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Date of stay: May 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$150 - $204 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree hotel skokie, doubletree chicago north shore, doubletree skokie, skokie doubletree
FORMERLY KNOWN AS
North Shore Skokie Hotel
LOCATION
United StatesIllinoisSkokie
NUMBER OF ROOMS
369
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Claim Your Listing Frequently Asked Questions about DoubleTree by Hilton Hotel Chicago - North Shore Conference Center
Which popular attractions are close to DoubleTree by Hilton Hotel Chicago - North Shore Conference Center?
Nearby attractions include Adagio Teas (0.5 km), Westfield Old Orchard Center (0.8 km), and North Shore Center for the Performing Arts in Skokie (0.1 km).
What are some of the property amenities at DoubleTree by Hilton Hotel Chicago - North Shore Conference Center?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at DoubleTree by Hilton Hotel Chicago - North Shore Conference Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel Chicago - North Shore Conference Center?
Yes, free parking is available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Chicago - North Shore Conference Center?
Conveniently located restaurants include Maggiano's - Old Orchard, Portillo's Hot Dogs, and Jameson's Charhouse Skokie.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Chicago - North Shore Conference Center?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does DoubleTree by Hilton Hotel Chicago - North Shore Conference Center have an airport shuttle?
Yes, DoubleTree by Hilton Hotel Chicago - North Shore Conference Center offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at DoubleTree by Hilton Hotel Chicago - North Shore Conference Center?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel Chicago - North Shore Conference Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to DoubleTree by Hilton Hotel Chicago - North Shore Conference Center?
Many travellers enjoy visiting Baha'i House of Worship (5.5 km), Grosse Point Lighthouse (5.8 km), and Anita Willets Burnham Log House (5.1 km).
Is DoubleTree by Hilton Hotel Chicago - North Shore Conference Center accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.