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Holiday Inn & Suites Chicago North Shore (Skokie), an IHG Hotel

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5300 West Touhy Ave, Skokie, IL 60077
Lowest prices for your stay
Expedia.com
$165
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Free cancellation until 14/08/22
Booking.com
$154
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Free cancellation until 14/08/22
FindHotel
$107
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Free cancellation until 16/08/22
Priceline$165
Hotels.com$165
getaroom.com$171
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (114)
Room & Suite (61)
Dining (8)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn & Suites Chicago North Shore (Skokie), an IHG Hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 4 hotels in Skokie
Location
Cleanliness
Service
Value
Newly renovated as of 2019. The North Shore is home to NorthWestern University, Wrigley Field, Ravina Music Festival and many other favorite destinations. Plus, Skokie, Illinois, is minutes from Downtown Chicago. Stay convenient to the city and area businesses at the Holiday Inn Hotel Chicago North Shore Hotel (Skokie). The hotel features the famous Bar Louie Restaurant on property an award winning gastro bar serving Lunch and Dinner. Our hotels location is near the Chicago Metra making city travel easy and downtown entertainment options endless. You can rent a Segway at Navy Pier, walk along Lake Shore Drive and see the city from Willis Tower Close by, enjoy live jazz at the Skokie Theater, shop the open-air Westfield Old Orchard and browse the unique South Asian markets along Devon Ave. Corporate guests appreciate our hotels location near major Chicago companies, including Shure, Amazon, Fed Ex, Illinois Tool Works.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast available
Banquet room
Meeting rooms
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
625Reviews8Q+A100Room tips
Traveller rating
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Most Recent
Steve W wrote a review Yesterday
1 contribution
Terrible hotel. I was a guest for 3 days and I would have had a better experience at a roach coach motel. The room has water damage, the carpet looked 20 years old, and the front staff were unable to communicate in english when I asked for coffee. 3 days and no one ever came and cleaned the room or even offered towels. If there is a procedure to request service it is not provided. The hotel charges $10 for a free continental breakfast, i get that Chicago is expensive but how do you charge for a free breakfast at any other hotel, and it is not any better than anything else, if anything it is worse. Frozen reheated junk, not worth paying for.
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Date of stay: August 2022
Value
Cleanliness
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Trip type: Travelled on business
Room Tip: pick a different hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Teresa U wrote a review 10 Aug
1 contribution
I really enjoyed staying here while visiting my son at school! The staff was amazing, especially Patty!! Rooms were clean and the housekeeping staff were all friendly. I have my fur babies with me and we couldn't have been more comfortable. Thanks so much! Patty, you rock!!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kathie T wrote a review 5 Aug
Highlands Ranch, Colorado3 contributions
Made a reservations thru Travelocity/Expedia, for 8/5 thru 8/8 + pay at hotel, and decided to check out early on 8/7. 3rd party site says contact hotel, hotel normally cannot change a 3rd party hotel reservation etc. We wanted to ensure I would only be charged for 2 nites, not 3. The front desk team went above and beyond to make sure the 3rd party (Expedia) was aware the WE made the decision to cut our trip short. So not to cause issues between the hotel and them or us and Expedia. We thank you for your patience, listening and assistance. Great customer service. Hotel is clean and great location as well.
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Date of stay: August 2022
Location
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Edgar C wrote a review Jun 2022
1 contribution
I want to send a big shout out to Jenifer Juco. She was super sweeet and funny while attending to us. Awesome evening at Bar Louie. Definitely keepin in mind stopping by and taking advantage of some the evening specials, but going back for the service for sure.
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Date of stay: June 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Unsatisfied customer wrote a review Jun 2022
1 contribution
We stayed 5 nights. No housekeeping service. None. Nada. We requested it in advance (like we were told AFTER they didn't change the room the first day). Good news - front desk has towels. Wait - they don't when you go to ask. Too bad we'd already thrown our wet towels in the hallway bin. Manager agrees to give me IHG points, which I was never awarded. IHG main customer service was no help. Rep said I called her a liar. What? I did no such thing. Ugh. So long IHG.
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Date of stay: June 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn & Suites Chicago North Shore (Skokie), an IHG Hotel
Responded 4 weeks ago
Hi Valued Guest, We appreciate you for choosing the Holiday Inn Hotel And Suites Chicago North Shore (Skokie) for your leisure stay. Providing an excellent level of hospitality and cleanliness is our topmost priority. I would like to offer our sincere apology for the issues you encountered during your time with us. Your honest review is very important, and I will share this with our appropriate hotel team to take necessary action to prevent any issues from reoccurring in the future. I have sent you a private message to discuss this further. I hope we'll remain to be your dependable choice, as we promise to make your stay more memorable and exciting. Yours in hospitality, Melissa P Case Manager IHGService
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HowieWPB wrote a review Jun 2022
West Palm Beach, Florida94 contributions47 helpful votes
We flew to Chicago last week and stayed at this hotel because it was local to where we had to be. I was very clear when I made my reservation on the phone with the front desk that I needed a handicapped room with a bed and coach or easy chair. We arrived and the room had no couch or chair. I went to the front desk and was moved to a regular room that had a couch, but no walk-in shower. The first morning we went for the free breakfast and had to go to the front desk because the person that checked us in did not give us the breakfast cards. Besides that hassle the food was TERRIBLE.... didn't go back any other morning because it was so bad. Another thing that bothered me was that the doors leading out of the hotel next to our room block is 30 feet from the front doors but are kept locked with a sign to use lobby door. VERY DANGEROUS IN AN EMERGENCY. WE WILL NEVER STAY THERE AGAIN.
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Date of stay: June 2022
Rooms
Cleanliness
Service
Room Tip: TIP..... Don't stay here!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn & Suites Chicago North Shore (Skokie), an IHG Hotel
Responded 8 Jul 2022
Hi HowieWPB, I am glad to have been a host to one of our valued guests. Thank you for choosing our Holiday Inn hotel brand for this trip and for sharing your feedback. I trust that all is well. Our goal is to always deliver guest satisfaction and our high-quality standards in all aspects, but I'm sorry to learn about your experience. I made sure our Hotel Management team gets to read your post to serve as a reference for improvement. I hope you give us the chance to turn things around the next time you stay with us. All the Best, Glaiza G. Case Manager IHGService
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Josh F wrote a review Jun 2022
Kansas City, Missouri29 contributions23 helpful votes
The hotel did not live up to what I was expecting from a holiday inn, the convention center is attached and with events going on during the stay parking can get difficult…. The staff wasn’t terribly helpful at check in. The room doesn’t have a coffee pot in it, not sure when they stopped doing this at hotels but they should leave coffee pots in the room. Our shower had mold on the ceiling and the A/C was colder in the hallway than our room. The temperature fluctuated greatly, go to bed freezing and under blankets wake up kicking all the blankets off and under a sheet. I often use the gym facilities while traveling and it was disappointing also. I will choose to stay somewhere else next time I’m in town, no free breakfast included in your stay. Too many red flags here.
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Avoid this hotel, if you ah w to stay here check on the events while your here.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn & Suites Chicago North Shore (Skokie), an IHG Hotel
Responded 7 Jul 2022
Hello joshfR394MO, Thank you for letting us know about your experience at our property. It's very important for us and will help improve the quality of our service. I fully understand how you feel about not receiving the quality of service you expected. We are very sorry to give you such a wrong impression. Our staff will definitely do better next time. I have also forwarded your comment to our general manager for further attention. We strive to deliver the most delightful and awesome stay every time. It's been a pleasure to host you, and we look forward to serving you again. I'm sure you'll love the changes and improvements. Alejandro G. Case Manager IHGService
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Rrr_may wrote a review Jun 2022
Warren, Michigan11 contributions8 helpful votes
This hotel was expensive…$859.16 for 3 nights. This rate doesn’t include breakfast. To get the room cleaned or supplies(only 2 towels and one bar of soap provided- I guess the one in the soap in shower is supposed to be used at the sink too) for 3 nights, you had to sign up 24 hours in advance to get the room cleaned and restocked. When we entered the room there was a dirty towel hanging on the bathroom door and a piece of toilet paper stuck on the wall above the bathroom door. The bathroom floor had not been washed as there was dirt caked on the floor. The workout room had no sweat towels and the wipes used to wipe down the equipment was empty. This is not only gross but scary in a pandemic. We decided to walk outside instead. Picked this hotel since they showed a nice workout room. Didn’t realize cleaning wasn’t a thing. On Sunday am there was either food spilled on the floor between two chairs in the lobby. We showed two of the hotel cleaning staff and the person behind the counter and then went for an hour walk outside. When we came back it was still there. We took a picture of it and showed the guy behind the counter again. It was finally cleaned up after telling people 4 times. Since our bathroom wasn't cleaned when we arrived we signed up for a room cleaning. It appeared to be cleaned when we came back Sunday night but there was still dirt caked on the bathroom floor. Not sure if the hotel was short staffed but if they are going to charge these rates the rooms need to be cleaned when people check in. This is our 3rd and last stay at a various Holiday Inn property. Every one of them had poor cleaning policies in their work out room and poor maintenance.
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Date of stay: June 2022
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Teri T wrote a review Jun 2022
Madison, Wisconsin2 contributions1 helpful vote
My travel companion contacted this hotel 4x prior to our stay to remind them about my down/feather allergies. We arrived at 11:30 pm to a room with 4 down pillows. The front desk manager was rude and told us to leave if we did not like it. The next morning we were promised to speak 2 the GM, and we were given the run-around and lies. He never contacted us. We since heard that GM is no longer there, and now are getting no where with the new person in charge. DO NOT STAY HERE. Another couple in front of us that next morning were there to complain about a price change issue. This hotel is not run well.
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: Do not stay at this hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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AJ Jaffri wrote a review Jun 2022
1 contribution
Avoid this hotel. The GM of this Hotel Mr. Ismail is the most rudest person. This person don't deserve to be in the hospitality industry. Stay some were else and don't waste your precocious time and money by staying here.
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Date of stay: June 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn & Suites Chicago North Shore (Skokie), an IHG Hotel
Responded 25 Jun 2022
Hi 576asadj, We appreciate you for choosing the Holiday Inn Hotel And Suites Chicago North Shore Skokie for your leisure stay. Providing an excellent level of hospitality is paramount to us. I would like to offer our sincere apology for the issues you encountered during your time with us. I will share this with our appropriate hotel team to take necessary action to prevent any issues from reoccurring in the future. I have sent you a private message to discuss this further. We hope you can find it in your heart to come back, and give us another chance to show you what true hospitality is and should be. Yours in hospitality, Melissa P Case Manager IHGService
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PRICE RANGE
$146 - $197 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn chicago north shore skokie hotel skokie, holiday inn north shore, holiday inn skokie, skokie holiday inn
LOCATION
United StatesIllinoisSkokie
NUMBER OF ROOMS
264
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Frequently Asked Questions about Holiday Inn & Suites Chicago North Shore (Skokie), an IHG Hotel
Which popular attractions are close to Holiday Inn & Suites Chicago North Shore (Skokie), an IHG Hotel?
Nearby attractions include AMC Showplace Village Crossing 18 (0.4 km) and Georgia Nut Company Outlet Store (0.7 km).
What are some of the property amenities at Holiday Inn & Suites Chicago North Shore (Skokie), an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Holiday Inn & Suites Chicago North Shore (Skokie), an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn & Suites Chicago North Shore (Skokie), an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn & Suites Chicago North Shore (Skokie), an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn & Suites Chicago North Shore (Skokie), an IHG Hotel?
Conveniently located restaurants include Sanders Restaurant, New York Bagel & Bialy Corporation, and Shallots Bistro.
Are there opportunities to exercise at Holiday Inn & Suites Chicago North Shore (Skokie), an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn & Suites Chicago North Shore (Skokie), an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn & Suites Chicago North Shore (Skokie), an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn & Suites Chicago North Shore (Skokie), an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.