We stayed here far from the city and thought it was going to be a bit of a hassle getting into the city but it wasn’t at all. Thanks to the staff, public transit and the shuttle and especially the afternoon driver Ms. Shirley. She was chock full of information, super friendly, super fast and always letting people know what they might need to do to plan ahead their whole vacation. Every time I saw her she was going above and beyond to make the trip easy and fun! Stay here and save money by getting a 5 minute shuttle ride to the subway that takes you right downtown where all the action is in one shot. Thanks Ms Shirley!
Loved the location and the staff! Kudos and special thanks to Alex, Debbie, Shamil and the generally everyone we met. They were very courteous to my wife and I as well as our little dog. Alex and his crew were always on point with service needs. The free breakfast is served in the adjoining "Uno's" and the ladies did well with what they had but it needs to be upgraded to other comfort suites I've stayed at. But Debbie and Shamil made us feel at home.
My 2 friends and I chose this hotel due to its proximity to Oak Park. We wanted a suite with a living area with a sofa bed separate from the bed room. Unfortunately when I pulled out the sofa bed for the first night, I realized the mattress wasn't very comfortable. We were tired and I decided to deal with it. I received a text Saturday morning inquiring about our stay. I texted back that the mattress was not very comfortable on the sofa bed and asked if it could be replaced. I quickly received a text back that said unfortunately they didn't have any new mattresses, but would bring me a second mattress to put on top of the first one. That made the bed much more comfortable the 2nd night. While this hotel needs new sofa bed mattresses, they responded to me quickly and honestly and did what they could to improve the situation. The price we paid for 3 people for 2 nights was very reasonable. There was a hot breakfast both mornings that met our needs. We had dinner on Friday night at the attached Uno Pizzeria. The food was very good and the waiter couldn't have been nicer. We had enough food left over for dinner Saturday night after a late lunch. The room had a microwave and refrigerator. All of us were pleased with our accommodations and would return.…
Alex from Front desk staff arranged our shuttle within minutes after our arrival I loved the fresh sheets , gym , hot and real breakfast - scrambled eggs, cheese omelettes, potatoes and entire bread , juice and cereal selection
Alex was super nice and polite and is an example of good hospitality! :) on top of that i was in such a time crunch Alex got me checked in really fast so I wasn't late to work! :) Thank you for that!!!!! :)
The experience was great from check in to check out. The staff was friendly and accommodating. Alex at the front desk did a great job in making sure the stay was great, and the room was large and comfortable. Definitely would recommend this hotel.
The breakfast, while normal for a Choice Hotel, was plentiful, and hot. not always this way. Hector at the front desk was very helpful, and very congenial. the van driver was the same. and we got a great upgrade - a separate bedroom! lovely all around AND a restaurant/bar!
While attempting to check in for an overnight stay for a business named WIS International a misunderstanding occurred. The new employee named Hector was unable to find our records. When it was fixed I was upgraded to a presidential room that was fabulous. Thank you so much for your patience and professionalism. You guys ROCK! 5 stars!
This hotel is alway nice and clean. Fridge and Microwave in each room. Free breakfasting the staff is always professional, friendly and available! Hector and Jennifer at the front desk are amazing! Didn't get the shuttle drivers names, but they are very helpful with luggage and information. got picked up at the airport, dropped off at the Blue Line, picked back up at the Blue li e a week later and then dropped back off at O'Hare the next day! Totally recommend this hotel for people flying in and out of O'Hare! ALDI and Dollar Tree next door is a bonus! Several restaurants bars and liquor stores near the hotel!
We stayed for two nights. Pick up at ORD was a little bit tenacious cause we really had to call the hotel for the shuttle. The shuttle took about 12 minutes to arrive with a big advertisement for the pizzeria UNO so you can fast miss the small logo for the hotel. Friendly staff and cool free service to the train station Rosemont for the blue line going downtown Chicago 5$ daily pass pP. The room was spacious and a little bit old fashioned furnished. A/c was working but kind of loud. But I still do recommend this place.