I’ve been coming to Chicago for 10 years and never knew there were other terminals that you had to get to by train. Point being, I missed my flight due to my ignorance. advice if your in concourse B finishing lunch at Frontera (Best restaurant in the airport, James Beard award chef) and you’ve got to go to F / terminal 5 leave yourself 30 minutes, because you got to go back through security and ride a train that’s outside of the airport. The whole O’Hare terminal thing with letters and numbers is confusing to me . So I immediately looked for the cheapest Marriott property (i’m a Marriott guy, travel all the time for business) near the airport . Four points was it. If you’re looking for an emergency hotel this one works in the sense it’s close to the airport it’s got everything you want from, free shuttle, a restaurant to a clean, but old room and friendly staff. The cons are it is a old hotel with worn carpets, old tubs, next to interstate, so if you don’t mind some stains and some strange smells and maybe walking a quarter-mile to your room , it works for one night if you’re looking for cheap and easy. I’ll give it one of them up and one down. I was actually originally a Howard Johnson hotel when built, and 25 years ago it became of four points, is what the lady at the reception said. …
We missed a flight, were stuck in Chicago, and booked a night here and couldn’t have been happier. Jennifer at the front desk helped with getting dinner picked up and delivered and everyone treated us great. Indian restaurant delivered late.
Two-nights stay. Very close to the airport. Staff was OUTSTANDING. Rooms and hotel in general are in need of an update but I wouldn't criticize that as much as some other reviewers have. It's nice and clean. Free shuttle runs from 4 a.m. late into the evening. Direct TV with good selection of channels. There aren't any restaurants within walking distance but a few within 2 miles or so. Restaurant in house for breakfast and dinner. Food was very good and service was excellent. If you want more posh furnishings, linens, etc., you will need to go to a higher-priced hotel. Coffee maker in room, but no fridge or microwave.
Old and run down. The airport shuttle is a joke. It left 5 minutes BEFORE the time they told us!! Continental breakfast, non existent!! Not worth my $166 at all via Park Sleep Fly. Skip this one!!!!
I recently stayed at the Sheraton 4 Points O'Hare when a canceled flight left me stranded for the night, and I was coming up empty at other hotels. I figured it's a Sheraton, so there would be a certain level of clean, comfortable accommodations. The lobby was cozy and comfortable...so far so good. My first sense that something was amiss was when I went to the elevator bays. The nearby garbage can was overflowing and the area was smelly with a heavily stained carpet. It was downhill from there. The elevator was rickety, and the hallways were dingy and run down. As for my room, where do I start? Extremely dirty carpet, stained mirrors, dingy sheets, and the bathroom was so disgusting that I decided to forego a shower until I got home the next day...and I am someone who is very meticulous about my personal hygiene. This was among the worst hotel stays I ever experienced, even the friendly staff couldn't save it. Definitely gives me pause at staying at other Sheraton properties in the future.…
This might, maybe on good day be a 3-star hotel somewhere in Iowa near the the local Tractor Supply and Feed Store. But for Chicago? I don’t need to repeat the miles of bad reviews from others. See for yourself. Judging from the construction, elevators and bathtubs, this hotel was likely constructed in mid 1970’s and hasn’t seen a major renovation ever. Worth the investment to fix it up. It’s a 10 min shuttle (always on time to the minute) to eliminate all risk of catching flight with Chicago traffic and delayed flights.
Overall the amenities are not up to standard. The one restaurant/bar attached to the hotel is in dire need of updating and the prices for drinks are astonishing, considering how awful they were. My room was relatively clean, however the duvet was so overlaundered it had become tissue thin, with no stuffing left. Pillows were lumpy and hard. There were no extra blankets provided in the room. I personally didn't use the airport shuttle, however while waiting in the lobby the 7am shuttle filled up.... and the response for the rest of the guests waiting was "The next shuttle is at 7:30am"... forcing them to try to get an uber or share rides if possible, or wait the 1/2 hour and hope they got on the next one.
Waited over an hour for return shuttle at International travel Ended up taking Uber. Not as advertised for shuttle pick up every 30 minutes. Also booked Sleep/Park/Fly. Bait and switch when we checked in… charged us for parking. Also.. not a 24 shuttle. Had to pay $50 for another Uber.. so paid over $200 more than expected for parking and shuttle. Never again!
This would have been a 5 star rating except for one issue. Upon arrival at O’Hare, We contacted the front desk inquiring as to the location of the shuttle bus and was given incorrect/partial information. We gave up and took a taxi at a cost of $37. The rest of the hotel was great. The air conditioning had a continuous run feature which covered the airport noise, the beds were comfortable, bottled water was supplied, and in room coffee maker was well stocked. The attached restaurant was good and the morning shuttle was efficient and on time.
This is not a Marriott quality hotel. Service is awful and amenities are non existent. Most airport hotels have food options, the restaurant is closed so the market will have something you would think. Nah. Most airport hotels have glazing that keeps noise levels acceptable. Not this one. Dreadful in every category!