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Extended Stay America - Chicago - Woodfield Mall

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61 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Chicago - Woodfield Mall
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Showing 60: English reviews
Reviewed 9 October 2015 via mobile

I have visited countless extended-stay hotels throughout the country, and this one is by far the cleanest and best maintained of all that I have stayed at in the past three years. The manager, Theresa, in particular is extremely helpful and friendly, always doing her best to accommodate the needs and requests of the hotel guests. Her attention to detail...

2Thank John c
Corte Madera, California
Reviewed 8 October 2015

Excellent and friendly service. The hotel and its rooms are very clean. Assistant Manager, Theresa, is exceptionally friendly, attentive, and helpful. Theresa is also very watchful and makes sure the hotel is secure. I feel very safe here. Theresa's staff is friendly and helpful as well. This is a very comfortable long-term stay hotel.

1Thank Val B
Manager_11525, General Manager at Extended Stay America - Chicago - Woodfield Mall, responded to this review

It is so rewarding to read that you had a great stay with us. Thank you for your comments. I am proud of our staff for making your stay such a wonderful experience. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Taipei, Taiwan
Reviewed 5 October 2015

Nice location, quiet in the night and quite close to major shopping mall and restaurants. The room is clean and well organized with comfort. 24 hrs Coin operated laundry is convenient to travelers for refreshment.

Thank JJLCapricorn
Plattsmouth, Nebraska
Reviewed 22 September 2015

Very clean Studio Apartment! The staff was very friendly and the location was convenient. Only downfall was the grab and go breakfast. It is a extended stay place and they served the same fruit, muffins, Oat Meal and granola every day. Other than that, awesome place!

Thank bigdawgtraveler
Peoria, Illinois
Reviewed 7 September 2015 via mobile

I am an avid extended stay customer. I've stayed in an extended stay in a certain city, every weekend since June. Upon arrival at this particular location (in another city) I was told that I could no longer stay there. I had dealt with multiple rude employees but never complained. No reason was given as to why my reservation was...

Thank RylandJ1906
Reviewed 7 September 2015 via mobile

The night staff was very helpful. The room I stayed in had a queen size bed, desk, mini kitchen and table. The room was pretty clean and the price for it was reasonable. It is very close to the mall and other hotels (for convention purposes). The hotel serves continental breakfast.

Thank ALauSan86
Peoria, Illinois
Reviewed 18 August 2015

Long story short. Check in went smooth. The front desk clerk was very friendly. We got to our room and boy were we disappointed. It was disgusting. There was a layer of dust on everything. There were PUBIC hairs in the toilet and in the bathtub! The window was open and the air condition sucked. This a truly an "extended...

1Thank Ashley M
Schaumburg, Illinois
Reviewed 23 July 2015

This hotel had THE BEST staff and service out of any hotel/ that I have been to. The staff is great and will go way out of their way to ensure the guest feel like they are at home. I would come back any time and highly recommend this as a great place to stay and feel at home!

Thank Josh C
Manager_11525, General Manager at Extended Stay America - Chicago - Woodfield Mall, responded to this review

The staff and I read your review, and would like to thank you for writing such great things about us. We are very pleased to know you had a wonderful experience. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Bengaluru, India
Reviewed 17 July 2015 via mobile

Good place for short stays in a walkable distance to Malls and shops. Theresa from the front office is really a wonderful person. I had requested for non smoking room but was give one smoking room when I requested to be moved she immediately helped out.

Thank reach_babu
Reviewed 9 July 2015 via mobile

If you should find yourself in need of a hotel that offers kitchen and laundry facilities, this is the place to be. The staff here, namely Theresa Wiles, Assistant General Manager, has a talent for making you feel welcome. She'll definitely go out of her way to ensure your comfort. She makes this a five star destination! Thanks, Theresa!

Thank Lorelle W

11 photos of this hotel

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Room/Suite (5)
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  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Self-Serve Laundry
  • Meeting Rooms

Additional Information about Extended Stay America - Chicago - Woodfield Mall

Address: 1200 American Lane, Schaumburg, IL 60173
Region: United States > Illinois > Schaumburg
Price Range: ₹ 4,368 - ₹ 6,714 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Chicago - Woodfield Mall 2.5*
Number of rooms: 1
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Hotel Style:
#15 Business Hotel in Schaumburg
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Chicago - Woodfield Mall staff and other travellers.
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Questions? Get answers from Extended Stay America - Chicago - Woodfield Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use Groupon code and sign up for extended perks before booking. 40-50% off”
 of 5 bubbles 7Native, 13 Sep 2016 | Read review
“First and second floors are non-smoking completely. Second floor is exceptionally quiet.”
 of 5 bubbles 156valb, 8 Oct 2015 | Read review
“All rooms are excellent!”
 of 5 bubbles 40joshc, 22 Jul 2015 | Read review
“Downstairs and non smoking.”
 of 5 bubbles cindyl86, 14 Feb 2015 | Read review
“Non-smoking rooms are well isolated. Several room layouts are available.”
 of 5 bubbles MrTraveler629, 10 Dec 2013 | Read review
5 of 5