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DoubleTree by Hilton Hotel Chicago - Schaumburg

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DoubleTree by Hilton Hotel Chicago - Schaumburg
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607 Reviews from our TripAdvisor Community

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Showing 590: English reviews
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West Des Moines, Iowa
Reviewed 5 days ago NEW

This DoubleTree hotel has wonderful, clean accommodations. The staff was very friendly & professional. Excellent choice, especially for the great price. I am a repeat customer and the 2nd experience exceeded our initial experience. Give them 4.5 stars!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank igentry
HOTEL’S FAVOURITE REVIEW
Reviewed 8 December 2016

Great staff, flawless stay. The restaurant meal I had was surprisingly good, and the staff was very attentive. The shuttle was available when requested - no waiting at all. This hotel is very close to the office, and it is in a great location for a lot of restaurants within walking or shuttle distance and a mall nearby.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 938brendaj
About Hotel's Favourite Review
Matthew K, General Manager at DoubleTree by Hilton Hotel Chicago - Schaumburg, responded to this review

Dear 938brendaj, Thank you for staying with us and thank you for taking the time to review our hotel on TripAdvisor! We are thrilled you found our location convenient and our staff friendly and accommodating. Looking forward to seeing you again soon! Best wishes, Matthew

Chicago, Illinois
Reviewed 5 days ago NEW

Jackie was great... had a problem checking in... she explained what was going on, and got me checked in...... seems like their digital key system is still buggy, but Jackie provided great service and did everything she could.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Vincent A
Cleveland, Ohio
Reviewed 1 week ago NEW

Nothing negative. Second stay and would stay again. Personally, this is a bit out of the way considering where I need to conduct business. On the upside, it is nice to stay here since there are many places to eat nearby.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank larrygC8550UK
Reviewed 3 weeks ago

Not a good experience with Doubletree this time. It may be that the stay was on a weekend. Poor bar service and late cleaning of the room were a couple of problems, A contracted-for shuttle (wedding party) did not show up. Participants in the wedding had to find their own way to the venue.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 107glene
Matthew K, General Manager at DoubleTree by Hilton Hotel Chicago - Schaumburg, responded to this review

Dear 107glene, Thanks for staying with us and thank you for taking the time to complete this online review. We truly value your feedback and I would personally like to apologize for the poor service you received for our shuttle service. At Hilton, we pride ourselves in taking great care of our guests and we missed this opportunity with you....

Atlanta, Georgia
Reviewed 3 weeks ago

Very nice place to stay. Location was centered around stores and shopping. Very clean and nice and creating staff. Only one minor issue was the shuttle bus for the hotel left the wedding party and we had to drive to the banquet hall in our dresses. But other than that wonderful stay!!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Stay F
Matthew K, General Manager at DoubleTree by Hilton Hotel Chicago - Schaumburg, responded to this review

Dear Stay F, Thanks for staying with us last weekend and thanks for taking the time to complete a TripAdvisor review. We really appreciate your business and hope to see you again the next time your travels bring you to the Schaumburg area. Sincerely, Matthew

Mississauga, Canada
Reviewed 4 weeks ago

I stayed here for 2 nights during the week. The hotel is extremely close to my office and the shuttle service is very good. There are a lot of nearby restaurants but you will need to drive or utilize the shuttle service. I was greeted with a bottle of water and a warm cookie which was very good and appreciated...

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2Thank yyz14209
Matthew K, General Manager at DoubleTree by Hilton Hotel Chicago - Schaumburg, responded to this review

Hi yyz14209, Thanks for selecting our hotel for your business trip! We truly appreciate your business and we are thrilled you found our location convenient. And thanks for the feedback about the heating in your room. We continue to make capital investments in the building and your comments help give us direction. Thanks again for staying with us, Matthew

Wisconsin
Reviewed 18 January 2017 via mobile

The decor is modern, but the walls are very thin and the rooms were adequate but small. The hotel was clean. The room was still pretty bright at night and noise from the hallway and other rooms really carried. Pack a sleeping mask and earplugs to ensure you sleep well, and then wake to enjoy the breakfast which includes made...

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Helpful?
Thank CRaeRoc
Matthew K, General Manager at DoubleTree by Hilton Hotel Chicago - Schaumburg, responded to this review

Dear CraeRoc, Thank you for staying with us and thank you for taking the time to complete a review on TripAdvisor. We truly appreciate your feedback, since many of our recent updates revolved around comments we had received over the past 3 years. Please reach out to me directly so that we may discuss your most recent stay. Sincerely, Matthew

Reviewed 16 January 2017

I had an excellent stay and it was well worth the cost. The staff was friendly and courteous and the rooms were clean and fabulous. I asked about nearby restaurant locations and the staff was able to provide me with a list with several options.

Review collected in partnership with DoubleTree by Hilton
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Thank C4433XMandreao
Matthew K, General Manager at DoubleTree by Hilton Hotel Chicago - Schaumburg, responded to this review

Hello C4433XMandreao, Thank you for taking to time to write such a terrific TripAdvisor review for our hotel. We really do appreciate your business and hope you continue to use our hotel everytime you visit Chicago. Yours in hospitality, Matthew

Cincinnati, United States
Reviewed 16 January 2017

Excellent hotel - close to everything, next to highway, easy to get on and off. The shopping and stores right down the street. Very Restaurants right around the corner. Great price and people are all so nice - highly recommend stay!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 28neilo
Matthew K, General Manager at DoubleTree by Hilton Hotel Chicago - Schaumburg, responded to this review

Dear 28neilo, Wow, these are wonderful words, thank you so much! We are thrilled you found our location to be convenient and our team to be easy to work with. Looking forward to your next visit! All the best, Matthew

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Doubletree Hotel Chicago/Schaumburg is located on National Parkway and is close to numerous office buildings such as Zurich, Motorola, and IBM. Our hotel in Schaumburg is a short drive to numerous restaurants and is within walking distance of the Woodfield Mall. It is located just 25 minutes northwest of O'Hare International Airport and 30 miles from downtown Chicago. This hotel provides in room complimentary WiFi, cordless phones and voice mail. Complimentary 24-hr Business Center. Hotel Guests can take advantage of our complimentary shuttle service within a 5 mile radius. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Chicago - Schaumburg

Address: 800 National Parkway, Schaumburg, IL 60173 (Formerly Wyndham Garden Hotel)
Region: United States > Illinois > Schaumburg
Price Range: ₹ 6,100 - ₹ 10,993 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Chicago - Schaumburg 3.5*
Number of rooms: 188
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Hilton Hotels Direct so you can book your DoubleTree by Hilton Hotel Chicago - Schaumburg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Hotel Chicago Schaumburg
Doubletree Schaumburg
Schaumburg Doubletree
Hotel Style:
#7 Romantic Hotel in Schaumburg
#12 Family Hotel in Schaumburg
#14 Business Hotel in Schaumburg
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Chicago - Schaumburg staff and other travellers.
3 questions
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Wicklow, Ireland
over a year ago
over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel Chicago - Schaumburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get room on front side, to avoid dumpster view and noise.”
 of 5 bubbles J3117TLkenm, 5 Jun 2016 | Read review
“fairly quiet on all sides.”
 of 5 bubbles JBretteD, 13 Apr 2016 | Read review
“4th floor was very quiet”
 of 5 bubbles suzanneo251, 16 Nov 2015 | Read review
“Be prepared for an awesome breakfast!”
 of 5 bubbles 953traver, 10 Sep 2015 | Read review
“Hilton Honors floor is a nice amenity”
 of 5 bubbles L8641DNchrish, 1 Sep 2015 | Read review
5 of 5