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All reviews cinnamon rolls front desk yogurt sausage breakfast room breakfast was included king room hotel is located comfy bed comfortable stay average hotel stayed one night hotel shuttle business stay chicago area woodfield mall staff was friendly
Due to our house loosing power in the snow/ice storm of 11/25/2018 in Hoffman Estates, we stayed here for two nights. It was originally scheduled for one night but since the repair times kept changing, we were able to extend very easily when we checked...More
We stayed one night at this hotel. On checking in, I did the usual initial here and sign here for a rate of $117 plus taxes.
Gave my credit card and saw the charge was $163 per night. I immediately pulled my card and told...More
Date of stay: October 2018
Response from IHGService, Guest Relations Manager at Holiday Inn Express Chicago - SchaumburgResponded 7 November 2018
Hi Fred K,
Thank you for taking the time in posting a review about our property on TripAdvisor. I understand your concern regarding the security deposit. We'd like to discuss your concerns further, we've sent you a private message.
We appreciate you as our guest...More
After driving from 9 hours from New York, we were excited at the prospect of taking a dip in the pool. When we were at the desk checking in, I mentioned that to the clerk to at least garner a smile from her who didn't...More
Date of stay: August 2018
Thank Maria Z
Response from IHGService, Guest Relations Manager at Holiday Inn Express Chicago - SchaumburgResponded 20 September 2018
Hello Maria Z,
Thanks for choosing Holiday Inn Express Chicago Schaumburg and leaving your honest feedback.
I am sorry to read that your stay was not exceptional because of some issues, particularly with the level of service received from our check in staff and because...More
I have been coming to this location for years but finally had enough. as a advent business traveler I try yo find locations that have a variety of amenities and I look for a good bargain my last visit was my last their pool hasn't...More
Date of stay: August 2018
Thank Terry M
Response from IHGService, Guest Relations Manager at Holiday Inn Express Chicago - SchaumburgResponded 11 September 2018
Hi Terry M,
Thank you for your candid review and for staying with us. We are glad to hear you are a regular visitor at our hotel. Our goal is to ensure that each guest stay is an excellent one and I'm sorry to learn...More
We stayed here to celebrate our anniversary. The desk clerk was very nice and competent. After settling into our room we decided to go down to pool. We found it was closed due to a leak. Since we had picked this hotel because of an...More
Stay Smart at our award winning and newly renovated Holiday Inn Express Chicago-Schaumburg Hotel. The only Holiday Inn Express in Schaumburg, our hotel is conveniently located within miles from O Hare …MoreInternational Airport and Downtown Chicago. Additionally, the hotel is within miles from many local attractions and businesses such as Woodfield Mall, Motorola, Sears Holdings, Medieval Times Dinner and Tournament, Allstate Arena, Sears Center, and more! Our luxuriously decorated room features triple sheeted beds, new Simmons luxury mattresses, expanded cable television with HBO movies, as well as microwaves and refrigerators discretely stored in imported granite vanities. Relax with our Simply Smart guest bathroom amenities featuring fluffy towels, our exclusive Simply Smart Showerhead by Kohler, with its unique compensating flow regulator, which delivers strong and steady water pressure every time. Experience up to 25% more elbow room thanks to the brushed chrome curved rod with our waffle-weave fabric curtain that s always fresh, never clingy. Finally, awaken to our Holiday Inn Express Smart Start Breakfast which includes healthy items such as whole fruits, cereals yogurts, biscuits and gravy, and hot items such as pancakes,omelets, sausage and bacon. Also available to you is free 24-hour business center, 24-hour fitness center, outdoor swimming pool, & Snuggery Restaurant conveniently located next door and a 24-hour 7-Eleven convenience store with an ATM. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.