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Hyatt House Chicago/Schaumburg

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Traveller (93)
Room & Suite (82)
Dining (13)
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Overview
  • Excellent51%
  • Very good28%
  • Average11%
  • Poor6%
  • Terrible4%
Travellers talk about
“woodfield mall”(45 reviews)
“omelette bar”(5 reviews)
“full kitchen”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
3 Star Hotel
All hotel details
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (573)
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561 results
Traveller rating
272
159
66
38
26
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LanguageEnglish
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272
159
66
38
26
Show reviews that mention
All reviewswoodfield mallomelette barfull kitchensocial hourbedroom suitebasketball courtstove topmade to order omeletsshuttle servicefrench toasthot tubkitchen areaweber grilllong stayhotel breakfastfree breakfastrestaurants and shopping
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1 - 5 of 561 reviews
Reviewed 6 days ago

They deserve zero stars. This hotel is no HYATT I have ever experienced! Hotel relatives live in the hotel. This hotel is under construction but we normally are offered service. The hotel does not care about each guest. They will never see our group members...More

Review collected in partnership with Hyatt Hotels
Thank jwhittimore
Response from Albana B, General Manager at Hyatt House Chicago/SchaumburgResponded 5 days ago

Hello, I just wanted to take a couple minutes of your time and really apologize for your experience during the stay with us.Please accept our sincere apologies from all of us! We hope that you will give us another chance to better serve you in...More

Reviewed 1 week ago

Our kids were asking what the smell was from the marijuana smell that filled our floor, the hotel is in the middle of remodeling and I have stayed at other hotels where is is happening and it is keep clean and tidy however this was...More

Review collected in partnership with Hyatt Hotels
Thank Ashley D
Response from Albana B, Manager at Hyatt House Chicago/SchaumburgResponded 1 week ago

Hello, I just wanted to take a couple minutes of your time and rally apologize for the issues you experienced during the stay with us. We are renovating the lobby and I truly appreciate your patience. Please accept our sincere apologies from all of us...More

Reviewed 10 March 2018 via mobile

I have stayed here a few times in the past years ago. I use to love the hotel but this time I was very disappointed. The bathroom is outdated, and I cleaned the floor on arrival to remove tiny hairs. The couch foot rest is...More

Thank Lyanna F
Response from Albana B, General Manager at Hyatt House Chicago/SchaumburgResponded 14 March 2018

Hello, I just wanted to take a couple minutes of your time and really apologize for your issues. Please accept our sincere apologies from all of us. I will definitely pass those comments to our team making sure to correct every single one of them....More

Reviewed 1 March 2018

I was pretty disappointed with this Hyatt House. I have stayed at and always enjoyed Hyatt Places. I assumed this property would be a level up but that was not the case. I'm assuming Hyatt purchased another hotel and took over management of this property....More

Thank J2theLO
Response from Albana B, General Manager at Hyatt House Chicago/SchaumburgResponded 8 March 2018

Hello, Just wanted to take a couple minutes of your time and really apologize for the inconveniences that you experienced with us. The renovation will be ending soon and we hope that you will give us another opportunity to better serve you. I am glad...More

Reviewed 11 February 2018

Erica was so pleasant and curious during my stay I must mention my obsession with pillows I love pillows and she made sure I had plenty during my stay the room was very clean and I was glad that I stayed at this hotel when...More

Thank Sara S
Response from Albana B, General Manager at Hyatt House Chicago/SchaumburgResponded 18 February 2018

Hello, Thank you very much for your wonderful comments!! I will defiantly make sure to pass those kind words to our staff. Please if you if you will need anything feel free to reach us out at any time and we will be more than...More

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Best Value Properties in Schaumburg, IL
See all 29 hotels in SchaumburgSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Self-Serve Laundry
Shuttle Bus Service
Room Service
Multilingual Staff
Babysitting
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 104 - US$ 180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Schaumburg
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms
Details
Price range
US$ 104 - US$ 180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Schaumburg
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms
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Traveller (93)
Room & Suite (82)
Dining (13)
Pool & Beach (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Sonia S
24 March 2017|
AnswerShow all 3 answers
Response from mree48 | Reviewed this property |
When we stayed, we took the shuttle or a taxi (~$12) to Medina Station and caught the train. It is about 50 mins to Union Station. Kids ride the train for free ($10-ish for an adult) and it runs hourly during non peak times... More
0
Votes
Janis L
17 March 2017|
Answer
Response from Ron J | Property representative |
Janis L, While we do have several handicap accessible rooms within our hotel, unfortunately we would not have any rooms with the standard bed frame. Please let me know if I can be of any further assistance.
0
Votes
scronk0413
19 August 2016|
AnswerShow all 4 answers
Response from Ryan G | Property representative |
Domna C is correct! Please see details below and do not hesitate to contact us at 847.706.9007 with any further questions: $75.00 – Guests staying 1-6 nights $175.00 – Guests staying 7-30+ nights •Limit of two (2) pets... More
1
Vote
Room Tips
"Go to Egg Harbor nearby breakfast place for lunch! (Not about the room - but a tip)"
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"The room was nice and clean, but the hotel somehow gave off a run down vibe???"
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"All rooms are the same but the pet friendly comes with a huge charge so be warned there is a weight..."
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"low floors I was told have bathtubs and high floors have stand in showers"
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