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Hyatt House Chicago/Schaumburg

Traveller (99)
Room & Suite (98)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Located just 30 miles west of Chicago, our hotel in Hoffman Estates offers everything you need to escape the hustle and bustle of the busy city, yet all of the conveniences you need to feel right at home. Wake up to Starbucks® coffee and unwind at the Coffee to Cocktails bar. Easily explore the area with our complimentary shuttle service, taking you to area restaurants, shopping, businesses and attractions located within a 5-mile radius. You’ve come too far to settle now…welcome home. What You’ll Love: Pet-friendly rooms: Relax in 126 guestrooms furnished with our plush Hyatt Grand Beds®, swiveling 42” flat screen TV, and a Cozy Corner Sleeper Sofa. Prime location: Situated just off of I-90 offering easy access to O’Hare Airport, Sears Centre Arena, Sutton Creek Crossing, and Elgin Sports Complex. 24/7 dining: Start your day with free breakfast, then enjoy freshly prepared favorites on your time Meeting & events: Host an event in 1.035 sq. ft. of flexible space ideal for corporate
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Property amenities
Pool
Free parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Room service
Babysitting
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Family
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
653Reviews
218Photos
5Q+A
47Room tips
Traveller rating
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Popular mentions
Peeling wallpaper, cracked floors, beds not very comfortable, loud heaters, buses in parking lot which were also loud at night. Good service and breakfast. Kids liked pool. A shame that the hotel conditions were not kept up.
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Review collected in partnership with Hyatt Hotels
The lobby is nice, bar and breakfast buffet were good, food selection is not bad but the rooms are old and need updating, specially the bathrooms, they were clean but worn down with rust and calcification on the fixtures, tub handle didn't work properly and the shower curtain
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Review collected in partnership with Hyatt Hotels
Overall place was clean and friendly staff. Nice amenities of the pool, hot tub and especially the sauna on a cold and windy Feb stay. Breakfast was the typical hot breakfast of eggs, sausage and french toast with other continental items but the bonus of made to omelet was a
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Review collected in partnership with Hyatt Hotels
Response from Hanan_N2019, General Manager at Hyatt House Chicago/Schaumburg
Responded 2 weeks ago
Dear Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I am happy to hear that you enjoyed our hotel amenities. And thank you for your kind comment about our staff. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Have a wonderful afternoon.
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Hotel was Ok, nothing special. the a/c was close to the bed so I could not ran it through the night. bath was cold and not really inviting to take a shower. furnitures were not nice and the bed was squeking. breakfast was just normal, nothing special. staff was nice and helpful.
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Response from Hanan_N2019, General Manager at Hyatt House Chicago/Schaumburg
Responded 3 weeks ago
Dear Guest, Thank you for your candid feedback and Thank you for your kind comment about our staff. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our maintenance staff. We do hope you give us another chance as we will definitely improve our services. Have a great afternoon
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I stayed with my son and granddaughter. The hotel itself was super nice. The pool area was hosting another guests birthday party which was full of kids. The drive back and forth to downtown Chicago was about 45 minutes.
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Response from Hanan_N2019, General Manager at Hyatt House Chicago/Schaumburg
Responded 3 weeks ago
Dear Kim, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Have a wonderful afternoon.
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Photo provided by managementHyatt House Chicago/Schaumburg
Studio Suite
They'll shop for you! Here's the grocery order card.
Dirty floor
Full kitchen
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12345620
HI, what is the best way to get downtown from your hotel using public transit?
When we stayed, we took the shuttle or a taxi (~$12) to Medina Station and caught the train. It is about 50 mins to Union Station. Kids ride the train for free ($10-ish for an adult) and it runs hourly during non peak times, every 2 hours on a Sunday, maybe. I downloaded one of the Taxi service apps so that on the way back, I could call a taxi (303 taxi, I think) and have it waiting for us at the station. For transit in general we also found the Moovit app useful. Not sure if this is the best way but it worked for us.
0 votes
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Janis L, While we do have several handicap accessible rooms within our hotel, unfortunately we would not have any rooms with the standard bed frame. Please let me know if I can be of any further assistance.
0 votes
Says "pet friendly". What is the fee?
Domna C is correct! Please see details below and do not hesitate to contact us at 847.706.9007 with any further questions: $75.00 – Guests staying 1-6 nights $175.00 – Guests staying 7-30+ nights •Limit of two (2) pets per room & maximum weight of 50 lbs. per pet, 75 lbs. total. •All pets must be housebroken •We reserve the right to refuse pets that do not meet customary standards for household pets, based on species, odor, or aggressiveness. •Your pet must be confined in a carrier if left unattended during the housekeeping service of your room, or you can make arrangements to be present when your suite is being serviced. •It is mandatory requirement that all guest rooms with pets are serviced by our housekeeper at a minimum of every three (3) days. •Pets are not allowed in the common areas (i.e. Guest House, Pool, etc), and we have a walking area complete with bags for excrements available on the West side of the hotel. We look forward to seeing you!
1 vote
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NO......CTA does not run that far out. There is a Metra station in Medina, about a 5-10 minute shuttle ride. The Hyatt House will shuttle you there if you schedule it before hand. That is the extent of the distance the shuttle travels.
0 votes
do you have an event room?
Thank you for contacting us regarding our meeting room. We do have 1 meeting room here at the hotel. It is 900 sq. ft and can accommodate up to 40 guests, based upon the set up of the meeting room. We do allow you to bring in your own food and beverage or we can arrange catering through our preferred vendor. If you are interested in checking the availability of the meeting room, please call the hotel direct at (847) 706-9007 and push option (2) for the sales department. We will be more than happy to assist you. Have a great day. Warmest Regards, Tania Gawel Director of Sales Hyatt House Chicago/Schaumburg
0 votes
"It was not very busy when we were there. Maybe request a room away from others if you can."
"good views from 5th floor (of other hotels)"
"Go to Egg Harbor nearby breakfast place for lunch! (Not about the room - but a tip)"
"The room was nice and clean, but the hotel somehow gave off a run down vibe???"
"All rooms are the same but the pet friendly comes with a huge charge so be warned there is a weight restriction here Noisy kids in halls"
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12345610
PRICE RANGE
US$ 90 - US$ 190 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt house chicago/schaumburg hotel schaumburgschaumburg hyatt summerfield suitesschaumburg summerfield suiteshyatt summerfield suitessummerfield suites schaumburghyatt schaumburg
LOCATION
United StatesIllinoisSchaumburg
NUMBER OF ROOMS
134
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