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Hyatt House Chicago/Schaumburg

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Hyatt House Chicago\/Schaumburg
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393 Reviews from our TripAdvisor Community

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Showing 386: English reviews
Chicago, Illinois
Reviewed yesterday NEW

Perfect location to the Woodfield Mall, surrounding stores and restaurants. I went during the Christmas season and the mall was great to walk around, etc. I had a couple occasions to speak with the front desk and they were extremely nice and helpful. A shuttle was available to go to drop off in the surrounding area (first class). Outdoor basketball...

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Helpful?
Thank brzerker71
Pittsburgh, Pennsylvania
Reviewed 1 week ago

We attended an event at the Convention Center and this was an easy commute at just a mile away. Our room was well-appointed, quiet and comfortable. Traveling with children, we really appreciate the convenience of the delicious breakfast options, as well as the in-room kitchenette. The Target is very close so we picked up some easy food options to prepare...

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Helpful?
Thank karenrb
General_Manager_HHS, General Manager at Hyatt House Chicago/Schaumburg, responded to this review

We are glad you enjoyed your stay! We find that many guests prefer our hotel when coming in to town for local conventions and events. We hope to see you again in the future!

Bourbonnais
Reviewed 1 week ago

Staff was pleasant and accommodating. Very close to shopping mall. Lots of restaurants near by to choose from. Hotel breakfast was delicious! We would highly recommend this hotel. The hotel was quiet at night even with lots of kids there visiting.

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Helpful?
Thank 823vickiew
General_Manager_HHS, General Manager at Hyatt House Chicago/Schaumburg, responded to this review

Thank you for sharing!

Port-au-Prince, Haiti
Reviewed 1 week ago via mobile

We normally love the Hyatt House hotels because of the spacious suites with that huge sectional sofa and ottoman, also the over-the-top breakfast and evening free buffets. Sorry to say but the room we had was definitely old and used in appearance. The carpet, furniture, and drapes were all in dire need of replacement. It made the room seem drab...

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Helpful?
Thank James G
General_Manager_HHS, General Manager at Hyatt House Chicago/Schaumburg, responded to this review

Thank you for taking the time to share your experience. Please know that we are in the process of planning future renovations in addition to our lobby renovation this winter. We hope to have the opportunity to serve you again in the future!

Crown Point, Indiana
Reviewed 1 week ago

Upon arrival I was greeted with a warm smile and everyone was very helpful. I love the new touch with a welcome card with a free bottle water. The card was signed by the staff. The only downfall I requested for a late check out but I was visited 3x by housekeeper. Then I receive a phone call from front...

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Helpful?
Thank lindaoH1098PG
General_Manager_HHS, General Manager at Hyatt House Chicago/Schaumburg, responded to this review

We apologize for the disturbances and inconvenience we caused you. Please know that this concern is currently being addressed with our team. We hope to see you again in the future!

Bossier City, United States
Reviewed 1 week ago

There are good place. The room has more facility than other hotel. You can make cook on the room. Refrigerator, micro wave, stove, dish, cup, pot, opener, bush, ect. everything ready. I didn't use that things because I don't have time. also Good location. Target supermarket, Lego land, the Field Museum, etc near by hotel. Only one problem, the towels...

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Helpful?
Thank insooy2016
General_Manager_HHS, General Manager at Hyatt House Chicago/Schaumburg, responded to this review

Thank you for sharing and we apologize for the towel cleanliness issue! We look forward to seeing you in the future!

Holland, Michigan
Reviewed 1 week ago

Very friendly and nice staff. However, many employees don't speak English. Also, it is an older hotel that is in need of some improvements and the way it is managed could be improved. The wood railings, floors, some counter tops are very sticky. Wonder if it has ever been cleaned. Especially, don't touch the railings. Varnish is all worn off...

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Helpful?
Thank cheryl k
General_Manager_HHS, General Manager at Hyatt House Chicago/Schaumburg, responded to this review

Thank you for sharing Cheryl K! We appreciate your honest review and are currently addressing your concerns with our team. We plan to address some of the items you mention such as railings and carpeting this winter as part of our lobby renovations. We hope to see you again soon!

Villa Park, Illinois
Reviewed 2 weeks ago

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Thank keith r
General_Manager_HHS, General Manager at Hyatt House Chicago/Schaumburg, responded to this review

Reviewed 2 weeks ago

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Helpful?
Thank 331kathleeny
General_Manager_HHS, General Manager at Hyatt House Chicago/Schaumburg, responded to this review

Fair Oaks, United States
Reviewed 3 weeks ago

I stayed at Hyatt House for a total of 8 weeks. It was my home away from home. The staff is what makes this hotel great. Anything you need they have it for you. Breakfast every morning is worth getting up for. Happy Hour during the evenings really makes the hotel seem homey

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Helpful?
Thank 886lynnmw
General_Manager_HHS, General Manager at Hyatt House Chicago/Schaumburg, responded to this review

We are glad you enjoyed your stay and look forward to serving you again in the future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
The Hyatt House Chicago/Schaumburg is a luxury extended stay property located in the heart of Schaumburg. Surrounded by shopping, restaurants, and businesses, this hotel makes your stay comfortable and rewarding. Each guest will enjoy a complimentary hot breakfast with omelette station daily, managers reception Monday -Thursday from 5:30 p.m.-7p.m., where we serve complimentary beer, wine, soft drinks and appetizers. Our hotel also offers complimentary Wifi throughout the hotel and shuttle service within a 5 mile radius of the hotel. Some of the businesses, attractions, and restaurants that our hotel shuttle will transport to are Motorola, IBM, Zurich, Pepsi, Capital One, Houghton Mifflin Harcourt, Experian, Schneider Electric, Medieval Times, Gameworks, Legoland, Level257, Woodfield Mall, The Streets of Woodfield, IKEA, Weber Grill, Granite City Brewery, PF Chang, Cheesecake Factory, Wildfire, Season 52, Shaws Crabhouse, and Moretti's. ... more   less 

Additional Information about Hyatt House Chicago/Schaumburg

Address: 1251 American Ln, Schaumburg, IL 60173-6015
Region: United States > Illinois > Schaumburg
Price Range: ₹ 6,806 - ₹ 11,094 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt House Chicago/Schaumburg 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Hyatt House Chicago/Schaumburg Hotel Schaumburg
Schaumburg Hyatt Summerfield Suites
Schaumburg Summerfield Suites
Hyatt Summerfield Suites
Summerfield Suites Schaumburg
Hyatt Schaumburg
Hotel Style:
#8 Business Hotel in Schaumburg
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt House Chicago/Schaumburg staff and other travellers.
3 questions
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Punta de Mita, Mexico
3 months ago
Solon, Iowa
Plainfield, Illinois
over a year ago

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Questions? Get answers from Hyatt House Chicago/Schaumburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner room gives a little more space.”
 of 5 bubbles brzerker71, 5 Dec 2016 | Read review
“Would not stay at this hotel again. Needs too many improvements and a few things that are annoying in the way it is managed.”
 of 5 bubbles cherylk452, 23 Nov 2016 | Read review
“Don't choose a room near the elevator or storage closet.”
 of 5 bubbles 698jenr, 4 Oct 2016 | Read review
“The rooms were nice and clean. The staff was excellent. ”
 of 5 bubbles 178lakeshab, 2 Sep 2016 | Read review
“Family 2 bed suite are great size.”
 of 5 bubbles shortlegs, 2 Sep 2016 | Read review
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