I stayed one night in Parc Broekhuizen for a weekend getaway during partial lockdown. The staff was very helpful and kind and very well understood my dietary requirements. The place is amazing where you can just explore by walking the full land and take a coffee from Bistro Lof while walking. For evening, chef of Restaurant Voltaire made amazing dishes and due to lockdown everything gracefully brought to your room. Every dish was perfect. In the morning, they offer an amazing delicious brunch. Rooms have nice decoration and don’t leave the Parc Broekhuizen without seeing art in Carriage House and amazingly decorated common rooms of the main building (Parc Broekhuizen).
We loved the location in the heart if Holland. The interior design is tasteful. But most of all the friendlyness of the staff is what impressed us the most. The foid in Loft was far from what you expect in a Brasserie. It was perfect in combination with the easy going atmosphere. We will be back for sure!
Beautiful hotel in the coutryside 20 min from Utrecht. It is situated in an old estate with a terrific Michelin star-restaurant. The food was excellend, the staff friendly, the grounds magnificent. What a sumptuous treat to stay here!
Described as a 'Culinary Destination' thanks to its Michelin star restaurant Voltaire, Parc Broekhizen is also a is majestic manor house, turned hotel, nestled among the forest in of the Utrechtse Heuvelrug. As ar architect and luxury hotel consultant for the last 30 years rarely write a personal review; being the case only when the hotel in question is either superlative or an experience to warn others about. In a few occasions have I felt so divided about a hotel I have stayed as a guest. And, this time, I feel compelled to write about it at the very moment of our stay. After several weeks of an intense work, my husband and I felt the need to escape for a long weekend to relax and be spoiled and pampered. We seriously doubted between the familiar experience at the Sofitel Grand Amstel, where we are used to having a butler who fulfils our every whim. But we decided over Parc Broekhuizen because we enjoy the restaurant here greatly and we wanted to be away from the city bustle. If relaxation and pampering was top on our list, we should have chosen better. Regrettably, Parc Broekhizen places so much emphasis in its restaurant that it forgets to even the basic notions of guest hospitality. The building itself is beautiful. No doubt about it. The decoration work, even if a bit tired now, has been wisely and tastefully executed. Achieving a good balance between maintaining the noble character of the manor and investing it in a contemporary, smart design. The poorness of the experience starts when guests are not allowed to enter through the main gates of the state, missing the imposing view of the manor growing as the distance closes. Instead, guests are forced to take a lateral gravel road that leads to a maze of coach houses and multi-purpose buildings and ends up at the basic entrance of the manor, where no porter is in await to help you unload your baggage. Furthermore, your car will not be parked and you will be forced to drag your suitcases along the same gravel road you just passed. There is not a proper lobby, neither a check-in counter. But the small desk of a wannabe Metre who is only interested in giving assistance to the restaurant guests. After an absurd check-in process, we were informed that, since we had not made a reservation in advance (apparently an email is sent to guests to inform them that if they wish to have the privilege to dine at their own hotel, they will have to reserve first. Not only we did never receive the mentioned email, but neither we are used to having to have to bother to have to correspond with a hotel in advance) and we could not have dinner. We were also informed by the young, inexperienced man at the front desk, that they did not have room service and that it would be 'very difficult' to get food delivered to a hotel, in the middle of nowhere in a Sunday evening. We were later offered the possibility to order 'a few things from the menu' but by then our enthusiasm was more than gone. Nobody offered to take our bags to our room so we had to carry them ourselves! The room: we booked the Terrace Suite. Wanting to enjoy from the expansive terrace with views to the lake and the autumnal forest. Just to discover that the terrace was in a poor maintenance state and counted only with two frankly ugly and uninviting old metal chairs. They didn't even want to hear about the possibility of having the terrace adapted to have breakfast there. This is definitely not a Terrace Suite, but a room with a large, useless terrace. The room has beautiful, high, ornated ceilings and it's pleasant enough. However, it is missing all the essentials, not only for a suite but for a 4.5-star hotel: no storage space, no place to keep suitcases or shoes, no sleepers available, no bag for laundry. No lounge area or even a comfortable seater (just two chairs). And the list goes on. The rooms have clearly not been updated for some time and the bathroom remains in the past, believing that it being merged into the suite makes it memorable instead of plainly inconvenient. The lovely Corian bathtub is placed in front of a magnificent view but happens to be so uncomfortable that five minutes in it become a long, long time. The fact that the hotel uses large bottles of nice handsoap and cream is to be applauded. However, they forget to change or replenish the bottles so we have been left without handsoap for a whole day. Despite our requests for it to be changed. There is not turn down service and the daily cleaning of the rooms leave all the be desired. The duvets were just pulled up in a shabby manner. The bathrobes were left lying in the room chairs. Towels were not changed. Amenities were not replaced. The teacups and water glasses used the night before were left in the night tables. Water rings and dust never cleared. Crumpled tissues were not removed and the trash bins not emptied. My husband had asked for flowers to wait for us in our bedroom. They were clumsily placed in a champagne bucket without water. By the time we arrived at the hotels, the poor flowers were as sad as it gets. We had to request a flower vase which took ages to arrive. Breakfast is 'a la Carte' but there is no carte! You are served your traditional and boring assortment of Dutch breakfast goodies (peanut butter, chocolate pasta, marmalade and cheese) and given the verbal choice of a dish or two. For a hotel that praises on its restaurant, the breakfast experience is severely underwhelming. But the worst is still to come. This night we arrived at 19:00 hrs with a outside temperature of 11C to find that the main door of the hotel was closed and no one was to be seen. We had to bang the door for 15 minutes and shout to get help while we froze outside and my husband urgently needed to use the toilet. I have now a sore throat and can not get warm. As it happened, there was only ONE poor, overwhelmed lady alone to take care of the entire hotel and since she was talking with some other guests, she decided to shut the main door. She felt so bad about the whole situation and did her best to remediate, so she is not really to be faulted. It is the poor management and its worse desitions who make this not only a forgettable but a deeply regrettable hotel experience. We had never encountered a situation like this in any hotel we had visited anywhere in the world.…
We just enjoyed two night in the terrace suite with our 5 year old. We knew what to expect in terms of location (and were not disapointed) but were pleasantly surprised by the degree of hospitality (very warm staff), the quality of the breakfast (great pancakes and yoghurt!) and the quality of the beds. We are used to sleeping in silence at home and are often somewhat annoyed by hotel sounds, but not at the Parc Broekhuizen: a truly silent night!
Enjoyed a wine masterclass with Harold Hamersma in Parc Broekhuizen. Fantastic place, far away from the noisy life and very stylish. This pace is beautiful and so was the wine selection as well as the very chic friandises. Will come back to enjoy more of it.
Everything about this place is just perfect. The location (away from it all but still so close by). The landscaping, the historic landhouse restored with all the details, and than styled with stunning modern furniture and chandeliers. The rooms, the staff, the Michelin-star restaurant Voltaire. The only problem is to leave: because I would have liked to stay longer. But we will definitely come back.
This was a last minute stay (booked 30 mins before arrival) At first when I drove up I wasn’t sure it was the right place, a friendly member of staff guided me to check in and then to the room. The whole place is stunning and ideal for a romantic break. I had a loft room which was a good size, had a great bed, free minibar, fast wifi and good products in the bathroom. While I didn’t try the food as I felt far to casual the menu looked great. The dining area over the lake in the evening sunshine was idyllic.
A short story about Customer Service ... After enjoying a wonderful dinner at Parc Broekhuizen a couple of months ago, when me and my friends were ready to go home, my umbrella appeared to be stolen from the hotel lobby. Not only ackward when it is raining cats and dogs, but especially annoying when you realize that you just lost a copy of a very special umbrella from the Museum of Modern Arts in New York. Thus a very pleasant evening of wining and dining ended rather disappointingly. Justin Ultee, the General Manager of the hotel (of course) apologized for the inconvenience, but I thought that this was it, and I would never see my umbrella again ... Guess what .. last Monday I got a phonecall from Justin that my new(!) MOMA-umbrella just arrived and was ready for me to pick up. The Parc Broekhuizen GM explained to me later that he was very embarrassed by the Theft situation, that he contacted the Modern Art Museum in New York and ordered me a new MOMA-umbrella. Just how cool is that! Very pleasing to discover that real Customer Service still exists! Thanks very much Justin, and CU soon for another dinner at your lovely restaurant. Kind regards, Robert V.…
We spent two amazing days in this extraordinary location. This old Mansion was recently beautifully renovated in modern style.The moment you walk in you feel at home . The rooms are very spacious with an emphasis on "design", the consequence of which is a certain lack of practical solutions: lack of space for opening a suitcase, no cupboards or drawers , the beautiful bathroom lacked proper heating, But all that couldn't spoil the pampered feeling of the Hotel. As one of the main attractions of the hotel is the gourmet restaurant, people probably come without much luggage. For people coming from abroad this has to be taken into account. The restaurant specializes also in vegetarian and vegan gourmet food and they succeed in making the meals an unforgettable experience. There are also beautiful meeting rooms for small parties all with a view of the beautiful surroundings, very suitable for weddings and other festivities . The service was perfect and very personal and you feel the friendly atmosphere between the members of the staff…