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Courtyard Chicago St. Charles

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130 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Chicago St. Charles
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Showing 128: English reviews
Ohio
Reviewed 24 August 2016

We stayed in The St. Charles Courtyard 6 nights for our son's wedding. The hotel is recently renovated and immaculate. Barb the manager is one of the best hotel manager's I have met. She was very accommodating and helpful on the phone to our guests prior to their arrival. Several people commented to us about how nice she was ....

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Helpful?
Thank jenou
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

Thank you so much for sharing your comments about your wedding weekend. We are so glad to hear you enjoyed your suite. Also very glad to hear that the front desk was extremely helpful with directions and picking up your son from the train station. St. Charles is a beautiful area with many restaurants, shopping, and activities close by. It...

Illinois
Reviewed 23 August 2016

We were there in a block of rooms reserved for a wedding. The rooms were quiet. The beds were very comfortable. The breakfast was ok. It was nice they had a bar in the lobby of the hotel, but the drinks were overpriced. Also, the hotel needs to let guests know that the Starbucks in the lobby is not part...

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Helpful?
Thank ScubaGiggi
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

Thank you for sharing your stay on Trip Advisor. We are so glad to hear that you had a wonderful time at the wedding and that the staff took such great care of you. We love having our weddings and seeing friends and family reunite for such a happy occasion. Thanks again for your review.

Delray Beach, Florida, United States
Reviewed 13 August 2016

I have stayed at this hotel every year since it opened almost seventeen years ago and it is truly my home from home. Barbara Merigold the General Manager and her staff are amazing. From Laura in sales to the front desk personnel, Estela the chef, Sylvia head of housekeeping and everyone who gives you that wonderful feeling of being home....

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Helpful?
Thank Frank W
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

Thank you so much for your kind comments about our hotel. I am so glad to hear we are able to make your stay memorable, time and time again. We love our regular guests and miss them while they are gone. Thanks for sharing your experience on Trip Advisor!

Reviewed 18 July 2016

In the past, I have stayed here about 7 times for work and each time I’ve had a nice, quiet stay. The rooms are spacious and clean, the property well-taken care of, and the staff pleasant. The last time I stayed, the staff went above and beyond for me. I came early (over the weekend) with family for a mini-vacation,...

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Helpful?
Thank JenniElaine
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

Thank you for your wonderful review on Trip Advisor. We have such a good staff and I am so proud of them. I am thrilled to hear you got the room you requested and was able to stay in that room for the duration of your stay. I am also happy to hear they were able to get you the...

Ocean City, New Jersey
Reviewed 14 July 2016

Really wonderful staff and location. I would highly recommend but the Courtyard beds are some what on the hard side - so a lot of tossing and turning. The people at the restaurant in both morning and night could not have been more accommodating.

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Helpful?
Thank jackson55555
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

So glad to hear you enjoyed your stay and that the staff gave you exceptional service. I will personally check the mattress in your room as we rarely get feedback that the mattress is too hard. I am sure this is an isolated incident that we can rectify promptly. Thank you for your feedback.

Houston, Texas
Reviewed 2 July 2016

St. Charles seems to be a busy area, all the rooms were pretty much booked everyday more than a month in advance. This hotel is basically the largest in the area, with nice, recently renovated rooms. The staff here were super friendly, especially Ashley at the front desk and Orlando, the handyman. They dropped me off and picked me up...

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Helpful?
Thank divya92
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

Thank you for sharing your comments on Trip Advisor. I am glad to hear that Ashley and Orlando took great care of you. We appreciate you staying with us and hope to see you again soon!

Joshua Tree, California
Reviewed 29 June 2016

Standard Courtyard marriot- off major road, so quiet peaceful area. rooms were standard and asked for back room. plenty of parking, and nice pool and fitness center. plenty of papers in the am. check in was smooth, and easy. since the rooms are all same and standard corporate fare, you know what you getting beforehand.

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Helpful?
Thank srimanone
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

Thank you for sharing your stay on Tripadvisor. We glad to hear the you had a great stay.

Gainesville, Florida
Reviewed 19 May 2016

The hotel is pretty much as advertised. My major disappointment was that the free internet service was very slow. On weekdays, they have USA Today in the lobby, but no newspapers on weekends. A shopping center is a few blocks away.

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Helpful?
Thank Upscale_Couple
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

Thank you for sharing your experience with Trip Advisor. We are sorry to hear that the internet was slow during your stay. I have called our internet vendor and they did a reboot to get us back up to speed. Thank you for letting us know. We appreciate the feedback, and hope you stay again with us if your travels...

Reviewed 18 May 2016

We just spent 5 days on a family reunion and this hotel is the tops. It is a Marriot and you expect them to be good. I expect the hotel to be clean, the beds comfortable and the amenities to be good. Well, everything was better then just good - it was wonderful! I had reserved 2 adjoining rooms and...

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Helpful?
Thank W2728OStoml
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

Thank you very much for all the nice comments about our hotel. You are exactly correct when you say the difference between a good hotel and a great hotel are the people. I am very proud of our staff, and am glad to hear they made your stay so enjoyable. We hope you had a wonderful time at the family...

Franklin, Tennessee
Reviewed 12 April 2016

I travel to St. Charles weekly and always stay at the Courtyard. The service is great and the staff friendly. The rooms are clean and comfortable with all the amenities for a business traveller (i.e. gym & fast wifi). My recomendation is : stay in Courtyard Marriot when you go to St. Charles!

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Helpful?
Thank davidjnewman
BMERIGOLD, General Manager at Courtyard Chicago St. Charles, responded to this review

The staff is always so grateful to see our regular guests. Thank you for taking the time to share you travels on Trip Advisor. It's so great to have you staying with us!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The Courtyard Chicago St. Charles hotel is nestled on a quiet corner, just a mile from downtown and within walking distance to shops and restaurants. Our hotel near Chicago serves a charming historic town on the Fox River, less than an hour from downtown and within easy reach of area airports. Shop nearby Charlestowne Mall or attend events at DuPage Expo Center. You'll feel right at home in a comfortable St. Charles hotel room featuring a large work area, in-room coffee and complimentary weekday newspaper. We also offer complimentary wireless Internet access throughout the hotel. Start your morning off with reasonably priced breakfast options or a Starbuck's coffee. After a day of meetings or shopping, rejuvenate in our indoor heated pool or whirlpool, or relax by the fire in our cozy lobby lounge featuring a full bar. And if you're hosting a rehearsal dinner or looking for accommodations for overnight guests, we can customize a wedding package just for you. ... more   less 

Additional Information about Courtyard Chicago St. Charles

Address: 700 Courtyard Dr, Saint Charles, IL 60174-1497
Region: United States > Illinois > Saint Charles
Price Range: ₹ 7,920 - ₹ 12,894 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago St. Charles 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Courtyard By Marriott Chicago St. Charles Hotel Saint Charles
Courtyard Saint Charles
Saint Charles Marriott
Saint Charles Courtyard
Hotel Style:
#2 Family Hotel in Saint Charles
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Chicago St. Charles staff and other travellers.
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Questions? Get answers from Courtyard Chicago St. Charles staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a balcony.”
 of 5 bubbles jenou, 23 Aug 2016 | Read review
“The room with the balcony was totally worth the cost.”
 of 5 bubbles ScubaGiggi, 23 Aug 2016 | Read review
“Back of hotel away from parking as they are quite.”
 of 5 bubbles frankw487, 12 Aug 2016 | Read review
“Enjoy the balcony rooms”
 of 5 bubbles JenniElaine, 18 Jul 2016 | Read review
“Ask for a room with a patio”
 of 5 bubbles davidjnewman, 12 Apr 2016 | Read review
5 of 5