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Quality Inn & Suites St Charles - West Chicago

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Traveller (22)
Room & Suite (23)
Dining (3)

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About

#2 of 3 motels in Saint Charles
Location
Cleanliness
Service
Value
We have just completed a lobby and breakfast room remodel. Welcome to the Quality Inn & Suites St. Charles! The moment you enter our newly renovated lobby, you are welcomed into a unique hotel with a mix of contemporary design and charming traditional ambiance complimented by personalized service and contemporary amenities.The Quality Inn & Suites St. Charles is located in the scenic Fox River Valley near many attractions such as the Kane County Fair Grounds, Fox Valley Ice Arena, Nobel Fool Theater and the Kane County Cougar s Baseball Stadium to name a few. In addition, we are approximately 2 miles west from the quaint shops, & numerous restaurants that downtown St. Charles has to offer. Business near by include, ConAgra Foods, Power Packaging, Siemens, Fermi Lab National Headquarters and Ball Horticultural. Our newly renovated St. Charles hotel features 122 guest rooms, two meeting rooms with 1,500 square feet of total meeting space, free wireless high-speed Internet access, and a seasonal outdoor pool. In addition, guest laundry & same day valet laundry services, a 24-hour business center, 24 hour fitness center and our complimentary Express Start breakfast bar served every morning 6 AM to 10 AM featuring Holiday Inn Express signature cinnamon rolls, rotating hot items & much more! Visit St. Charles, IL and Stay Smart at the Quality Inn & Suites.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Golf course
Tennis court
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Vending machine
Canoeing offsite
Business Centre with Internet Access
Meeting rooms
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
ATM on site
24-hour front desk
Express check-in / check-out
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL STYLE
Quiet
Languages Spoken
English, Spanish
Hotel links
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Location

1600 E Main St, Saint Charles, IL 60174-4726
Quality Inn & Suites St Charles - West Chicago
147Reviews4Q+A23Room tips
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Lee M wrote a review Feb 2024
1 contribution1 helpful vote
Well, this is ridiculous. In all of my years of visiting hotels, today after checking out of this hotel was the first time I’ve ever been charged a clean up fee for hair dye residue on towels that are going to be bleached anyway. I use fun colored semi permanent dye on my hair, and it bleeds after showers. It’s a thing. I am certain that I’m not the first or last person that has had hair dye residue on towels. It’s wash out dye…it bleeds for months after dyeing my hair. It always bleaches out. It’s no more hard to wash out than the makeup on my washcloth. So, I was basically charged for using the shower like a normal person. Never again will I stay at an establishment that makes petty charges like this. Foul and reprehensible.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jill G wrote a review May 2022
Chicago, Illinois21 contributions3 helpful votes
Hotel's Favourite
From the friendly, helpful front desk to the clean comfortable room, we had a great stay. Very well-kept hotel. Located on the main road, it is only one mile from the downtown area. Parking is ample and free. I would recommend this hotel to anyone staying in the Saint Charles, IL area.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sue O wrote a review Sept 2023
Fenton, Michigan27 contributions3 helpful votes
We have stayed here for Fierorama the last several years. The owner is constantly upgrading the facility and his pride of ownership shows. In our room we noticed a new shower unit, drapes and a new door lock system. This trip we arrived earlier than usual and were allowed to check in early, which was very much appreciated. Recommend highly for a quality experience.
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Date of stay: September 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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mattjladd wrote a review Apr 2023
Cookeville, Tennessee3 contributions
Stayed a week like I have for several years and this is the first place I’ve been that I felt safe. Was conveniently located in the western suburbs of Chicago. Had the amenities we needed and a nice place for breakfast. Customer service was on point. Prices are fair. We will be back.
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Date of stay: October 2022
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Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nicholas M wrote a review Nov 2022
Sherwood Park, Canada1 contribution
The staff at the hotel were friendly, and the location is very good. The hotel is close to many amenities. However, over a six day stay the hotel only cleaned our room once, and that was only after we asked them to do it. The continental breakfast is adequate. They don't mention that the hotel does not have elevators. Not an issue for use, but for mobility challenged persons this will be an issue. It took awhile for hot water to arrive at the shower, and the shower door was unbalanced so it remained open during a shower. They are working on upgrades, but the hotel has certainly seen better days. Not sure I will stay here again.
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Date of stay: October 2022
Value
Cleanliness
Service
Room Tip: Would not recommend staying here.
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Caroline H wrote a review Sept 2022
1 contribution
My boyfriend and I stayed here the night before a local marathon. I received a call the day we checked out in which a staff member told me I had stolen a “wall charger” from the room and would be charged. I asked her to describe the charger, and she could not give me a description. Thinking we might have mistakenly packed something into our bags, we looked through our luggage and found nothing. Neither of us could recall seeing such a thing (we both had brought our own chargers) and we stated as much. The staff member told me, “it’s not our screw up, it’s yours”. She repeatedly stated we had stolen it and would be charged. I don’t mind paying the extra $25, but the accusation and the way it was conveyed was a bit unsettling.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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SCWTLOVER wrote a review Jul 2022
5 contributions2 helpful votes
NEVER AGAIN will I stay at a Choice Hotels property after staying here!! I told the front desk clerk that I had a certified service animal when I checked in. Per this hotel's listing, service animals do not incur any extra charges (and it's ILLEGAL if they do). On my THIRD day there I received a call from the manager informing me that I am being charged an additional $100 because I was assigned a room that was not pet friendly. What?? I was ASSIGNED that room and was already there THREE days and then charged. This place discriminates against people with disabilities, plain and simple. I was told that even Certified support animals are NOT welcome without a $100 fee to disinfect the room. My pup does NOT shed, left no messes in the room, was quiet and no one was bothered by him. I am in the process of disputing this charge and have contacted an ADA Attorney and will be pressing charges against this owner. I had selected this hotel because of the lowest price in the area and it turned into the most expensive place in the area. I was on a budget and this man had no empathy for me as a person. Also, my room was not cleaned once while I was there, the people in the room next to me were smoking pot and the smell seeped into the hallway and apparently that was allowed. I will NEVER STAY in a Choice Hotel Property ever again!!!
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jyss wrote a review Oct 2021
Saint Paul, Minnesota598 contributions123 helpful votes
I don't expect a ton from this brand but in this case it failed to meet my expectations. We had our dog but the hotel website at least app does not indicate only a select few rooms are dog friendly. We arrive and they do not have the type We booked because of this restriction. The room we got wasn't well maintained or very clean. It really needs to be remodeled. I am not sure if this was because it was a pet friendly room or if rest of hotel was same. On the plus note their was lots of grass to walk the dog.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ANN wrote a review Oct 2021
1 contribution
Stayed here for one night for an out-of-town wedding and was very impressed. The hotel is clean, modern, updated. High-speed Wi-Fi in the room worked great; easy to connect. Room was quiet and hallways, lobby very clean and well-maintained. The bed and bedding/pillows were so comfortable, I am ordering the pillows and mattress cover for MY bed at home! Staff was very friendly and helpful. Breakfast was wonderful easy to go in a bag and coffee was hot and good tasting.
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Date of stay: October 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Lisa C wrote a review Jul 2021
Boca Raton, Florida, United States4 contributions
1st the place is old and smells musty. No elevators so if your room is on the 2nd floor good luck lugging your luggage up 2 flights of stairs. There is no one to help you. No buffet. Brown bags for breakfast because they have no one to work the buffet. Hair dryer came off the wall and no one came to fix it. It’s not cheap so save your money and go elsewhere. You’ll be glad you did.
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
₹6,340 - ₹8,342 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express chicago-st. charles hotel saint charles, holiday inn saint charles, saint charles holiday inn
FORMERLY KNOWN AS
Holiday Inn Express
LOCATION
United StatesIllinoisSaint Charles
NUMBER OF ROOMS
122
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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QUALITY INN & SUITES ST CHARLES - WEST CHICAGO (Saint Charles) - Motel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Quality Inn & Suites St Charles - West Chicago
Which popular attractions are close to Quality Inn & Suites St Charles - West Chicago?
Nearby attractions include iPanic Escape Room (0.4 km) and Trend + Relic (0.7 km).
What are some of the property amenities at Quality Inn & Suites St Charles - West Chicago?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Quality Inn & Suites St Charles - West Chicago?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Quality Inn & Suites St Charles - West Chicago?
Guests can enjoy free breakfast during their stay.
Is parking available at Quality Inn & Suites St Charles - West Chicago?
Yes, free parking is available to guests.
What are some restaurants close to Quality Inn & Suites St Charles - West Chicago?
Conveniently located restaurants include St Charles Place, Colonial Cafe, and Bosa Donuts.
Are there opportunities to exercise at Quality Inn & Suites St Charles - West Chicago?
Yes, guests have access to a pool and a fitness centre during their stay.
Are pets allowed at Quality Inn & Suites St Charles - West Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Quality Inn & Suites St Charles - West Chicago offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Quality Inn & Suites St Charles - West Chicago?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Quality Inn & Suites St Charles - West Chicago?
Many travellers enjoy visiting Fabyan Villa Museum & Japanese Garden (6.0 km), St. Charles History Museum and The Curious Fox Gift (1.7 km), and Pioneer Sholes Historic Site (4.7 km).