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    Best Western Inn of St. Charles

    1635 East Main Street, Saint Charles, IL 60174-2372
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    1/10/2017 2/10/2017
    US$ 114
    US$ 100
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    US$ 114
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    Traveller (1)
    Room & Suite (11)
    Pool & Beach (3)
    Quality Inn & Suites
    116 reviews
    #8 of 11 hotels in Saint Charles
     
    Hampton Inn & Suites Chicago-Saint Charles
    429 reviews
    #2 of 11 hotels in Saint Charles
     
    Holiday Inn Hotel and Suites Chicago Northwest
    211 reviews
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    Hilton Garden Inn St. Charles
    486 reviews
    #3 of 11 hotels in Saint Charles
     
    Overview
    • Excellent53%
    • Very good27%
    • Average10%
    • Poor5%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Fitness centre
    Multilingual Staff
    Facilities for Disabled Guests
    Business Centre
    Laundry Service
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Inn of St. Charles
    Special Offer: BOOK DIRECT AND SAVE
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    Quality Inn & Suites
    116 reviews
    #8 of 11 hotels in Saint Charles
     
    Hampton Inn & Suites Chicago-Saint Charles
    429 reviews
    #2 of 11 hotels in Saint Charles
     
    Holiday Inn Hotel and Suites Chicago Northwest
    211 reviews
    #2 of 8 hotels in Elgin
     
    Hilton Garden Inn St. Charles
    486 reviews
    #3 of 11 hotels in Saint Charles
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Reviews (375)
    There are newer reviews for Best Western Inn of St. Charles
    See the most recent reviews
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    81 - 85 of 369 reviews

    Reviewed 22 March 2016 via mobile

    Great rooms, clean, excellent breakfast, excellent customer service. We had a large party stay there this past weekend for a family event. When we are back in town will most definitely stay there. The only negative thing would be the loud conversations by the cleaning...More

    Thank Karen C
    Response from Arpit P, Manager at Best Western Inn of St. CharlesResponded 24 March 2016

    Dear Karen C. Thank you very much for your feedback. Your review is a highlight of what we want all our guest to mention in reviews. Our clean guest rooms, excellent breakfast, but most important, our customer service (staff) was excellent. We are extremely happy...More

    Reviewed 12 March 2016 via mobile

    We had such a great experience at the Best Western Inn of St. Charles! After booking this trip on Expedia and accidentally requesting a smoking room, we got to the hotel and Mr. Patel was able to upgrade us to a non-smoking whirlpool room at...More

    Thank hcrowen
    Response from Arpit P, Manager at Best Western Inn of St. CharlesResponded 21 March 2016

    hcrowen Thank you for taking the time to write such a thoughtful and kind review. Comments such as yours mean so much to our team. I cannot tell you how much we appreciate the positive comments regarding how easy our location is to find. I...More

    Reviewed 26 February 2016

    We have used this Best Western Hotel many times over the past 12 years. We have always been satisfied. We were pleasantly surprised with our last stay that there had been some redecorating to the rooms, and upgrades to the breakfast. The hot offerings for...More

    Thank Paula1964_13
    Response from Arpit P, Manager at Best Western Inn of St. CharlesResponded 21 March 2016

    Paula1964_13 Thank you for writing about your stay with us here at the Best Western – St. Charles. We were thrilled to read that our staff is helpful and receive such a great compliment regarding the cleanliness and maintenance of the hotel. It is always...More

    Reviewed 15 February 2016

    Older motel in need of renovation. We saw a dozen or so ants in bathroom. Staff was friendly. Motel was in convenient location. Not up to the same quality as other Best Westerns that I have stayed with.More

    Review collected in partnership with Best Western
    1  Thank Dale H
    Response from Arpit P, Manager at Best Western Inn of St. CharlesResponded 17 February 2016

    Dale H. Thank you for your review on Trip Advisor. I appreciate you taking the time to let us know about your experience. I apologize for the ants in your guest room. I have looked into this matter and corrective measures are taking place. We...More

    Reviewed 10 February 2016

    Came here for a night out in Geneva. Got an exterior room. Was somewhat musty smelling. I found one of those old "cone" shaped air fresheners hidden in the closet in an attempt to cover it up. Aside from that the rooms were properly cleaned....More

    Thank Chris B
    Response from Arpit P, Manager at Best Western Inn of St. CharlesResponded 11 February 2016

    Chris B First, I would like to thank you for staying at our hotel. Thank you so much for bringing these issues to our attention so we may address them, I also would like to sincerely apologize for the inconvenience we might have caused you...More

    Quality Inn & Suites
    116 reviews
    #8 of 11 hotels in Saint Charles
     
    Hampton Inn & Suites Chicago-Saint Charles
    429 reviews
    #2 of 11 hotels in Saint Charles
     
    Holiday Inn Hotel and Suites Chicago Northwest
    211 reviews
    #2 of 8 hotels in Elgin
     
    Hilton Garden Inn St. Charles
    486 reviews
    #3 of 11 hotels in Saint Charles
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$ 88 - US$ 155 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Romantic Hotel in Saint Charles
    • #3 Business Hotel in Saint Charles
    • #5 Family Hotel in Saint Charles
    • Room types
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 52
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Best Western, Expedia, Hotels.com, Travelocity, Priceline, Cancelon, TripOnline SA, Hotwire, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Best Western Inn of St. Charles reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Saint Charles
    • Also Known As
    • Best Western Saint Charles ,
    • Saint Charles Best Western
    Add Photo Photos
    Traveller (1)
    Room & Suite (11)
    Pool & Beach (3)
    Dining (1)
    Hotel & Grounds (9)
    Bathroom (4)
    Business Centre & Event Rooms (2)
    Nearby
    Quality Inn & Suites
    116 reviews
    .16 km away
     
    Hampton Inn & Suites Chicago-Saint Charles
    429 reviews
    1.33 km away
     
    Holiday Inn Hotel and Suites Chicago Northwest
    211 reviews
    17.21 km away
     
    Hilton Garden Inn St. Charles
    486 reviews
    3.13 km away
     
    Nearby Restaurants
    St Charles Place
    222 reviews
    .86 km away
    Colonial Cafe
    162 reviews
    .05 km away
    Bosa Donuts
    17 reviews
    .76 km away
    Liu Brothers Asain Bistro
    55 reviews
    .12 km away
    Nearby Attractions
    Arcada Theatre
    190 reviews
    1.78 km away
    Downtown St. Charles
    75 reviews
    1.83 km away
    Pottawatomie Park
    35 reviews
    1.92 km away
    Penrose Brewing Company
    38 reviews
    3.16 km away
    Ask a question
    Questions & Answers
    bri1080
    27 March 2017|
    Answer
    Response from Kathleen B | Reviewed this property |
    Both...? They have one building that has doors directly from outside, and another building tgat has rooms with inside hall access!
    0
    Votes
    Victoria H
    9 July 2016|
    AnswerShow all 2 answers
    Response from David E | Reviewed this property |
    I saw pets there so possibly pet friendly
    0
    Votes
    LoveBeaches1017
    5 May 2016|
    AnswerShow all 5 answers
    Response from dschick | Reviewed this property |
    It really depends which part of the hotel you stay in. The neighborhood is perfectly safe. It's right next to a nice family restaurant and ice cream place. But one end of the hotel is an old-school not so great motel and... More
    2
    Votes
    Room Tips
    "Request any special needs you might have."
    Read review
    "Great location for doing business in St. Charles."
    Read review
    "Rooms detached from main building are very quiet and ground floor located. Great for people with lots of..."
    Read review
    "All the rooms have been remodeled so there all good"
    Read review
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