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Best Western Inn of St. Charles

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Traveller (9)
Room & Suite (36)
Pool & Beach (3)

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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

#1 of 3 motels in Saint Charles
Location
Cleanliness
Service
Value
Located in Saint Charles,IL, the Best Western Inn Of St. Charles is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Pool / beach towels
Outdoor pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Vending machine
Photo copier / fax In business centre
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Cable / satellite TV
Whirlpool bathtub
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Green
Centrally Located
Languages Spoken
English
Hotel links
Special Offer:Stay 2 Nights and Get a Free Night

Location

1635 E Main St, Saint Charles, IL 60174
Best Western Inn of St. Charles
482Reviews5Q+A62Room tips
Traveller rating
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cmama wrote a review Dec 2023
Ogden, Iowa262 contributions111 helpful votes
This is an older hotel in which all of the rooms are external rooms. It is 2 floors and there is no elevator in the building. The rooms were very clean, but our bed was less than stellar, there was a huge divot right in the middle which made getting comfortable impossible. We usually check when we check in, but we checked in and left right away and did not get back until very late, so we did not report this to the front desk, we just dealt with it. The food selection at breakfast was very nice and we enjoyed it. There is a family restaurant right across the parking lot which is open for breakfast, lunch, and dinner if needed. The hotel was easy to locate and the check in process was easy.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Best Western Inn of St. Charles
Responded 12 Dec 2023
Hi cmama, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We take pride in our location, and our breakfast as well, though your impression of our hotel is in need of a fresh update. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We are also forever working to improve upon the guest experience and I hope you will remember our attributes and return to see how we have improved to impress you even more.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Brian F wrote a review Mar 2023
Chicago, Illinois7 contributions
Hotel's Favourite
The Best Western hotel in St Charles is a great option to stay at when seeing a show at the Arcada Theatre. Reasonably priced, friendly staff. Clean and comfortable rooms. We stay here every time we have tickets to see a show at the Arcada. Only a $6.00 Uber ride.
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Review collected in partnership with Best Western
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Best Western Inn of St. Charles
Responded 28 Mar 2023
Hi Brian F, Thank you for your kind words! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience as a good value for your money. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Scott B wrote a review Oct 2023
1 contribution
Dated, beat up & scruffy. Even had 3 leftover dinners awaiting us in mini fridge that were missed. Check in took over 20 minutes due to some unforseen front desk issues, only 1 person in que and apparently his room was double booked and staff (1 guy) had to walk over and visually inspect.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Best Western Inn of St. Charles
Responded 3 Oct 2023
Hi F2153VRscottb, Thank you for sharing your experience, and I apologize that you had a long wait at the desk. Guest comfort and convenience are our top priorities, and I am sorry again that we failed to do this during your most recent stay. We are always looking for ways to improve the guest experience and your input helps us do that. I hope you will return to see how we continue to grow and evolve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mark H wrote a review Sept 2023
1 contribution
Was a little hard to sleep due to being so close to the road but that's life. Rooms were very clean and and comfortable and staff was friendly. Breakfast was a little underwhelming in my opinion, but there's a café right next door that's easily accessible from the hotel. Hard to get out if you need to go somewhere, but I just ordered an Uber to make my life much more simple.
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Review collected in partnership with Best Western
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Best Western Inn of St. Charles
Responded 3 Sept 2023
Hi 2022mhenry, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am sorry to hear that you did not thoroughly enjoy the breakfast, but we're very pleased to hear your positive feedback regarding our hospitality and cleanliness. We hope you will return to be more impressed during your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Corrie C wrote a review Aug 2023
1 contribution
Clean quite hotel. Jimmy at the front desk was friendly and helpful. Rooms neat,AC worked great and the property was well kept. St.Charles Illinois is lovely and this hotel is a wonderful affordable way to enjoy the town for several days.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Best Western Inn of St. Charles
Responded 25 Aug 2023
Hi corriec790, Your five-star review means a lot to us! Thank you for the fantastic review! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We will make sure we pass your kind words along to Jimmy , who we know will be delighted to read your comment. I am glad that we were able to meet your expectations of service and accommodations and we're all looking forward to your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Diane F wrote a review Jul 2023
1 contribution
The room was adequate but terribly outdated. Nothing, I mean nothing has been updated since the 80's. However, it served the purpose intended, a clean bed for the night. In addition, the staff were friendly and helpful.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Best Western Inn of St. Charles
Responded 17 Jul 2023
Hi 797dianef, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We take pride in our cleanliness, and our friendly staff as well, though your impression of our rooms is in need of a fresh update. We are also forever working to improve upon the guest experience and I hope you will remember our attributes and return to see how we have improved to impress you even more.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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John K wrote a review Jul 2023
Durant, Iowa51 contributions10 helpful votes
The hotel was clean and the bed was comfortable, which was exactly what I needed. The highlight of my stay was the person working the desk when I checked in. He was very friendly and went above and beyond helping me get checked in and into my room.
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Review collected in partnership with Best Western
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Best Western Inn of St. Charles
Responded 10 Jul 2023
Hi John K, Thank you for leaving your five-star rating of our hotel. We strive to give you a great experience, and we are pleased to learn that we were able to meet your expectations in many ways, especially since you found the hotel to be clean and comfortable. I have shared your compliments with our staff and thank you for giving me the opportunity to recognize them for a job well done! On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Compass18253157195 wrote a review Jul 2023
2 contributions
This place SMELLS! It's just a sleezy motel, rooms open directly to the outside and people are standing around smoking outside the rooms. The first room reeked like smoke, tried another room but it was the same. I was trying to contact hotles.com to get a refund and he put me a different room that smelled heavy of perfumed cleaning but it wasn't smoke. I begrudgingly agreed. The perfume wore off and could smell the stink, got a terrible headache, could hardly sleep. This place is disgusting.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Best Western Inn of St. Charles
Responded 2 Jul 2023
Hello Compass18253157195, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. I do apologize that we did not meet your expectations at our hotel. We will address all issues in our meeting and we promise that we will provide a better stay for all our valued guests. We do hope that you give us another chance to prove that we provide world-class service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sean C wrote a review Jun 2023
1 contribution
At first I thought I was going to a hotel straight out of the 70's. However one can see that the staff took the time and effort into making some place to stay. While the room layout stayed the same, you could tell that they took some time in remodeling the bathroom. I would stay there again if I needed to.
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Review collected in partnership with Best Western
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Best Western Inn of St. Charles
Responded 1 Jul 2023
Hi Sean C, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am excited to hear that we have been an important part of your travel convenience. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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georgemallet wrote a review Apr 2023
Milwaukee, Wisconsin1 contribution
Very clean accommodations. Upon check-in, I asked if there was a gym. The clerk promptly changed my room to a location adjacent to the gym. Real breakfast in the morning and good, flavorful coffee. We were in town for a hockey tournament. My well-rested 11-year-old defenseman played well!
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Date of stay: April 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Best Western Inn of St. Charles
Responded 30 Apr 2023
Hello georgemallet, I'm pleased to learn that you enjoyed your stay! Thank you for taking the time to share your experience, we're pleased to hear that our hotel was clean, our customer service was great and you enjoyed the breakfast offered at our hotel. Your genuine appreciation means a lot to us and we can't wait to give you another five star experience! Kind regards, General manager Best Western Inn of St. Charles
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹7,019 - ₹9,108 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western saint charles, saint charles best western
FORMERLY KNOWN AS
BEST WESTERN Inn of St. Charles
LOCATION
United StatesIllinoisSaint Charles
NUMBER OF ROOMS
52
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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BEST WESTERN INN OF ST. CHARLES (Saint Charles) - Motel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Best Western Inn of St. Charles
Which popular attractions are close to Best Western Inn of St. Charles?
Nearby attractions include iPanic Escape Room (0.3 km) and Trend + Relic (0.6 km).
What are some of the property amenities at Best Western Inn of St. Charles?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Inn of St. Charles?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Inn of St. Charles?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Best Western Inn of St. Charles?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Inn of St. Charles?
Conveniently located restaurants include St Charles Place, Colonial Cafe, and Bosa Donuts.
Are there opportunities to exercise at Best Western Inn of St. Charles?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Inn of St. Charles?
Yes, a clothes dryer and a washing machine are offered to guests.
Does Best Western Inn of St. Charles offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Best Western Inn of St. Charles?
Many travellers enjoy visiting Fabyan Villa Museum & Japanese Garden (5.9 km), St. Charles History Museum and The Curious Fox Gift (1.7 km), and Pioneer Sholes Historic Site (4.8 km).
Is Best Western Inn of St. Charles accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.