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Hilton Garden Inn St. Charles

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Hilton Garden Inn St. Charles
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445 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn St. Charles
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Showing 440: English reviews
New Ulm, MN
Reviewed 27 June 2016 via mobile

Would have given it a 5 but the Internet was very slow and spotty. Our room was spotless, comfortable, and huge. The pool/hot tub area was nice, clean, and inviting. The breakfast, included for Hilton Honors Gold+ or $11.95/person otherwise, was spectacular. We enjoyed the garden area and sat in Adirondack chairs under the gazebos for hours one night. There...

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Thank AlumniGuy
Reviewed 27 June 2016

Great staff, clean room, excellent service. From the first steps through the lobby to final departure, the hotel was a very pleasant part of my stay in St. Charles. Very clean facility, both lobby and room, and supported by professional and courteous staff whom aimed to please. Would definitely stay here again.

Review collected in partnership with Hilton Garden Inn
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Thank davidmE2150CM
Houston, Texas
Reviewed 26 June 2016

Great hotel just across from the country club/golf course. Was easy to find and the lobby offered a place to sit, chat and enjoy a beer with co-workers. There were several stores close by and many dining options....one within walking distance

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Thank MikenHouston713
Michelle W, Public Relations Manager at Hilton Garden Inn St. Charles, responded to this review

We appreciate you choosing us for your recent visit. Thank you for making us your hotel of choice. We hope to see you back again soon.

Chicago
Reviewed 13 June 2016

We have dreamed of our daughter's wedding day since she was born 29 years ago, and Laura and her crew at HGI provided a wedding that surpassed 29 years of dreams. Laura provided everything we needed, starting first with a wedding package that was affordable and left us wanting for nothing. Every detail was checked off our daughter's and (now)...

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Thank Bonnie P
Michelle W, Public Relations Manager at Hilton Garden Inn St. Charles, responded to this review

We are thrilled our team exceeded your expectations. Congrats on the big day, we are happy Laura made the entire event exceptional!

Lenoir City, TN
Reviewed 12 June 2016 via mobile

My family of 3 stayed here for 3 nights to trend a concert and see Chicago. The first thing I noticed about the hotel was how clean it smelled, and was. Indoor pool and hot tub, breakfast was a buffet and cost $12/person-to me that was the only downside, but we didn't partake in it so can't say if it...

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Thank mybaby71803
Michelle W, Public Relations Manager at Hilton Garden Inn St. Charles, responded to this review

We are so happy you enjoyed your visit. Thank you for choosing our property for your stay.

Wheaton, Illinois
Reviewed 11 June 2016

We made a quick trip back to Western Suburbs for business and then some family visits. As always the beds, with their adjustable firmness, gave us great sleep. The breakfasts are not complimentary and a bit expensive IMHO. But you get cooked to order eggs and or pancakes etc.

Review collected in partnership with Hilton Garden Inn
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Thank Michael P
Michelle W, Public Relations Manager at Hilton Garden Inn St. Charles, responded to this review

Thank you for your business. As all Hilton Garden Inns do offer breakfast, the brand does not offer this complimentary. If you are a Hilton Honors member and earn points, based on your level complimentary breakfast will then be included in your stay. We hope you sign up for Hilton Honors and start receiving perks quickly.

ASHLAND, United States
Reviewed 9 June 2016

The Hotel and room was very nice. The only issues were that the pillows were very hard and I didn't get much sleep because of them. The hairdryer didn't work either. I had forgotten my toothbrush from home and they were also out of complimentary toothbrushes so I had to purchase one. I'm usually very satisfied with this Hotel Chain...

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Thank Parrish L
Michelle W, Public Relations Manager at Hilton Garden Inn St. Charles, responded to this review

Thank you for your review. We will address your concerns with our team, so we ensure we have proper items and services for our guest. We take your comments very serious. Thank you for being Hilton loyal. We hope you allow us another chance to exceed your expectations.

Providence, United States
Reviewed 5 June 2016

I stayed here for a concert and it was great close to everything . Hotel was clean and staff was great . I even had a microwave and a fridge in my room which was awesome. The lobby was so inviting and they had a restaurant as well. Quiet hotel with a nice bathtub which I took a bath in...

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Thank Opening D
Michelle W, Public Relations Manager at Hilton Garden Inn St. Charles, responded to this review

We are pleased you enjoyed your stay. Thank you for choosing us for your recent visit.

San Clemente, California
Reviewed 4 June 2016 via mobile

This location follows the consistent standards of Hilton Garden Inn (HGI). Rooms are always fresh, lobby is clean, staff is friendly. I have found that the internet speed is good, and there are many tv channels to watch on a good size tv screen. Modernized, this HGI is a fine place to stay.

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Thank timshuwy
Michelle W, Public Relations Manager at Hilton Garden Inn St. Charles, responded to this review

Thank you for being Hilton loyal. Your business is much appreciated!

Portage, Indiana
Reviewed 22 May 2016

Stayed for son's wedding. Very accommodating and helpful staff Nice breakfast available for reasonable price and waitstaff was great. Very good value for the price--and was able to update to a suite for small cost. Also accommodated us for early arrival so we could coordinate the wedding party

Review collected in partnership with Hilton Garden Inn
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Thank 675margeb
Michelle W, Public Relations Manager at Hilton Garden Inn St. Charles, responded to this review

Thank you for choosing us for your son`s big day! We love hearing our team was able to meet your expectations. We hope you return and be our guest in the future.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Hilton Garden Inn St. Charles

Address: 4070 E Main St, Saint Charles, IL 60174-5202
Region: United States > Illinois > Saint Charles
Price Range: ₹ 7,643 - ₹ 14,963 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn St. Charles 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hilton Garden Inn St. Charles Hotel Saint Charles
Hilton Saint Charles
Saint Charles Hilton
Hilton Garden Inn Saint Charles
Hotel Style:
#1 Business Hotel in Saint Charles
#1 Green Hotel in Saint Charles
#4 Romantic Hotel in Saint Charles
#4 Family Hotel in Saint Charles
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn St. Charles staff and other travellers.
1 question
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Eaton Rapids, Michigan
over a year ago

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Questions? Get answers from Hilton Garden Inn St. Charles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms were clean and no issue”
jtgrassroots, 23 Dec 2016 | Read review
“make sure the room is right before you bring up your stuff (they don't always get it right)”
yogachix, 13 Nov 2016 | Read review
“Some of the first floor rooms have patios in the courtyard”
fredo248, 22 Oct 2016 | Read review
“Great staff even at 2am!”
Agk55, 12 Aug 2016 | Read review
“ask for ground floor with small garden”
srimanone, 1 Jul 2016 | Read review
5 of 5