Hilton Garden Inn St. Charles

Traveller (49)
September 2018
Room & Suite (25)
New Lobby and Restaurant
Dining (6)

View prices for your travel dates

₹14,198
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

4.5
#2 of 10 hotels in Saint Charles
4.5 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.3 of 5 bubbles
Value
The Hilton Garden Inn St. Charles hotel is nestled in the western suburbs of Chicago, Illinois in the scenic Fox River Valley. Visit historic Downtown, where you can stroll along the river, shop, grab a bite to eat and a craft beverage, or take a ride on a paddlewheel riverboat. Downtown Chicago, Illinois with all its many attractions is only an hour away. We are only five minutes from DuPage Airport and 45 minutes from O'Hare International Airport. Deluxe accommodations, friendly service, and a relaxed Illinois-style atmosphere await our guests. Certain to please the busy executive or leisure Illinois traveler are the Hilton Garden Inn St. Charles hotel's array of special amenities, including complimentary high-speed internet access, in-room hospitality center with a microwave, refrigerator and coffeemaker, large work desk, ergonomic chairs, complimentary HBO, indoor swimming pool, fitness center, and remote printing. The Hilton Garden Inn St.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Kids stay free
Children Activities (Kid / Family Friendly)
Parking
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Microwave
Flatscreen TV
Complimentary toiletries
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Family
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee

Location

4070 East Main Street, Saint Charles, IL 60174
624Reviews3Q+A54Room tips
Traveller rating
  • 353
  • 152
  • 69
  • 34
  • 16
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Detailed Reviews
Christie S wrote a review May 2023
Naperville, Illinois6 contributions
Hotel's Favourite
5.0 of 5 bubbles
For the 2nd year in a row, we hosted our annual Top Tech Event at the Hilton Garden Inn, in St. Charles, IL. Each year, before our event, we hold a meet and greet and banquet style dinner for the competitors, the judges and the special VIP guests the night before. We have 50-60 people coming and going at different times. They need easy access to the hotel from the airports and easy access to downtown St. Charles. This hotel is perfect. The hotel itself has rooms that are trendy, roomy and very clean. They've done many upgrades to the hotel, including a fitness room. They have a beautiful and comfortable entryway and lobby. They have a gorgeous courtyard as well. They staff goes above and beyond. They opened their restaurant / cafe / bar early for our meeting that began at another location prior to their regular opening time, and they kept the bar open later for guests who wanted to relax after the meeting, in the late evening. The food options for the dinner in their banquet rooms were in abundance and did not disappoint. All in all, this wouldn't have been a successful event without the help and guidance from the Director of Sales and Catering, Natalie S. and her staff. Thank you again for another amazing event.
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Date of stay: May 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HappyInHagerstown wrote a review Feb 2020
Hagerstown, Maryland223 contributions170 helpful votes
5.0 of 5 bubbles
This is a clean, spacious, accommodating property. The rooms, beds, and pillows are comfy; there's a big, inviting pool; the breakfasts are fulsome and well prepared; parking is plentiful and close to the door; instead of annoying rock music of some disconnected service, there's very quiet and subtle background music (though none would be better; TVs in the lobby are barely audible at breakfast (the way they should be), and this is well located if you're on (and hopefully can stay) on the west side of Chicago.

The only downside — the usual idiotic pizza-wedge luggage carts that hold little, require several trips to unload, and unceremoniously dump small parcels out the bottom and the sides. The idiot Hilton middle manager who mandated these contraptions has probably retired with a bonus by now, and we travelers with lots of luggage are stuck with his legacy.

Otherwise — this is a fine, well-run place.
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Date of stay: February 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: There are several first-floor rooms. Grab one.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
maryjmsampson wrote a review Jun 2021
Chicago, Illinois1 contribution
5.0 of 5 bubbles
Stayed here for a wedding in June 5th. The room was the cleanest room I have seen in years. I really appreciated the fact that they had tape over the remote ensuring it had been sanitized. Great place to stay for a night in St Charles!
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Review collected in partnership with Hilton Garden Inn
Date of stay: June 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Teri DeLee, General Manager at Hilton Garden Inn St. Charles
Responded 15 Jun 2021
Thank you Mary, we are certainly happy to learn that you enjoyed your stay and hope to see you again soon!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bubfire2005 wrote a review Aug 2022
Grayson, Kentucky1 contribution
4.0 of 5 bubbles
2nd time staying here. Had a small issue with our first room having a weird smell (cigarettes?) and was switched to another room. All staff we encountered were friendly and front desk was great about switching our rooms and getting us fresh towels when we needed them.
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Review collected in partnership with Hilton Garden Inn
Date of stay: August 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
torpdo wrote a review Aug 2020
Des Moines, Iowa557 contributions84 helpful votes
4.0 of 5 bubbles
A quiet hotel in St Charles, IL. The pool was open but not the hot tub. The room was clean and fresh. The bathtub was deep (I liked it!); however, I had trouble turning off the water so it dripped (I did notify the front desk upon my departure). The restaurant offered a limited menu for breakfast but it was very satisfying (eggs, choice of bacon or sausage, choice of fruit or potatoes and a beverage).
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Date of stay: August 2020
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Teri DeLee, General Manager at Hilton Garden Inn St. Charles
Responded 19 Aug 2020
Thank you for choosing to stay with us and for posting your feedback. We are glad you enjoyed the bathtub in your room and all the other amenities we have to offer. Also, we appreciate you letting us know about the leaking tub faucet so our maintenance team can get it fixed. We certainly hope to have the pleasure of your return visit soon!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rob K wrote a review Jan 2020
Joppa, Maryland2 contributions
3.0 of 5 bubbles
We booked a one night get away and were excited to get a corner room with a fireplace and jacuzzi tub. The fireplace would not ignite and when I called the desk for assistance, they apologized and offered a voucher for a meal instead or 5000 pts returned. We accepted the 5000 pts, but since it cost 37,000 it was not a win. We would have preferred to have someone get the fireplace working. The faucet in the tub was very slow to turn off and almost always had a drip. The Keurig cups provided only had one cup with caffeine. We were on the 2nd floor and any time a person walked above us it sounded like they were stomping.
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Date of stay: January 2020
3.0 of 5 bubblesValue
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
Room Tip: make sure the amenities offered actually work
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
430kte wrote a review Apr 2022
13 contributions
5.0 of 5 bubbles
Incredible and kind staff. Front desk Vivek, Ashleigh and the management were top notch. Housekeeping was outstanding and always smiling and friendly. A shining star was Chris. He is AWESOME!!! Super helpful even walking us to the end of the street to show us where to go, giving us food recommendations that were cost friendly, and even arranging tax service that was cheaper than uber. He was always trying to save us money. WOW. If I come back we will definitely return to this hotel and hope to see our new friend Chris again.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jerre Leahy, Other at Hilton Garden Inn St. Charles
Responded 13 Apr 2022
We could not be happier that we were able to impress you with our service, accommodations, and amenities. Thank you for your business, and we look forward to your next visit.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jeanine F wrote a review Jan 2020
Kearney, Missouri5 contributions2 helpful votes
5.0 of 5 bubbles
ennifer was so kind and caring when I needed rooms for my family to attend my father's funeral. She went above and beyond. Lori also offered to help with anything I needed. Bernie is an amazing chef and made fabulous breakfast every day! The attendants were always there clearing our plates. The housekeeping staff did a wonderful job making our room look new again each day. I will definitely be back!
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Review collected in partnership with Hilton Garden Inn
Date of stay: December 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lorenza K wrote a review Oct 2023
1 contribution
5.0 of 5 bubbles
This was an excellent stay as a Hilton member and Hilton employee, everyone was incredible attentive and friendly, great atmosphere and clean everywhere you go.
I want to mention that from check in and checking out, with “sarah” was a excellent experience and we felt very welcome, the restaurant and servers were wonderful and everyone at the front desk were very friendly and attentive all the time.
Housekeeping team was great 👍 always with a smile and very helpful… definitely we’ll be back to this location … I give them 5 stars ⭐️
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Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Koolcoolice wrote a review Feb 2023
Geneva, Illinois18 contributions6 helpful votes
4.0 of 5 bubbles
Staff was very welcoming. I arrived much earlier that the check-in time and was apprehensive that I might not get the room. The front desk staff had the room ready for me and also accommodated my request for a specific type of room. Highly recommended.
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Review collected in partnership with Hilton Garden Inn
Date of stay: February 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeff M asked a question Oct 2022
Springfield, Illinois121 contributions142 helpful votes
Do you have to pay extra for a mini-fridge?
Drew W asked a question Oct 2020
Saint Charles, Illinois12 contributions6 helpful votes
Do you allow cats? we are having our floors redone. Thanks
Answer from Teri D
Hi - thank you for reaching out, I am sorry for not getting back to you sooner. We are a pet friendly location, cats and dogs are welcome. There is a $50 non-refundable pet fee per stay. I hope this information is helpful.
gopher0005 asked a question Nov 2015
Eaton Rapids, Michigan
Is there a shuttle to Pheasant Run?
Answer from Peter E
Saint Charles, Illinois
Greetings, The Hilton Garden Inn provides pre-arranged shuttle service in a five mile radius in the St. Charles Area. Pheasant Run Resort is directly across the street from the Hilton Garden Inn, about a 4 minute walk crossing main street. Have a wonderful Holiday Season
Allen B wrote a tip Sept 2023
1 contribution
2.0 of 5 bubbles
"Call ahead FIRST, ask about things that ARE ACTUALLY working…(dining room is encased in plastic sheeting! I cannot image going into it!!"
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HappyInHagerstown wrote a tip Feb 2020
Hagerstown, Maryland223 contributions170 helpful votes
5.0 of 5 bubbles
"There are several first-floor rooms. Grab one."
Read full review
Rob K wrote a tip Jan 2020
Joppa, Maryland2 contributions
3.0 of 5 bubbles
"make sure the amenities offered actually work"
Read full review
NEDENISE wrote a tip Aug 2019
Portsmouth, Virginia220 contributions44 helpful votes
5.0 of 5 bubbles
"317 & 319 are adjoining rooms"
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4boysmomPa wrote a tip Jul 2019
Fort Washington, Pennsylvania1 contribution2 helpful votes
1.0 of 5 bubbles
"lock you valuables or have them stolen"
Read full review
Not the right property for you?
There are more places to choose from in the Saint Charles area.
PRICE RANGE
₹10,582 - ₹14,414 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn st. charles hotel saint charles, hilton saint charles, saint charles hilton, hilton garden inn saint charles
LOCATION
United StatesIllinoisSaint Charles
NUMBER OF ROOMS
120
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HILTON GARDEN INN ST. CHARLES (Saint Charles) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Hilton Garden Inn St. Charles
Which popular attractions are close to Hilton Garden Inn St. Charles?
Nearby attractions include Walmart Supercenter (0.5 km) and Art Girl (0.9 km).
What are some of the property amenities at Hilton Garden Inn St. Charles?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn St. Charles?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn St. Charles?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn St. Charles?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn St. Charles?
Conveniently located restaurants include Portillo's St. Charles, Vinothai, and Culver's.
Are there opportunities to exercise at Hilton Garden Inn St. Charles?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Garden Inn St. Charles?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Garden Inn St. Charles?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Garden Inn St. Charles offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Garden Inn St. Charles?
Many travellers enjoy visiting Fabyan Villa Museum & Japanese Garden (7.8 km), St. Charles History Museum and The Curious Fox Gift (4.8 km), and Pioneer Sholes Historic Site (7.8 km).
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