The fireplace suite was great, we were comfortable and relaxed in that ambiance. The room was clean and spacious. The warmth and glow of the fireplace gave us just what we were needing with that stay.
Due to a blizzard, I had to be closer to work to ensure I was on time...the staff was very attentive and helpful. I asked for a room close to where I'd parked so that my remote start would work the following morning...and she delivered. My room was FRIGGING YUGE!!! The SHOWER…
The facilityis clean, the service is excellent, the breakfast for gold members is excellent and the location is close to st Charles mall, movies etc. The location have a Culvers(excellent ice cream). Not bad at all.
I had a great experience at this hotel from my first call in to make a reservation until I checked out. The rooms were generous in size and very clean. The staff were knowledgeable, helpful, and pleasant. I would stay here again.
Hotel was clean. Very modern feel. Room was very nice. Service was below average. Not very friendly staff. Resturant staff was rude and not very accommodating. Front desk staff did not seem happy and was very monotoned in her service.
"Rooms at the rear are quiet though others should be as well because the hotel is somewhat off the highway."
"I found good prices through the hotel website."
"end of hall suggested, NOT on first floor."
"we did not do any overnight accommodations"
"I selected a room on the first floor (which I typically do not do) on the courtyard, with a little patio outside."