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Fairfield Inn & Suites Chicago St. Charles

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Traveller (14)
Room & Suite (23)
Dining (1)
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Overview
  • Excellent71%
  • Very good20%
  • Average5%
  • Poor2%
  • Terrible2%
Travellers talk about
“front desk”(39 reviews)
“randall road”(4 reviews)
“wedding weekend”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Fairfield Inn & Suites Chicago St. Charles
Special Offer: Member Rates
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Offers from Fairfield Inn & Suites Chicago St. Charles
Special Offer: Member Rates
Hotel packages
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Rooms
5 Jun6 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (239)
There are newer reviews for Fairfield Inn & Suites Chicago St. Charles
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Traveller rating
162
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LanguageEnglish
162
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7
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All reviewsfront deskrandall roadwedding weekendwould highly recommend this hotelworkout roomhome away from homeclean roomskane countylocation is greatpool and hot tubshort drivegreat roomking suitechicago areafresh fruithotel roomjacqui
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61 - 65 of 238 reviews
Reviewed 14 December 2016

I travel often and always stay at a Marriott as a Platinum member. I must say that Jacqui's customer service was second to none. She made me feel comfortable from the moment I walked in. I very much appreciated her friendliness and willingness to accommodate...More

Thank Dan P
Response from Scott C, Guest Relations Manager at Fairfield Inn & Suites Chicago St. CharlesResponded 15 December 2016

Dear Dan P, Thank you for the outstanding review of the Fairfield Inn. Jacqui does an absolutely wonderful job and as you said her hospitality is second to none. Everyone at the Fairfield Inn tries to make each guest stay home away from home and...More

Reviewed 14 December 2016

We were here for a dark event, but the staff here was very accomadating and warm. Especially Jacqui...she was phenomenal! From the rooms to the facilities, i.e. fitness center, pool, hot tub, lobby area...it was all A+...when we visit in the future, we will definitely...More

Thank frjones83
Response from Scott C, Public Relations Manager at Fairfield Inn & Suites Chicago St. CharlesResponded 15 December 2016

Dear frjones83, Thank you for the glowing review of our property. Jacqui as you said is absolutely phenomenal, I'm pleased to hear her hospitality was a bright spot during your trip. We look forward to seeing you again whenever your travel needs bring you to...More

Reviewed 10 December 2016

I had an enjoyable stay at the hotel. The service is outstanding! I forgot a necklace in the room and they called my house and sent it to me in GA! Thank you!! Thank you to all the personnel and especially Kim Nickels.More

Thank Lisa S
Response from Scott C, Public Relations Manager at Fairfield Inn & Suites Chicago St. CharlesResponded 14 December 2016

Dear Lisa S, Thank you for the wonderful review. Our wonderful housekeeping team noticed your necklace still placed in the room and immediately brought it to our attention. Very pleased to hear you received it and hope to see you again in the near future....More

Reviewed 9 December 2016 via mobile

Every time I stay at the Fairfield Inn in St Charles Illinois I'm greeted with smiling faces and the accommodations are beautiful. The rooms are spacious and very clean. The amenities offered at this location are superb. In the morning the continental breakfast is always...More

Thank Todwick W
Response from Scott C, Front Office Manager at Fairfield Inn & Suites Chicago St. CharlesResponded 10 December 2016

Greetings Tod Whitehill, We take great pride in servicing your needs and are delighted to hear that not only met but exceeded your expectations. As a frequent guest, your feedback will be sharded with the team to continure to inspire and motivate them to deliver...More

Reviewed 7 December 2016 via mobile

Great staff, very accommodating everything was wonderful can't wait to get away again. They were on top of everything whenever I needed it concierge desk was outstanding very helpful with recommending restaurants in the areaMore

Thank Brian D
Response from Scott C, Public Relations Manager at Fairfield Inn & Suites Chicago St. CharlesResponded 8 December 2016

Dear Brian D, Thank you for the outstanding review. I love hearing great feedback on our staff and its a pleasure to accommodate you and any travel needs that may arise during your stay at the Fairfield Inn. We look forward to seeing you again...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 111 - US$ 285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Saint Charles
#3 Family Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 111 - US$ 285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Saint Charles
#3 Family Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (14)
Room & Suite (23)
Dining (1)
Questions & Answers
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J0nigirl
18 February 2017|
Answer
Response from FairfieldStCharles | Property representative |
You must cancel by midnight the day prior to arrival.
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Votes
Room Tips
"Try a suite for extra work room."
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"Corner Suite on 2nd floor was very roomy."
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"The suites they offer at this property are roomy, bright and extremely comfortable!"
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"Ask for end room. Mine was quite quiet despite loud wedding-attendees."
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