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All reviewsfront deskrandall roadwedding weekendwould highly recommend this hotelworkout roomhome away from homeclean roomskane countylocation is greatpool and hot tubshort drivegreat roomking suitechicago areafresh fruithotel roomjacqui
I travel often and always stay at a Marriott as a Platinum member. I must say that Jacqui's customer service was second to none. She made me feel comfortable from the moment I walked in. I very much appreciated her friendliness and willingness to accommodate...More
Thank Dan P
Response from Scott C, Guest Relations Manager at Fairfield Inn & Suites Chicago St. CharlesResponded 15 December 2016
Dear Dan P,
Thank you for the outstanding review of the Fairfield Inn. Jacqui does an absolutely wonderful job and as you said her hospitality is second to none. Everyone at the Fairfield Inn tries to make each guest stay home away from home and...More
We were here for a dark event, but the staff here was very accomadating and warm. Especially Jacqui...she was phenomenal! From the rooms to the facilities, i.e. fitness center, pool, hot tub, lobby area...it was all A+...when we visit in the future, we will definitely...More
Response from Scott C, Public Relations Manager at Fairfield Inn & Suites Chicago St. CharlesResponded 15 December 2016
Thank you for the glowing review of our property. Jacqui as you said is absolutely phenomenal, I'm pleased to hear her hospitality was a bright spot during your trip. We look forward to seeing you again whenever your travel needs bring you to...More
I had an enjoyable stay at the hotel. The service is outstanding! I forgot a necklace in the room and they called my house and sent it to me in GA! Thank you!! Thank you to all the personnel and especially Kim Nickels.More
Thank Lisa S
Response from Scott C, Public Relations Manager at Fairfield Inn & Suites Chicago St. CharlesResponded 14 December 2016
Dear Lisa S,
Thank you for the wonderful review. Our wonderful housekeeping team noticed your necklace still placed in the room and immediately brought it to our attention. Very pleased to hear you received it and hope to see you again in the near future....More
Every time I stay at the Fairfield Inn in St Charles Illinois I'm greeted with smiling faces and the accommodations are beautiful.
The rooms are spacious and very clean.
The amenities offered at this location are superb.
In the morning the continental breakfast is always...More
Thank Todwick W
Response from Scott C, Front Office Manager at Fairfield Inn & Suites Chicago St. CharlesResponded 10 December 2016
Greetings Tod Whitehill,
We take great pride in servicing your needs and are delighted to hear that not only met but exceeded your expectations. As a frequent guest, your feedback will be sharded with the team to continure to inspire and motivate them to deliver...More
Great staff, very accommodating everything was wonderful can't wait to get away again. They were on top of everything whenever I needed it concierge desk was outstanding very helpful with recommending restaurants in the areaMore
Thank Brian D
Response from Scott C, Public Relations Manager at Fairfield Inn & Suites Chicago St. CharlesResponded 8 December 2016
Dear Brian D,
Thank you for the outstanding review. I love hearing great feedback on our staff and its a pleasure to accommodate you and any travel needs that may arise during your stay at the Fairfield Inn.
We look forward to seeing you again...More