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Fairfield Inn & Suites Chicago St. Charles

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Traveller (14)
Room & Suite (23)
Dining (1)
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Overview
  • Excellent71%
  • Very good20%
  • Average5%
  • Poor2%
  • Terrible2%
Travellers talk about
“front desk”(39 reviews)
“randall road”(4 reviews)
“wedding weekend”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (239)
There are newer reviews for Fairfield Inn & Suites Chicago St. Charles
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Traveller rating
162
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13
7
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LanguageEnglish
162
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All reviewsfront deskrandall roadwedding weekendwould highly recommend this hotelworkout roomhome away from homeclean roomskane countylocation is greatpool and hot tubshort drivegreat roomking suitechicago areafresh fruithotel roomjacqui
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11 - 15 of 238 reviews
Reviewed 8 November 2017

Stayed here for a couple of nights for a work trip. Close by to a couple of chain restaurants. The hotel was clean and neat, quiet and comfortable. 45 minute Uber ride from O'Hare ran around $50. Would stay here again.

Thank Rob B
Response from Scott C, Front Office Manager at Fairfield Inn & Suites Chicago St. CharlesResponded 10 November 2017

Dear Valued Guest, Thank you very much for the wonderful review, I am delighted to hear that you enjoyed your stay with us. We hope to see you again soon.

Reviewed 2 November 2017

We stayed at the Fairfield Inn & Suites in St Charles over the weekend and were very pleased with the service we received from Taylor R. She was very helpful, friendly and courteous - very pleasant to us and the other guests. She helped make...More

Thank MVana62
Response from Scott C, Guest Relations Manager at Fairfield Inn & Suites Chicago St. CharlesResponded 3 November 2017

Dear Valued Guest, Thank you very much for choosing to stay with us, we hope you had a safe trip home. We are delighted to hear you had a wonderful stay with us and that Taylor was able to provide wonderful service. I will be...More

Reviewed 2 November 2017

My son got married in August and we booked a block of rooms. My husband and I paid for 4 of those rooms. My husband checked in early that afternoon in order to give the other 3 parties their keys. When I arrived at the...More

Thank debsost
Response from Scott C, Guest Relations Manager at Fairfield Inn & Suites Chicago St. CharlesResponded 2 November 2017

Dear Valued Guest, please accept our sincere apology for the mistakes made during your stay. We never put guest into a room that isn't 100% clean and up to Marriott standards, so I do apologize that this stay was not up to standards. Your comments...More

Reviewed 7 September 2017

My husband and I stayed at this hotel while visiting our son who plays for the Kane County Cougars. The staff was very friendly, and the hotel was VERY convenient to the ballpark, shopping and restaurants.

Thank angtron93
Response from Scott C, Front Office Manager at Fairfield Inn & Suites Chicago St. CharlesResponded 8 September 2017

Thank you for the wonderful review. We hope to see you again very soon! Good luck to your son and the Kane County Cougars.

Reviewed 24 August 2017

I recently stayed at this hotel for a family reunion. I reserved a one bedroom suite with a living area. It was a corner room with lots of space. The room was clean and fully furnished with everything that I needed.

Thank lesfergie5
Response from Scott C, Front Office Manager at Fairfield Inn & Suites Chicago St. CharlesResponded 25 August 2017

Thank you so much for the wonderful review! We are delighted to hear you enjoyed your room this stay. We hope to see you again whenever your travels bring you back to St. Charles.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 108 - US$ 282 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Saint Charles
#3 Family Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 108 - US$ 282 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Saint Charles
#3 Family Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (14)
Room & Suite (23)
Dining (1)
Questions & Answers
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J0nigirl
18 February 2017|
Answer
Response from FairfieldStCharles | Property representative |
You must cancel by midnight the day prior to arrival.
0
Votes
Room Tips
"Try a suite for extra work room."
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"Corner Suite on 2nd floor was very roomy."
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"The suites they offer at this property are roomy, bright and extremely comfortable!"
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"Ask for end room. Mine was quite quiet despite loud wedding-attendees."
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