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All reviewsfront deskrandall roadwedding weekendwould highly recommend this hotelworkout roomhome away from homeclean roomskane countylocation is greatpool and hot tubshort drivegreat roomking suitechicago areafresh fruithotel roomjacqui
Stayed here for a couple of nights for a work trip. Close by to a couple of chain restaurants. The hotel was clean and neat, quiet and comfortable. 45 minute Uber ride from O'Hare ran around $50. Would stay here again.
Thank Rob B
Response from Scott C, Front Office Manager at Fairfield Inn & Suites Chicago St. CharlesResponded 10 November 2017
Dear Valued Guest,
Thank you very much for the wonderful review, I am delighted to hear that you enjoyed your stay with us. We hope to see you again soon.
We stayed at the Fairfield Inn & Suites in St Charles over the weekend and were very pleased with the service we received from Taylor R. She was very helpful, friendly and courteous - very pleasant to us and the other guests. She helped make...More
Response from Scott C, Guest Relations Manager at Fairfield Inn & Suites Chicago St. CharlesResponded 3 November 2017
Dear Valued Guest,
Thank you very much for choosing to stay with us, we hope you had a safe trip home. We are delighted to hear you had a wonderful stay with us and that Taylor was able to provide wonderful service. I will be...More
My son got married in August and we booked a block of rooms. My husband and I paid for 4 of those rooms. My husband checked in early that afternoon in order to give the other 3 parties their keys. When I arrived at the...More
Response from Scott C, Guest Relations Manager at Fairfield Inn & Suites Chicago St. CharlesResponded 2 November 2017
Dear Valued Guest, please accept our sincere apology for the mistakes made during your stay. We never put guest into a room that isn't 100% clean and up to Marriott standards, so I do apologize that this stay was not up to standards. Your comments...More
My husband and I stayed at this hotel while visiting our son who plays for the Kane County Cougars. The staff was very friendly, and the hotel was VERY convenient to the ballpark, shopping and restaurants.
Response from Scott C, Front Office Manager at Fairfield Inn & Suites Chicago St. CharlesResponded 8 September 2017
Thank you for the wonderful review. We hope to see you again very soon! Good luck to your son and the Kane County Cougars.
I recently stayed at this hotel for a family reunion. I reserved a one bedroom suite with a living area. It was a corner room with lots of space. The room was clean and fully furnished with everything that I needed.
Response from Scott C, Front Office Manager at Fairfield Inn & Suites Chicago St. CharlesResponded 25 August 2017
Thank you so much for the wonderful review! We are delighted to hear you enjoyed your room this stay. We hope to see you again whenever your travels bring you back to St. Charles.