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Sheraton Chicago O'Hare Hotel

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694 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Chicago O'Hare Hotel
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Showing 654: English reviews
Preston, Iowa
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 July 2014

What a fantastic place!!!! The staff were excellent!! Polite and very helpful!! The room was awesome, clean and an easy 10plus!! Can't say enough about this hotel!! We will be back!!! The park and fly tops it all off.

Helpful?
Thank Alice b
Soenderborg, Denmark
Level Contributor
152 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 29 June 2014

The fitness center at this hotel is really super. Lots of equipment and very spacious. In general a super service in the bar area and also at the breakfast. Very polite and serviceminded - you feel really welcome. The room is okay, but looks a little "tired" and old. Very dark room and quite some years ago since it was... More 

Helpful?
Thank Christian6400DK
Las Vegas, Nevada
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 June 2014 via mobile

The service was exceptional. The hotel is just minutes from the airport and offers a relaxing environment to recuperate after a long flight... Our room was spacious and offered a beautiful view at night. We did have to wait a whole for the shuttle ... And after a long flight it was a little irritating but overall the hotel and... More 

Helpful?
Thank Jamie F
Paul C, General Manager at Sheraton Chicago O'Hare Hotel, responded to this review

Dear Jamie F, Thank you for taking the time to share your feedback. I truly appreciate the time you took to share your feedback. I will be sure to share with the entire team. Very best, Paul C More 

Paris
Level Contributor
52 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 17 June 2014

I am huge on the location for hotel near the airport especially when I am constantly traveling. I was impressed with the bars and places to eat were walking distance near the hotel. Very good room services and give it a two thumbs up on the fitness room.

Helpful?
2 Thank Angelicia R
Paul C, General Manager at Sheraton Chicago O'Hare Hotel, responded to this review

Dear AngelicaR, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Very Best, Paul C More 

Chicago, Illinois
1 review
Reviewed 16 June 2014

My in-laws were visiting from Poland and I put them up in the Sheraton for a few days. I mainly dealt with a front desk person named Medea. She was very sweet and yet professional, and her ability to speak some Polish was a huge plus, since my in-laws do not speak English very well. Throughout that weekend, my in-laws... More 

Helpful?
Thank RickCHI
Paul C, General Manager at Sheraton Chicago O'Hare Hotel, responded to this review

Dear RickCHI It was such a nice treat to read your wonderful kind words. We are so fortunate to have Medea on our team. I will be certain to thank her for making your experience special. We hope to see you soon on your next visit to Chicago! Very Best, Paul C More 

Charleston, South Carolina
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 June 2014

Our family recently spent a night at the Sheraton OHare. Nicely appointed rooms, large living room and bedroom areas, comfortable beds and quiet with no discernible airport noise. What really was impressive, was the hotel staff. We checked in quite late, and upon returning to our room, my daughter realized she had left her teddy bear in the lobby at... More 

Helpful?
1 Thank Sonja Q
Paul C, General Manager at Sheraton Chicago O'Hare Hotel, responded to this review

Dear Sonja Q and Truffy I was so thrilled to hear about this special trip for your family and Truffy. I am glad to also hear that Truffy wanted to extend his stay. Please tell Samantha we look forward to seeing her again on your next trip to Chicago! Very best, Paul C More 

Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 June 2014

Nice hotel close to airport. Our family had a graduation nearby and stayed overnight. Free shuttle service to airport. The rooms are clean and spacious. The best part of the hotel is the staff. Very friendly and helpful. Will stay here again during my next layover in Chicago

Helpful?
3 Thank Lee E
Paul C, General Manager at Sheraton Chicago O'Hare Hotel, responded to this review

Dear Lee E I really appreciate your feedback. Thank you for taking the time to share kind words especially on our great team!! Very best, Paul C More 

Ottawa, Canada
1 review
Reviewed 13 June 2014

My boss recently had the misfortune of being stranded in the Chicago O'Hare Airport all night when her flight was cancelled and there were no hotel rooms available. Unfortunately, on the return trip, her flight was once again delayed with the risk of being cancelled and not wanting to be stuck at the airport without accommodation, I went online and... More 

Helpful?
Thank Karen L
Paul C, General Manager at Sheraton Chicago O'Hare Hotel, responded to this review

Dear Karen L, We glad to have been able to shed a little happiness in the craziness of airport cancellations. Please reach out to Tim in the future so he can arrange for accommodations you and your team. Very best, Paul C More 

New York City, New York
Level Contributor
62 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 12 June 2014

i stayed here for one night on Sat bc i had an early morning flight out of ORD the next day. free shuttle to airport runs either every 20min or 30min, and it's maybe a 10-min drive to the airport. staff seems very friendly and welcoming. well-priced ($109 pre-tax) only issue was i am a SPG Gold member, but when... More 

Helpful?
1 Thank Sk8ter1916
Paul C, General Manager at Sheraton Chicago O'Hare Hotel, responded to this review

Dear Sk8ter1916, Thank you for taking the time to share your recent experience. We all look forward to welcoming you back real soon. Very best, Paul C More 

Point Pleasant Beach, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 June 2014

I booked my travel with quite possibly the nicest guest service woman I have ever met, Medea O'Malley. She made the stay downtown at the W Citycenter and then at the Sheraton O'Hare more than enjoyable for my wife and me. We were overly impressed with her follow up and attention to detail and it made for an excellent weekend.... More 

Helpful?
1 Thank Frank R
Paul C, General Manager at Sheraton Chicago O'Hare Hotel, responded to this review

Dear Frank R, Wow! What a great note to read. We are so fortunate to have Medea on our team. Thank you for recognizing such an amazing team member of ours. We hope you will stay with us again on your next stop in O'hare. Very best, Paul C More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Chicago O'Hare Airport Hotel is in Rosemont, IL. Free shuttle service and park and fly packages are available. Stephens Convention Center, Allstate Arena and Rosemont Theatre are nearby. ... more   less 

Additional Information about Sheraton Chicago O'Hare Hotel

Address: 6501 North Mannheim Road, Rosemont, IL 60018
Region: United States > Illinois > Rosemont
Price Range: ₹ 7,592 - ₹ 19,356 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Chicago O'Hare Hotel 3.5*
Number of rooms: 297
Reservation Options:
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Also Known As:
Sheraton Rosemont
Rosemont Sheraton
Hotel Style:
#5 Romantic Hotel in Rosemont
#8 Family Hotel in Rosemont
#8 Business Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Chicago O'Hare Hotel staff and other travellers.
7 questions
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Michigan
over a year ago
Chelsea, Michigan
LA PUENTE
11 months ago

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Questions? Get answers from Sheraton Chicago O'Hare Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Park next to hotel(Philips Bldg) and avoid the parking fee.”
 of 5 bubbles VineethVasudevanffx, 11 Nov 2016 | Read review
“We liked our room on 8th Floor - so quiet”
 of 5 bubbles 1947JOHNB, 25 Sep 2016 | Read review
“Expedia said it was the deal of the day! I see why?? DO YOUR RESEARCH 1st before going for a deal!”
 of 5 bubbles Garichapina, 14 Sep 2016 | Read review
“Corner rooms best because don't have window in living room opening up onto hallway”
 of 5 bubbles SusanAdventure, 18 Jul 2016 | Read review
“The hotel is built around an 11 story atrium, and all rooms seem excellent”
 of 5 bubbles drchocolate, 6 Jul 2016 | Read review
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