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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#3 of 20 hotels in Rosemont
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders GreenPartner
After taking our complimentary airport shuttle, settle into your spacious accommodations at Sheraton Suites Chicago O'Hare. Whether you are visiting for business or pleasure, our Rosemont hotel is located down the street from Allstate Arena and within 2 miles of the Rivers Casino, the Fashion Outlets of Chicago, and the Donald E. Stephens Convention Center. In the morning, start your day off right with a stop by our 24/7 fitness center, featuring strength training equipment and cardio machines. Full-service dining is served at Myrick's, our in-hotel contemporary American restaurant, offering a selection of healthy lunch options and a delicious dinner menu, all of which are available from room service. We proudly serve signature Starbucks® beverages in our lobby cafe. When you return to your executive-style suite, enjoy our newly renovated bathrooms, a separate living area, a wet bar, and a pair of 55" TVs. End the night with a peaceful night's sleep in our luxurious plush beds at Sheraton Suites Chicago O'Hare.
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Property amenities
Paid private parking on-site
Free internet
Fitness Centre with Gym / Workout Room
Free breakfast
Bowling offsite
Tennis court offsite
Kids stay free
Free airport transportation
Parking
Wifi
Paid wifi
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Free shuttle or taxi services
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Seating area
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English, Spanish
Location
56Somewhat walkable
Grade: 56 out of 100
11Restaurantswithin 1 km
3Attractionswithin 1 km
1147Reviews17Q+A100Room tips
Reviews
Traveller rating
- 504
- 366
- 154
- 73
- 51
Time of year
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Most Recent
Donna H wrote a review Yesterday
Lorenzo was a great server in the restaurant. Thank you Lorenzo ! and also Tammy and Brandon. Lorenzo made our day he was very attentive and helped us with menu selections. The food was delicious and we enjoyed the coffee drinks.
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
We spent two nights at the Sheraton Suites Chicago O’Hare while celebrating a wedding! From the first moment we arrived, Tammy at the front desk went out of her way to ensure we (and everyone else) had everything we needed with details on where to go, and her customer service and genuine passion for excellence in hospitality shined! We had a tricky schedule with arrivals in the fam, and she made us feel confident and comfortable with every piece of the logistics. Wow - what a phenomenal colleague they have. Kind. Warm. Enthusiastic! Friendly! Caring. I can’t say enough! Thank you Tammy - I hope that you are recognized for your hard work and commitment! We’ll be back!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brandon Wilkinson, Guest Services / Front Office at Sheraton Suites Chicago O'Hare
Responded 28 Aug 2022
Thank you for taking the time to tell us about your experience. I am so happy to hear Tammy went above and beyond to make you comfortable and special. Tammy is extraordinary and we are very lucky to have her with us. She amazes us with how she goes about everything everyday. I sure hope to see you guys again soon. Have a great day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ERIK B wrote a review 27 Jan
The driver was amazing and so sweet! So amazing I had to call and speak with the Manager. Rey is just the best! It's always a pleasure riding with him! This is hands down the best hotel! The staff is great!
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Date of stay: January 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brandon Wilkinson, Guest Services / Front Office at Sheraton Suites Chicago O'Hare
Responded 2 days ago
Thank you for taking the time to tell us about your experience. Glad our FD and Rey went above and beyond. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ron W wrote a review 26 Jan
The most comfy sleep I never got to fully experience. I missed my flight, lost my wallet, and was fully expecting to crash for 14 hours at O'Hare. Thankfully I had a family member who was a part of Bonvoy Family and was helped out super swiftly. The shuttle even looped back around instead me having to wait 30 minutes. I was so HEAVILY accommodated that it felt as though the employees understood the pain I had just gone through. A 15-hour flight that turned into 22 hours. I stacked my breakfast plate twice that morning even with half my usual sleep because it was so good. Thank you Zeke and Louis for being the MVPs Chicago deserves. The only downside was not being able to locate the thermostat after exiting a moistureless and ice cold international flight. I wanted heat and humidity and thankfully the bed sheets were able to fix one of those problems! Bonvoy always impresses me…
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Date of stay: January 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Ask for the breakfast potatoes recipe.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brandon Wilkinson, Guest Services / Front Office at Sheraton Suites Chicago O'Hare
Responded 2 days ago
Thank you for taking the time to tell us about your experience. Glad Zeke and Louis went above and beyond. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Discover17078565519 wrote a review 23 Jan
I had a great stay and experience with a last-minute booking. When I arrived, I was greeted by Fabian and checked in, and moved to the concierge floor as a Titanium Elite member. Both Louis and Leah at the front desk area were very helpful in recommending restaurants in the area and a late-night drug store option. It was a pleasure being greeted and responded to by three young people who seem to enjoy their job and want to help Marriott customers.
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Date of stay: January 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brandon Wilkinson, Guest Services / Front Office at Sheraton Suites Chicago O'Hare
Responded 2 days ago
Thank you for taking the time to tell us about your experience. Glad Louis and Leah went above and beyond. We hope to see you again soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed at this location several times due it's ideal location for my business travel. The service is top tier. I left my debit card at the restaurant and they delivered it to me before I realized what happened. Thanks so much to Juan, Fabian, and Vanessa for going above and beyond and saving me a huge amount of time and headache. I will continue to stay at this location every time I'm in Chicago.
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brandon Wilkinson, Guest Services / Front Office at Sheraton Suites Chicago O'Hare
Responded 2 days ago
Thank you for taking the time to tell us about your experience. Glad Juan, Fabian and Vanessa went above and beyond. We hope to see you again soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Safari04892387999 wrote a review 18 Jan
From Zeke the friendly shuttle driver to the young ladies that greeted us (Vanessa and Paige) we have never felt more welcome and comfortable. We travel plenty and have numerous bad experiences. Thank you Sheridan Suites Chicago O’Hare.
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Easy to get too
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brandon Wilkinson, Guest Services / Front Office at Sheraton Suites Chicago O'Hare
Responded 2 days ago
Thank you for taking the time to tell us about your experience. Glad Vanessa and Paige went above and beyond. We hope to see you again soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ty L wrote a review 18 Jan
The hotel is amazing after the remodel, and the hotel staff are second to none. Tammy P at the front desk was courteous, knowledgeable, and went above and beyond to make sure I was happy with my stay.
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Date of stay: January 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brandon Wilkinson, Guest Services / Front Office at Sheraton Suites Chicago O'Hare
Responded 2 days ago
Thank you for taking the time to tell us about your experience. Glad Tammy went above and beyond. We hope to see you again soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I just had the opportunity to stay at this property. As a Marriott Ambassador with over 3100 nights at Marriott properties I have to say I was completely satisfied with the accommodations, but mostly the staff. Each team member from the front desk to my new friend Rey catered to my needs, even running to a store to bring me some jalapeño kettle chips. Well done.
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Brandon Wilkinson, Guest Services / Front Office at Sheraton Suites Chicago O'Hare
Responded 1 week ago
Thank you for taking the time to tell us about your experience. Glad our FD and Rey went above and beyond. We hope to see you again soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I, after a long international flight from Munich, arrived on Dec. 23rd to an overwhelmed O’Hare with a broken people mover for reaching other terminals. We missed our flight to Charleston, SC with nothing available for 2 days. Unlike other hotels, the Sheraton actually answered their phone with a “real” person able to answer our questions about shuttle times and in house restaurant….yes, yes. Everyone at the hotel was extremely kind and helpful, a welcome port in a literal storm. A special shout out to Rafael, Brandon, and Jim plus to the wonderful servers at the restaurant. Expect great service and so convenient to airport.
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brandon Wilkinson, Guest Services / Front Office at Sheraton Suites Chicago O'Hare
Responded 1 week ago
Thank you for taking the time to tell us about your experience. I am happy to hear many great things about the hotel as well as our associates. I hope to see you again soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$151 - $183 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton rosemont, rosemont sheraton
LOCATION
United StatesIllinoisRosemont
NUMBER OF ROOMS
296
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Claim Your ListingSHERATON SUITES CHICAGO O'HARE (Rosemont) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about Sheraton Suites Chicago O'Hare
Which popular attractions are close to Sheraton Suites Chicago O'Hare?
Nearby attractions include Wolff's Flea Market (0.9 km), Allstate Arena (0.9 km), and Shoeless Joe's Ale House & Grille (0.2 km).
What are some of the property amenities at Sheraton Suites Chicago O'Hare?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a fitness centre.
Which room amenities are available at Sheraton Suites Chicago O'Hare?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Suites Chicago O'Hare?
Guests can enjoy free breakfast, an on-site restaurant, and complimentary tea during their stay.
Is parking available at Sheraton Suites Chicago O'Hare?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Sheraton Suites Chicago O'Hare?
Conveniently located restaurants include Harry Caray's Italian Steakhouse, Cafe la Cave, and Potbelly Sandwich Shop.
Are there opportunities to exercise at Sheraton Suites Chicago O'Hare?
Yes, guests have access to a fitness centre during their stay.
Does Sheraton Suites Chicago O'Hare have an airport shuttle?
Yes, Sheraton Suites Chicago O'Hare offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Sheraton Suites Chicago O'Hare have airport transportation?
Yes, Sheraton Suites Chicago O'Hare offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Suites Chicago O'Hare?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Suites Chicago O'Hare offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.