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Sheraton Suites Chicago O'Hare

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Traveller (184)
Room & Suite (82)
Dining (14)
Overview
  • Excellent34%
  • Very good40%
  • Average16%
  • Poor6%
  • Terrible4%
Travellers talk about
“front desk”(114 reviews)
“living room”(37 reviews)
“the club lounge”(21 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Suites Chicago O'Hare
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Suites Chicago O'Hare
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (823)
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774 results
Traveller rating
267
293
122
57
35
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LanguageEnglish
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267
293
122
57
35
Show reviews that mention
All reviewsfront deskliving roomthe club loungeairport shuttlesitting areaflat screenlarge roomgreat airport hotelfree shuttlebusiness meetingbed was comfortableo haremini fridgeshuttle servicestayed here for one nightfitness centercoffee maker
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1 - 5 of 774 reviews
Reviewed 3 days ago

Our visit was about 12 hours. We had access to the club lounge. It was amazing how beautiful the club lounge was compared to the rest of the hotel. The repairs within the room were poor at best. In the bathroom, it looked like a...More

Thank Jessica C
Response from Woosang L, Manager at Sheraton Suites Chicago O'HareResponded yesterday

Thank you for staying with us and for giving us your candid feedback. We will consider your review as our improvement assets. We hope you to consider our property again. Best regards, Woosang Lee Assistant General Manager

Hotel's Favourite
Reviewed 10 May 2018 via mobile

The hotel offers a free shuttle and is about a ten minute ride from the airport. Check-in was easy and without issue. ROOM (#1111) My room was upgraded due to my Platinum status. The room appeared a little older but it was clean so no...More

Thank JonnyBlaze777
Response from Woosang L, Manager at Sheraton Suites Chicago O'HareResponded 14 May 2018

Thank you for staying with us and for this excellent review. The team Sheraton was thrilled to see your review, thank you for doing that. We do hope you will consider staying with us again. Woosang Lee Assistant General Manager Sheraton Suites Chicago O'Hare

Reviewed 6 days ago

Used this location at the beginning and end of a trip to Iceland from O'Hare. Perfect. Park and fly package. Shuttle to and from O'Hare worked out very, very well. Nice place to stay, although the hotel restaurant inside the hotel is no great shakes...More

Thank c s
Response from Woosang L, Owner at Sheraton Suites Chicago O'HareResponded 5 days ago

Thank you for this excellent review. We truly appreciate the kind words about our property. We hope you will consider staying with us again. Woosang Lee Assistant General Manager

Reviewed 1 week ago

My flight from Indiana to Bangkok had to change a flight at Chicago O'Hare International Airport (ORD), we arrived at mid-day and my Chicago-Bangkok flight departs 10 PM, so me and my family decided to book a room at Sheraton Suites Chicago O'Hare to take...More

Thank Due33
Response from Woosang L, Manager at Sheraton Suites Chicago O'HareResponded 1 week ago

Thank you for choosing our hotel and for this excellent review! We truly appreciate the kind words about our location and awesome staff. We do hope you will consider staying with us again. Best regards, Woosang Lee Assistant General Manager

Reviewed 2 weeks ago

Just returned from our Windy City vacation. Upon check in, was upgraded to club level. Room's are older but clean and decorated well. Did not have a working outlet in the bathroom. The front desk was notified but it was not addressed. Also, pull out...More

Thank Lana L
Response from Woosang L, Manager at Sheraton Suites Chicago O'HareResponded 1 week ago

Thank you for staying with us and for bringing your concerns to our attention. We have addressed the departments that did not provide a perfect condition room as well as our front desk team. We hope to regain your lodging needs in the future. Best...More

View more reviews
About
Description
Sheraton Suites Chicago O'Hare is a conveniently located hotel in Rosemont, Illinois set just moments from Chicago O'Hare International Airport. Free shuttle service and park and fly packages are ...More available. Stephens Convention Center, Allstate Arena and Rosemont Theatre are nearby. Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Shuttle Bus Service
Pool
Beachfront
Free Parking
Spa
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
GreenPartner
GreenPartner
Hotel Style
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (184)
Room & Suite (82)
Dining (14)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
jayp670
3 June 2018|
Answer
Response from BamaNancy | Reviewed this property |
Yes but you should call for pick up.
1
Vote
Jian X
15 February 2018|
AnswerShow all 4 answers
Response from km5914 | Reviewed this property |
I took my rental back and took the shuttle to the airport. Don’t know
0
Votes
bagreiner
24 July 2017|
AnswerShow all 4 answers
Response from FrancisRogerDuck | Reviewed this property |
Try the Hilton. I really DID NOT like the Sheraton. Bon voyage.
0
Votes