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Crowne Plaza Chicago O'Hare

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1,071 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Chicago O'Hare
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Showing 998: English reviews
Reviewed 15 September 2015 via mobile

Came in late from San Francisco and wanted a hotel close to the airport for ease of final departure. Shuttle service was handy and very regular. Basically on the hour and half hour so based upon distance from hotel to the shuttle bay you pretty much always knew when your ride out or home was ready. So many shuttles /...

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Helpful?
Thank Michael F
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear Michael F, Thank you for your review. We are thrilled to know that we were your hotel of choice for your first visit to Chicago. Thank you for sharing that you had great stay with us, that our room was good and you had all you need, that our staff was friendly and attentive and that our shuttle service...

Concord, New Hampshire
Reviewed 9 September 2015

I'm coming back to Chicagoland - what a great time at the dance festival. Sure, I love to dance, especially west coast swing, but the facility, The crowne Plaza, made this festival work. Our room was terrific, the staff friendly and efficient, and the food was well above average. The hotels location was convenient - outdie the city and next...

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Helpful?
Thank jimclapp
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear jimclapp, It was such a great pleasure to welcome you all back for Chicagoland Dance Festival-2015. Thank you for sharing that you had great stay with us and that our décor was inviting. I’ll share your feedback with our team as they are all committed to providing great service to all our guests. We greatly appreciate your feedback and...

Doha, Qatar
Reviewed 8 September 2015 via mobile

Good, solid airport hotel next to Outlet Mall and restaurant area. Nice bar and adequate restaurant. It is a bit of a nuisance having stairs/ramp from check-in to elevators. Comfortable bed and quiet room. Closest enclosure a bit tacky. Overall good experience.

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Helpful?
Thank flytdeckB777
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear flytdeckB777, Thank you for your review. We are happy to know that you had great stay with us. Thank you for sharing that our rooms are comfortable and quiet. It is great you found some time to visit the Chicago Fashion Outlet Mall as it provides great shopping experience. I’ll be sure to share your feedback with our award-winning...

Swindon, Wiltshire.
Reviewed 8 September 2015 via mobile

Stayed for two nights, very friendly staff. Nice clean room. Let down by lack of changing in pool area, the only shower is through the weight room. Lots to do nearby, 15 minute walk to train station, for city centre. Breakfast was expensive.

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1Thank BassettGirlies
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear BassettGirlies, We appreciate your feedback. It is great to know that you had enjoyed yours stay with us. Thank you for sharing that our rooms are nice and clean and that our staff was very friendly. You are correct. We are located in the heart of the Rosemont business and entertainment district; directly across the convention center and just...

Reviewed 1 September 2015 via mobile

This hotel and its staff are just wonderful. The treat guest like royalty. Nothing is left to chance with these guys. The rooms are spotless. The service is excellent. The food is great. The bartender is awesome. This hotel has created the gold standard in service. We will always stay in this hotel during our trips to Chicago.

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Helpful?
Thank ccorley2009
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear ccorley2009, Thank you for taking some time to post review about your recent stay with us. We are very happy to learn that we are your hotel of choice when visiting Chicago. Thank you for sharing that our hotel and our staff are just wonderful and that our rooms are spotless and the service excellent. I’ll be sure to...

Melbourne, Australia
Reviewed 31 August 2015 via mobile

As far as airport hotels go, this is a good one. Pool, gym, etc all good. Rooms are fine but not brilliant. I would like to comment on the staff though. This place feels warm and inviting thanks to the friendly staff. To me this is the largest difference hat will make me stay again! Transfers between airport and hotel...

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1Thank BigHB
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear BigHB, Thank you for your review! Your feedback is very important to us as we strive to provide excellent service to all our guests. Thank you for sharing that our hotel feels warm and inviting thanks to the friendly staff and that our shuttle service is good. I am glad you had some time to visit the Chicago Fashion...

Springfield, IL
Reviewed 31 August 2015 via mobile

Just a great hotel. The service is incredible, the rooms are immaculate and with the gift shop, bar and restaurant I just love the place. I can see passenger jets out my window since I am so close to O'Hare, but there is absolutely no sound! Wonderful!

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Helpful?
Thank randyw36
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear randyw36, We appreciate your 5-star review! It is great to know that you had yet another great stay with us! Thank you for sharing that our service is incredible, the room immaculate and that you loved our gift shop, bar and the restaurant. All our rooms are equipped with double paned windows to eliminate external noise. Thank you for...

Indianapolis, Indiana
Reviewed 30 August 2015 via mobile

The staff at this hotel were friendly and always said hello in passing. I was acknowledged as a spire elite member. The room was flawless. Well appointed and comfortable. It was very clean and looked after. The staff took care of all my needs. Would stay again and recommend to friends or family going out of O'hare airport. The waiter...

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Helpful?
Thank Emily K
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear Emily K, Your feedback as Spire Elite Member is very important to us. It is great to know that you had a great stay with us and that our team has met your expectations. Thank you for sharing that our team provided great service, that our rooms were flawless, well-appointed and comfortable. I’ll be sure to share your feedback...

Marlton, New Jersey
Reviewed 27 August 2015

I recently stayed here on a business trip. The hotel had a shuttle from the O'Hare airport which was very nice. It is only about a 2.5 mile ride. It is very close to the convention center. There are a ton of restaurants and nightlife within walking distance of the Crowne Plaza. That was the best part. Room and bathroom...

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Helpful?
Thank kkrezz
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear kkrezz, Your feedback is very important to us. We are happy to learn that you had a great stay with us. I am glad that you had some time to visit the MB Financial park as it features some of the finest dining and entertaining area and is just a short walk away from us. Thank you for your...

Beloit, Wisconsin
Reviewed 24 August 2015 via mobile

Stayed here for a couple nights to attend Comic Con. Was very close to the Convention Center, was basically right across the street. Rooms were nice. Nice decor and color scheme although the bathroom was on the smaller side. Front desk clerks were great. Answered all questions that we had. It was nice because our room was ready 2 1/2...

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Helpful?
Thank Ruby1218
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear Ruby1218, Thank you for your feedback. It was great to see you all back for the Comic Con convention. Thank you for sharing that our rooms are nice with nice décor , that the front desk team was great and provided you an early check in and the the shuttle service, coming and going to the airport, was good....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy the BRAND NEW, Crowne Plaza Chicago O'Hare. With newly renovated guest rooms and suites, ballrooms, meeting rooms, restaurant, and common areas, our full-service hotel delivers BRAND NEW comforts, along with attentive service and a variety of amenities. Perfect for the business and leisure traveler, all just minutes from O'Hare and steps away from the Donald Stevens Convention Center and Rosemont Theater. BRAND NEW GUEST ROOMS AND SUITES - All 503 of the hotels guest rooms have been completely re-styled and are eco-friendly. The rooms are decorated with a delightfully rich design that is classic and comfortable. All of the furniture is custom made with the best materials and crafted by the finest of experts. Dining is delectable and close at hand. Choices include dining at Chicago Fire Oven, a full service restaurant which offers specialty sandwiches, salads, pizzas and burgers, grab a bite at On the Fly, offering a variety of breakfast pastries, salads and sandwiches, or relax at our Visibility Bar, enjoying specialty pizzas with 10 beers on tap. ... more   less 

Additional Information about Crowne Plaza Chicago O'Hare

Address: 5440 N River Rd, Rosemont, IL 60018-5232
Region: United States > Illinois > Rosemont
Price Range: ₹ 6,807 - ₹ 13,160 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Chicago O'Hare 3.5*
Number of rooms: 503
Reservation Options:
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Also Known As:
Crowne Plaza Chicago o`Hare Hotel Rosemont
Crowne Plaza Rosemont
Crowne Plaza Hotel Rosemont
Hotel Style:
#2 Romantic Hotel in Rosemont
#6 Family Hotel in Rosemont
#9 Business Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Chicago O'Hare staff and other travellers.
26 questions
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Questions? Get answers from Crowne Plaza Chicago O'Hare staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors have nice views”
950claudep, 21 Apr 2017 | Read review
“Bring extra blankets and real pillows, you'll need them!!!”
travelsaavy18, 2 Apr 2017 | Read review
“Ask for your Exit ticket for the long term parking lot when you check in. You won't have to go back inside the hotel to the check-in desk”
Rphmather, 30 Mar 2017 | Read review
“We had a room on the 10th floor and our view was lovely.”
MegaDancer, 29 Mar 2017 | Read review
“Don't do it here.”
889debraf, 28 Mar 2017 | Read review
5 of 5