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Crowne Plaza Chicago O'Hare

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1,028 Reviews from our TripAdvisor Community

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Showing 956: English reviews
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West Bend, Wisconsin
Reviewed yesterday NEWvia mobile

We booked a room for the night before our Mexico trip. Our room and bed were very comfortable. The staff was very friendly and helpful. Our stay included free parking and shuttle to and from O'Hare. Location is ideal. We will definitely stay here again!

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Helpful?
Thank John B
Ankara, Turkey
Reviewed 1 week ago

It is nearby to the airport and very easy to go by taxi taking less than 10 minutes. I just stayed one night waiting for my next flight. The room are clean and comfortable, the breakfast is quite good.

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Helpful?
Thank baris_78
West Bend
Reviewed 1 week ago

We book under the special rate with "ParkSleepFly.com" . Arrival and check-in went very smoothly. Parking was fine-covered and secure. The room was spacious and clean. We used the free shuttle service to O'Hare at 4:00 am on a Thursday. We arrived early as recommended and the shuttle showed up at exactly 4:00, leaving with a full bus. The ride...

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Helpful?
Thank Kimberly W
Verwood, United Kingdom
Reviewed 2 weeks ago

This hotel is not too far away from the airport.Theres a free shuttle but for us it was a bit of a nightmare. We rang the hotel once we'd got out of the arrivals hall.They said 20 mins. No sign so rang again.. All told we waited an hour.I complained to reception when I checked in and we got a...

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2Thank Jorickhols
Reviewed 3 weeks ago

I stayed here for two nights to attend a training seminar. My room was nice, clean, and quiet. The TV was antiquated. I wanted a higher floor but was put on the third floor. There was no scenery as this hotel is surrounded by other hotels. The shuttle from the airport was on time. The room for our seminar was...

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Helpful?
Thank Gary Z
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear Gary Z, Thank you for posting a review about your recent stay with us. Thank you for sharing that your room was nice, clean and quiet. I am sorry if no room on higher floor was available during your stay with us. I'll be sure to share your feedback with our team and we'll work in improving so we...

Johnston, Iowa
Reviewed 3 weeks ago

Hotel staff was very friendly, purchased extra breakfast package it was good a buffet with lots of healthy choices. We were in town for a convention at Rosemont convention center, this hotel is not connected to center but it is an easy walk there.

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Helpful?
Thank jordysue222
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear jordysue222, We appreciate your feedback. It is great to learn that overall you had a great stay with us. Thank you for sharing that our team was very friendly and that you liked our healthy food choices. Thank you for your business. We are looking forward to welcoming you back when in the area. Please do not hesitate to...

Wisconsin
Reviewed 3 weeks ago via mobile

Booked a park/stay/fly for $169 with 11nights parking...got there and the desk person said it was only booked as an overnight stay and he could give me a "deal" for $249 with parking! Not a good experience.... buyer beware

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Helpful?
1Thank nicsilta
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear nicsilta, Thank you for your feedback. I would like to learn more about your experience and wonder if you could contact me, at your convenience, at 847. 928-3700. We greatly appreciate your business and looking forward to talking to you soon. Sincerely, Cher Jacobsen General Manager cjacobsen@crowneplazaohare.com Tel: 847 928 3700

Reviewed 4 weeks ago

Stayed here and did the park & fly package. The shuttle only runs every 30 minutes, but this worked for us. The rooms are very well appointed. Beds were comfortable and I slept very well. We were on the 14th floor and I was kind of concerned about noise from planes landing and taking off, but we didn't hear them...

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Helpful?
1Thank Connie P
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear Connie P, We greatly appreciate your feedback. It is great to learn that our Park & Fly package has met your expectations. Thank you for sharing that we provide quiet rooms with comfortable beds. I regret if our shuttle was running little behind the schedule due to the heavy traffic. Thank you for your business. We are looking forward...

Winter Garden, Florida
Reviewed 4 weeks ago

We stayed here while in town for a conference taking place nearby. Staff was all very friendly, spacious and clean rooms, and lots of amenities there. Very convenient to things to do in the area as well, features a free shuttle from the airport and is within walking distance of public transit if you want to go anywhere. The rooms...

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Helpful?
Thank tkatl76
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear tkatl76, Thank you for taking a moment to share that you had an enjoyable experience during your recent stay with us. It is great to know that our service and our accommodations have met your expectation. Thank you for your business. We are looking forward to your next visit. Please do not hesitate to contact me directly if you...

Chicago, IL
Reviewed 4 weeks ago

We stayed here back in July and loved it so much that we stayed a night to use the fabulous pool and head over to some of the fabulous restaurants Rosemont has to offer. I love this hotel. Rooms are gorgeous for the price. Super comfy beds, bedding and pillows. Refrigerator in room. We had a piece of delicious chocolate...

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Helpful?
Thank FOOPSIE
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear FOOPSIE, It was a great honor to be your hotel of choice for your special day. We all here at the Crowne Plaza O'Hare wish you a very happy birthday. Thank you for sharing that you had another fabulous stay with us. We are looking forward to your next visit. Thank you for your business. Please do not hesitate...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy the BRAND NEW, Crowne Plaza Chicago O'Hare. With newly renovated guest rooms and suites, ballrooms, meeting rooms, restaurant, and common areas, our full-service hotel delivers BRAND NEW comforts, along with attentive service and a variety of amenities. Perfect for the business and leisure traveler, all just minutes from O'Hare and steps away from the Donald Stevens Convention Center and Rosemont Theater. BRAND NEW GUEST ROOMS AND SUITES - All 503 of the hotels guest rooms have been completely re-styled and are eco-friendly. The rooms are decorated with a delightfully rich design that is classic and comfortable. All of the furniture is custom made with the best materials and crafted by the finest of experts. Dining is delectable and close at hand. Choices include dining at Chicago Fire Oven, a full service restaurant which offers specialty sandwiches, salads, pizzas and burgers, grab a bite at On the Fly, offering a variety of breakfast pastries, salads and sandwiches, or relax at our Visibility Bar, enjoying specialty pizzas with 10 beers on tap. ... more   less 

Additional Information about Crowne Plaza Chicago O'Hare

Address: 5440 North River Road, Rosemont, IL 60018
Region: United States > Illinois > Rosemont
Price Range: ₹ 7,580 - ₹ 12,141 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Chicago O'Hare 3.5*
Number of rooms: 503
Reservation Options:
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Also Known As:
Crowne Plaza Chicago o`Hare Hotel Rosemont
Crowne Plaza Rosemont
Crowne Plaza Hotel Rosemont
Hotel Style:
#2 Romantic Hotel in Rosemont
#6 Family Hotel in Rosemont
#9 Business Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Chicago O'Hare staff and other travellers.
23 questions
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Questions? Get answers from Crowne Plaza Chicago O'Hare staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“clean, comfortable”
 of 5 bubbles baris_78, 15 Feb 2017 | Read review
“We had room 1314. Good view for watching planes land if you like that. Also Chicago in the distance.”
 of 5 bubbles Jorickhols, 8 Feb 2017 | Read review
“For a four star hotel they offered no shower gel!! Don't forget to bring your own...Could have a better TV.”
 of 5 bubbles , 2 Feb 2017 | Read review
“14th floor was quiet and served us well for our early morning flight.”
 of 5 bubbles 527conniep, 26 Jan 2017 | Read review
“We had a high floor facing south which was nice.”
 of 5 bubbles TrixieP62, 3 Dec 2016 | Read review
5 of 5