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BEST WESTERN at O'Hare

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337 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN at O'Hare
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Showing 303: English reviews
Ewa Beach, United States
Reviewed 16 September 2015

Came in town to visit family for 2 nights. Chose to stay near O'Hare airport to avoid traffic the morning of our departure. PROS: Updated rooms Excellent breakfast with great staffing Free parking (HUGE plus around this area!) Great restaurants just next to hotel // recommend Shoeless Joes CONS: Low water pressure in the room Staff appeared stressed, busy, and...

Review collected in partnership with Best Western
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Helpful?
1Thank Jacquelyn E
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Wow! Thank you for taking the time to leave us this review. We have been busy updating the hotel, it's nice to hear your positive feedback. Thank you for choosing Best Western O'Hare, we'll look forward to your next visit!

Denver, Colorado
Reviewed 27 August 2015

This Best Western has recently gone through a refurbishment of their rooms. They did a very nice job of updating their rooms. Comfortable beds and close proximity to O'Hare Intl' Airport makes it very convenient for those traveling. The staff is friendly and courteous. Bottom line, good value!

Review collected in partnership with Best Western
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3Thank Snoopy5280
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for taking the time to leave us this feedback. We are under renovations, upgrading guest rooms and common areas. We are pleased to hear you like our new rooms! Please come back and visit us again soon...we'll have many more updates to the hotel to show you!

Wever, Iowa
Reviewed 25 August 2015 via mobile

We stayed the weekend of Aug 21-23 for the convention, the ladies at the front desk were amazing, they offered early shuttle to the arena so my daughter could meet her favorite celebrity, if she had not taken us early we would have missed the opportunity, then on top of that she set us up for a late check out...

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Helpful?
3Thank ChuckD_7
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

WOW! Thank you for the Wonderful Review! We are pleased to hear you enjoyed your stay and will definitely pass your compliments along to our entire staff. We are conveniently located to Donald E Stephens Convention Center and provide shuttle service to and from events held there. Thank you for choosing Best Western at O'Hare and we look forward to...

San Luis Potosi, Mexico
Reviewed 21 August 2015 via mobile

Gabby , alexa, jazz and Milton so nice go above and beyond answered every question. Also rooms very clean and comfortable shuttle on time to and from the airport . From the moment you walk into the hotel they welcome you with a big smile . Housekeeping does a fantastic job in cleaning the rooms and not disturbing you if...

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Helpful?
2Thank Sebastian A
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

WOW!!! Thanks for the great review. I am pleased you enjoyed your stay and will pass your compliments along to our entire staff. Thank you for choosing Best Western at O'Hare and please visit us again soon!

Atlanta, Georgia
Reviewed 20 August 2015

I called BW two days earlier and they were booked so i made a res at the (no)quality inn and told them i would be late check in. When I arrived and called Q/I mike said he had no rooms left, so he sold my room and no help finding me a room. I called the BW and when i...

Review collected in partnership with Best Western
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Thank dan o
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for taking the time to leave us this review. I am pleased to hear our staff took good care of you and helped you find a room. Please visit us again soon!

Toronto, Canada
Reviewed 18 August 2015

This hotel definitely needs an update, quickly! The rooms and hallways are completely out of date, and not well enough maintained to be considered retro. The staff alternate between friendly and completely annoyed at the world. It really depends who happens to be on duty.

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Helpful?
Thank SarMar0478
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for taking the time to leave us this review. We appreciate all feedback as it helps us better train our staff and serve our guests. We are currently undergoing renovations, and hope you'll visit us again and let us know what you think of our updated guest rooms.

Beloit, WI, United States
Reviewed 16 August 2015

As always, my stay at Best Western at O'Hare was a pleasure. I am always well taken care of and always feel important when I stay with Best Western. The room was very clean, as usual and the staff made sure I felt welcomed and felt at home. I could not be more pleased with my stay.

Review collected in partnership with Best Western
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Helpful?
2Thank Grace P
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

WOW! Thank you for the fantastic review. We are beyond pleased to hear you enjoyed your stay and our staff took such great care of you. We agree they are wonderful! We'll pass your compliments along to our staff. Please visit us again and make sure you stop by the Front Desk so we can Thank You personally for choosing...

Rocky Mountain National Park, Colorado
Reviewed 13 August 2015

Had fraudulent charges to my account that originated at this hotel even though my credit card was in my wallet. Thank goodness my credit card company is on the ball as they notified me right away. The hotel itself leaves a lot to be desired other than being close to the airport with a shuttle.

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Helpful?
3Thank nevera
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for taking the time to leave this review. We are conveniently located within minutes of O'Hare International Airport. I apologize for your stay. I do not see an incident open for your stolen credit card; if you would like to speak with management, please give us a call anytime.

Berkshire, United Kingdom
Reviewed 12 August 2015

Our room had already been renovated but the elevators were full of polystyrene left by the people doing the work. The Hotel should be cleaning (vacuuming) the elevators, in England the men doing the work would clean up after them. Anyway this didn't spoil our stay, after all we came to see Chicago not the inside of a hotel. Gym,...

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Helpful?
3Thank Nick M
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for the great review. I am pleased to hear you enjoyed your stay. Our hotel is currently under renovations, which we understand can be an inconvenience. Please accept our apologies and know we are taking great strides in making our hotel a better place. Come visit us again when you're in the area; we'd like to show you...

Casa Grande, United States
Reviewed 11 August 2015

Hotel proper needs an update, but the staff was fantastic! Popcorn ceilings, and old carpet, but clean! Unexpected layover, with our bags already in Phoenix, Gabby and Milton gave us essentials to get through the night! A welcome after a horrible customer service run in with airline!

Review collected in partnership with Best Western
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Helpful?
2Thank Paula K
Sarah O, Manager at BEST WESTERN at O'Hare, responded to this review

WOW! Thank you for the great review! I am pleased to hear our staff took such great care of you during your stay, we agree they are fantastic! Your compliments have been passed along to Gaby and Milton, they are true assets to our team. The hotel is currently under renovations, we are looking forward to all the upgrades in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
This Rosemont, Illinois hotel is one mile from O'Hare International Airport and the Blue Line train serving downtown Chicago 24 hours. The Best Western At O'Hare offers guests a variety of convenient dining options on site. The Pine Grove Restaurant offers the best breakfast in Rosemont along with fresh lunch items and great dinners. Shoeless Joe's Alehouse, guests enjoy an American style bar serving a wide variety of specialty beers along with an excellent menu, from appetizers to complete dinners. The hotel offers a 24 hour shuttle to O'Hare airport. ... more   less 

Additional Information about BEST WESTERN at O'Hare

Address: 10300 West Higgins Road, Rosemont, IL 60018
Region: United States > Illinois > Rosemont
Price Range: ₹ 5,972 - ₹ 9,796 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN at O'Hare 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Best Western At o`Hare Hotel Rosemont
Best Western Hotel Rosemont
Best Western Rosemont
Rosemont Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN at O'Hare staff and other travellers.
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Questions? Get answers from BEST WESTERN at O'Hare staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Stay and Fly hotel!”
 of 5 bubbles rogerbL4589PS, 29 Jan 2017 | Read review
“Rooms opposite the street and airport are quieter.”
 of 5 bubbles danoinma, 19 Dec 2016 | Read review
“third floor is quietest in my opinion”
 of 5 bubbles rach81margo, 13 Dec 2016 | Read review
“The rooms on the sides and back are more quiet than the ones facing the front. Heat/AC units new/quiet”
 of 5 bubbles johnbO281OG, 5 Dec 2016 | Read review
“Overall a very nice for a great price. You feel safe.”
 of 5 bubbles michaelsN9873OM, 28 Nov 2016 | Read review
5 of 5