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Loews Chicago O'Hare Hotel

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1,510 Reviews from our TripAdvisor Community

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Showing 1,456: English reviews
Saint Charles, Illinois
Reviewed 3 days ago NEW

Wow! Such an amazing Hotel! Great friendly services from the front desk agents. Breakfast at the "Ashburn" was a delightful experience with kind staff members attending my special meal request. Star service took care of my concerns in a timely order. I love being greeted with handshakes & smiling faces from all staff members here. I would recommend this hotel...

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Helpful?
Thank James K
Fort Wayne, Indiana
Reviewed 1 week ago

The hotel is a nice, clean hotel. Stayed there to be close to O'Hare for an early morning flight. The hotel is within walking distance to the the Fashion Outlet mall. Breakfast at the Ashburn restaurant was very good and the service was great. There is a nice Mexican restaurant called Maria's a short walk from the hotel. Had a...

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
Thank Mike R
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Mike, Thanks for taking the time to write us about your recent stay. Its wonderful to read that you found the accommodation comfortable as well and conveniently located to all that Rosemont has to offer. We appreciate your feedback and look forward to welcoming you back again soon! Best, Paul Ohm General Manager

Urbana, Illinois
Reviewed 1 week ago

Booked the hotel for the tail end of a trip to London and extended parking prior to the stay. This is a beautiful hotel with great amenities and beautiful rooms. Shuttle service was awesome to and from O'Hare! Covered parking!!! Staff incredibly nice and helpful. Capital Grille, Starbucks and others in the building!

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Helpful?
Thank Elliot C
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Elliot - Thanks for taking the time to write is, it's great to hear form you! Having a comfy and helpful hotel to come to after a international trip is hugely helpful, and we're glad to read that you found our hotel to be just that! Thanks for choosing Loews and we look forward to welcoming you back again soon....

Cruz Bay, St. John
Reviewed 1 week ago via mobile

Wanted to get away to my old hometown to ring in the new year. Wife arrived one day before me no issues with free shuttle. I rented car and had no issues with the parking garage-short walk to elevators that took you to hotel lobby-was aware of $26.00 daily fee so no surprise. Hotel was very modern and clean.Front Desk...

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Helpful?
Thank wardog340
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Thanks so much for taking the time to write us about your recent trip back to Chicago! Sounds like you enjoyed your stay overall. In regard to the bathrobe, we are sorry about this and I hope that you were able to let our Front Desk team know about this so that we could make it right. Thanks so much...

Naperville, Illinois
Reviewed 1 week ago

Stayed here for a night. The Good Nice looking hotel Very nice Bathrooms Very Comfortable bed Good recovery on a room that smelled badly of smoke The Bad First room smelled badly of smoke Needed benadryl in a desperate situation and they said that the gift shopped closed at 11:00 and they couldn't help (had to go to another hotel...

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Helpful?
Thank 21pelly
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Thanks for taking the time to write us about your stay. I am sorry to hear of the issues you experienced with us. As we are always looking for areas to improve on, we would be more than happy to speak with you to see how we can have made your experience better. Feel free to reach out to our...

Reviewed 1 week ago

A very nice hotel close to O'Hare. We did a Park, Sleep and Fly. They airport shuttle runs every 20 minutes. The hotel Christmas decorations were very pretty and we enjoyed looking at them. The room was spacious with a comfortable bed. There are outlets everywhere and on every lamp, which is nice in this age of devices. The bath...

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Helpful?
Thank CKay711
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

This is great to hear! Thanks so much for taking the time to tell us about your experience. We value your feedback and look forward to welcoming you back again soon. Best, Paul Ohm General Manager

Chicago, Illinois
Reviewed 2 weeks ago

This is definitely one of the better hotels near O'Hare. Rooms and hallways are extremely clean, and there is plenty of space in the room and bathroom. Decor is nice and modern overall, but especially in the bathroom. This establishment feels luxurious but is still efficient: we were impressed by how quickly check-in went, and it was easy to enter...

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Helpful?
Thank chimick9
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Thanks for your review, it's wonderful to hear that you enjoyed your experience here. Thanks for choosing Loews and we look forward to welcoming you back again soon. Best, Paul Ohm General Manager

Reviewed 2 weeks ago via mobile

After spending the weekend at a hotel that could careless about guests, Loews came to the rescue. From the FD, secured self parking garage, sparkling property, ultra modern (yet functional) room with an astonishing bathroom to the incredible "sleeping on a cloud" bed. Perfect distance to the airport without being jet charged in the middle of the night. We now...

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Helpful?
Thank Mandysugarcubes
Angelica M, Front Office Manager at Loews Chicago O'Hare Hotel, responded to this review

Thank you for taking the time to write a review about your experience at Loews Chicago O'Hare. We appreciate the wonderful review about the hotel and most importantly your feedback about your interaction with the staff. We hope to welcome you back again real soon.

St Louis
Reviewed 2 weeks ago via mobile

We arrived on New Years Eve at about 6:30pm in the middle of the beginning of a wedding reception. It was crazy busy but we got checked in quite quickly and found our room. Two double beds, a chaise lounge chair and a built in closet/dresser. The room was very modern and the facilities were quite nice. The bed was...

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Helpful?
Thank jb1233
Angelica M, Front Office Manager at Loews Chicago O'Hare Hotel, responded to this review

Thank you for taking the time to write a review about your recent stay at Loews Chicago O’Hare! I'm happy to see that you found your stay enjoyable and that you were able to bring in the New Year hear at Loews. I am sorry to hear that there was miscommunication about the parking. I apologize for the inconvenience that...

Normal
Reviewed 2 weeks ago

Be aware that if you intend to use the Park and Fly feature of this property that a reservation for your vehicle is needed to keep your vehicle at the hotel. We did not know this and at check-in was handed a sheet of paper with the names of the companies to contact for parking reservations. No attempt to help...

Review collected in partnership with Loews Hotels and Resorts
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1Thank Cathy W
Angelica M, Front Office Manager at Loews Chicago O'Hare Hotel, responded to this review

Thank you for taking the time to write a review about your recent stay at Loews Chicago O’Hare! I hope you found your stay enjoyable. I am sorry to hear that there was a problem with obtaining assistance with your parking reservations. I apologize for the inconvenience that may have caused you. We certainly hope to see you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Loews Chicago O'Hare is the area's first luxury hotel with its very own art gallery featuring a full-time curator and monthly art exhibitions. The works of Chicago's most intriguing artists are displayed throughout the hotel. After dinner enjoy live entertainment in our very own Montrose Theatre. Architecture buffs will enjoy a visit to the Frank Lloyd Wright Home while sports fans can attend a game at nearby Wrigley Field. We are located just minutes from O Hare International Airport and 14 miles west of downtown Chicago, making us the perfect destination for business and conference guests. ... more   less 

Additional Information about Loews Chicago O'Hare Hotel

Address: 5300 N River Rd, Rosemont, IL 60018-5400 (Formerly InterContinental Chicago O'Hare)
Region: United States > Illinois > Rosemont
Price Range: ₹ 9,967 - ₹ 16,998 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Loews Chicago O'Hare Hotel 4.5*
Number of rooms: 556
Reservation Options:
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Also Known As:
Intercontinental Chicago o`Hare Hotel Rosemont
Intercontinental Hotel Rosemont
Hotel Style:
#1 Luxury Hotel in Rosemont
#1 Romantic Hotel in Rosemont
#1 Business Hotel in Rosemont
#2 Green Hotel in Rosemont
#4 Family Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from Loews Chicago O'Hare Hotel staff and other travellers.
28 questions
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6 months ago
Henderson, NV
1 month ago
Chesterfield, Missouri
28 days ago

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Questions? Get answers from Loews Chicago O'Hare Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on higher levels facing Chicago has great views.”
 of 5 bubbles Z6111UXjamesk, 13 Jan 2017 | Read review
“Corner Rooms are Bigger”
 of 5 bubbles CKay711, 3 Jan 2017 | Read review
“Use ridesharing to get to and from the airport. It's worth it and not too far away, making the fare very reasonable.”
  • Spacious guestroom with equally spacious bathroom.
 of 5 bubbles rsoania, 30 Nov 2016 | Read review
“Room was hotel choice”
 of 5 bubbles 7071mvjr, 28 Nov 2016 | Read review
“The airport shuttle is very convenient and will save you $.”
 of 5 bubbles Retinadoc88, 14 Nov 2016 | Read review
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