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Doubletree Hotel Chicago O'Hare Airport - Rosemont

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1,246 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Hotel Chicago O'Hare Airport - Rosemont
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Showing 1,203: English reviews
Crestwood, Illinois
Reviewed 4 June 2016 via mobile

I've been to this hotel on multiple occasions and every time check in is quick and easy. All the workers are knowledgeable and kind. My rooms are always in order and ready before check in time. And the doubletree cookie is to die for.

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Helpful?
Thank T N
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

T N, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us from the quick and was check in to the kind staff and the to die for cookie at check in! We hope to welcome you back again on your next visit...

EL PASO, TX, United States
Reviewed 3 June 2016

Over all, the service was excellent. I would like to comment on the survey. While it is good, it is entirely too long, and, to me, it appears to be repetitive. I would suggest that you may shorten it and still get good, or even better, results.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Pedro H R
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Pedro H R Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and look forward to welcoming you back again on your next visit to the area. Best Wishes

Raleigh, North Carolina
Reviewed 2 June 2016 via mobile

If you are a Hilton Honors member and trying to gather points, then I can understand staying here. Decent hotel - we had a business meeting here and that staff was incredible! My room was fine - bed was comfy and the bathroom was large. The hotel bar staff were all very friendly - I went into the "gibson's" restaurant...

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Helpful?
Thank Brad945
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Brad945, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and look forward to welcoming you back again in the near future. Best Wishes,

Indianapolis, United States
Reviewed 1 June 2016

I stayed at this hotel for the Walker Stalker Convention in Chicago. The staff was extremely helpful and the rooms were clean. The only issue I had was with the WiFi. This was not a deal breaker because I was rarely in the room to use it. The price was pretty good. I will definitely stay here again.

Review collected in partnership with DoubleTree by Hilton
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Thank Katisha B
Seattle, United States
Reviewed 1 June 2016

One of the better experiences I have had at a double tree. The staff was nice and helpful, thats what matters the most to me.The rooms were really clean and it looked like the staff kept up on it. Nice big shower and wifi worked great.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Jarod B
Milwaukee, Wisconsin
Reviewed 1 June 2016

The room was very nice, standard for a four to five star hotel, but of course it's always the people that make the difference, and my experience was top shelf from check in, to the staff taking care of your need in the rooms, to the wonderful people in the restaurant and Mrs.Vonetta my hostes truly put the icing on...

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Helpful?
Thank carterstarhunda
North Carolina Coast, North Carolina
Reviewed 31 May 2016

This hotel is in a great place and Gibsons steak house is right on the property . The outlets are right behind the hotel short walk . The hotel is perfect for a conference and the staff is helpful . I would recommend this hotel

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Helpful?
Thank Debra C
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Debra, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us from the location to the helpful staff. We hope to welcome you back again very soon. Best Wishes!

Boston, Massachusetts
Reviewed 28 May 2016

Why in this day and age, after paying a premium for Hilton service would there be Poor internet connection and bad views for the room and not letting the client know about it. I paid market rate for the room and booked directly with the hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank TeamTomTruong
Miri L, on behalf of the staff at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Dear TeamTomTruong Thank you for taking the time to send us a review. We’re very sorry your experience at our property wasn’t up to our usual high standards. We’ve addressed the problems you mentioned with the room view and internet connection. Thank you for alerting us to this issue, and we hope you’ll give us another chance to make it...

Davenport, United States
Reviewed 26 May 2016

I have always chose this hotel. From Conventions to vacation getaways. I've never had a bad experience, but When I went to the 2016 ACen event, an employee named "Amir" ruined the check in experience for us. Rude, unwilling to listen, and refused to give us a receipt for paying cash... I will still pick this hotel, but I will...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Torrell M
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Torrell, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience...

Charlotte, North Carolina
Reviewed 26 May 2016

Floors are slick and I slipped and fell and almost went to the hospital. Hotel staff offered nothing comp wise but the rest of the stay was fine. Room service was Great and fast. Great location for business

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank thisis1qtpie
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

thisis1qtpie, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us from the location to the great and fast room service. We are so very sorry to hear that you slipped, and hope you are feeling much better. We do hope to be...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Doubletree O'Hare Rosemont is located adjacent to the Donald E. Stephens Convention Center and five minutes from O'Hare International Airport (ORD) via our 24-hour complimentary hotel shuttle. Recently award 4 Diamond AAA rating. Hi-Spd Internet available in guest rooms for a nominal fee. Parking with in/out privileges: $20/day; Valet Parking: $28/day. ... more   less 

Additional Information about Doubletree Hotel Chicago O'Hare Airport - Rosemont

Address: 5460 N. River Road, Rosemont, IL 60018
Region: United States > Illinois > Rosemont
Price Range: ₹ 8,915 - ₹ 14,345 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Chicago O'Hare Airport - Rosemont 3.5*
Number of rooms: 369
Reservation Options:
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Also Known As:
Doubletree Rosemont
Rosemont Doubletree
Hotel Style:
#2 Family Hotel in Rosemont
#5 Business Hotel in Rosemont
#10 Romantic Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Hotel Chicago O'Hare Airport - Rosemont staff and other travellers.
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Questions? Get answers from Doubletree Hotel Chicago O'Hare Airport - Rosemont staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in king suite. Very roomy and comfortable”
 of 5 bubbles Y2171EAdonnas, 2 Jan 2017 | Read review
“If you work out, stay on the 3rd floor, same as fitness center, and also the parking garage.”
 of 5 bubbles JBretteD, 22 Dec 2016 | Read review
“Corner rooms are a bit quieter.”
 of 5 bubbles Aufmuth13, 11 Dec 2016 | Read review
“don't take the top floor”
 of 5 bubbles halflescher, 8 Dec 2016 | Read review
“We were by O hare airport we did hear some planes but not as many as we had expected”
 of 5 bubbles maryrI2753QA, 3 Nov 2016 | Read review
5 of 5