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Doubletree Hotel Chicago O'Hare Airport - Rosemont

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1,294 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Hotel Chicago O'Hare Airport - Rosemont
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Showing 1,249: English reviews
South Haven, Michigan
Reviewed 4 weeks ago

I use this hotel anytime I'm at an event at the Donald Stephenson center. Right across the street with a restaurant right on the premises. Staff are friendly and helpful. Definitely recommend this hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Heather R
Luigi R, Front Office Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Dear Heather R, Thank you for taking the time to review our hotel. I'm glad you are one of our returning guests. I'm happy to know that you enjoyed your stay. We hope to have you back soon. Kind Regards, Luigi R Asst. Front Office Manager

Long Beach, California
Reviewed 4 weeks ago

My company used this hotel for training conference. The group breakfast served was very good, in our own room near conference rooms. Conference rooms were well lit and good temperature. Very comfortable overall. Would highly recommend.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank TheCroatianSensation
Luigi R, Front Office Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Dear TheCroatianSensation, Thank you for taking the time to review our property. I'm glad your stay with us was an exceptional one. We look forward to having you and your group back in the not too distant future. Sincerely, Luigi R Asst. Front Office Manager

Marshall, Wisconsin
Reviewed 4 weeks ago

Love this hotel and staff - always friendly and courteous! Rooms are spacious and comfortable. Stayed in a room with 2 friends and never felt like we were crowded! Will stay here every time I am in Rosemont.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank laurieh267
Luigi R, Front Office Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Dear laurieh267, Thank you so much for your great review and rating! We're happy to hear that our staff made such a great impression on your stay. I'm glad you enjoyed the hotel, and we hope to have you back soon. Best Regards, Luigi R Asst. Front Office Manager

Lansing, Michigan
Reviewed 4 weeks ago

Complaints about noise were not answered appropriately and although not all staff were inadequate, it was too many for a hotel of this caliber. Rooms were great, not the service. Parking was very awkward since it was in a ramp run by the city of Rosemont but conveniently connected to the hotel and directly across from the convention center.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank myladywhitewolf
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Dear myladywhitewolf, We would like to thank you for taking the time to review our hotel. We appreciate your feedback and are sad to see that your stay was not exceptional. I would like the opportunity to speak to you and make this right. We appreciate your loyalty to the Hilton family. If you could please reach out to me...

Detroit, MI
Reviewed 4 weeks ago

This is my preferred hotel when I go to a convention in Rosemont, IL. This is a very clean hotel and the staff is very nice and willing to go the extra mile to help you out. Love staying at this hotel!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank yodascott
Anna P, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Dear yodascott, Thank you so much for the great review! We truly appreciate your feedback and it's nice to hear you had an all around fantastic experience. We look forward to seeing you again! Sincerely, Anna

Burton, United States
Reviewed 4 weeks ago

Stayed here for a conference. Staff was great, room was nice and had great amenities, separate bath tub and shower. Room service was very quick. Happy Hour at bar is a bit deceptive, certain appetizers were discounted, my wine was not. Had some issues with the soda machines taking my money or credit card, so had to buy soda at...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank kelainel
Anna P, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Dear kelainel, Thank you very much for taking the time to share your review and very valuable feedback. We are elated to hear the team delivered such a wonderful experience for you while you enjoyed the hotel and room. Please accept my sincere apologies that the Soda Machine does not accept credit cards and the wine you chose was not...

Half Moon Bay, United States
Reviewed 5 weeks ago

This hotel has the best bistro and Gibson's Steakhouse attached to it. The price you pay for the value you get is fantastic and if you are using the conference center or just need to stay near airport, this hotel cannot be beat!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Maureen G
Anna P, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Dear Maureen G, Thank you so much for the great review! We truly appreciate your feedback and it's nice to hear you had an all around fantastic experience. We look forward to seeing you again! Sincerely, Anna

Columbus, Ohio
Reviewed 22 March 2017

The parking garage is huge and it can be difficult to get to, or even find your car. Nice lobby, clean rooms, quiet, decent value. The garage needs better signage for both entering and finding the best way to the hotel lobby. There is a sky bridge on the second floor, but it is not well highlighted.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank billbabbitt
Anna P, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Dear billbabbitt, Thank you for taking the time to review our hotel; it is always disappointing when a customer experience is less than expected. Needless to say, we always strive for a flawless stay; a promise and goal that we were unable to fulfill. Please accept my sincere apologies for the experiences that you encountered with parking. Your feedback will...

Chicago, IL
Reviewed 21 March 2017

Stayed one night in March, for a wedding in the hotel. THE GOOD: --Our room (8th floor - HHonors floor) was plenty spacious, and in good condition --Closet and drawers were good enough for a short stay at least --Quiet, at least on our floor anyway --Bathroom was huge by chain hotel standards, with a separate bath and shower --Bed...

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Helpful?
Thank Migizi
Luigi R, Front Office Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Dear Migizi, Thank you so much for taking the time to rate and review our hotel. We appreciate your feedback and are glad you were able to enjoy your time with us. We hope to see you in the near future. Best Regards, Luigi R

San Antonio, Texas
Reviewed 20 March 2017

From reservations to checkout, our experience was great. We were very impressed by everyone we spoke with. Room service and the front desk were especially noteable. We will be sure to stay here our next trip!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 114ceciliak
Luigi R, Front Office Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Hello 114ceciliak, Thank you for taking the time to review our hotel. We love the review and rating! We appreciate your feedback and are glad to see our staff was able to make such a great impact on your stay. We hope to see you in the near future. Best Regards, Luigi R Asst. Front Office Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Doubletree O'Hare Rosemont is located adjacent to the Donald E. Stephens Convention Center and five minutes from O'Hare International Airport (ORD) via our 24-hour complimentary hotel shuttle. Recently award 4 Diamond AAA rating. Hi-Spd Internet available in guest rooms for a nominal fee. Parking with in/out privileges: $26/day; Valet Parking: $30/day. ... more   less 

Additional Information about Doubletree Hotel Chicago O'Hare Airport - Rosemont

Address: 5460 N River Rd, Rosemont, IL 60018-5232
Region: United States > Illinois > Rosemont
Price Range: ₹ 7,563 - ₹ 17,647 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Chicago O'Hare Airport - Rosemont 3.5*
Number of rooms: 369
Reservation Options:
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Also Known As:
Doubletree Rosemont
Rosemont Doubletree
Hotel Style:
#2 Family Hotel in Rosemont
#5 Business Hotel in Rosemont
#10 Romantic Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Hotel Chicago O'Hare Airport - Rosemont staff and other travellers.
9 questions
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Guttenberg, New Jersey
Bloomington-Normal, Illinois
over a year ago
23 days ago
Evansville, Indiana

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Questions? Get answers from Doubletree Hotel Chicago O'Hare Airport - Rosemont staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“FYI—aircraft take-offs can be heard from rooms on the West side.”
trtzw, 25 Apr 2017 | Read review
“Avoid 2nd floor, as the skybridge from the parking deck comes in there, right into a row of rooms.”
Migizi, 21 Mar 2017 | Read review
“Verify several times where you want your room to ensure that is what you receive.”
JStolz1, 1 Mar 2017 | Read review
“We were in king suite. Very roomy and comfortable”
Y2171EAdonnas, 2 Jan 2017 | Read review
“If you work out, stay on the 3rd floor, same as fitness center, and also the parking garage.”
JBretteD, 22 Dec 2016 | Read review
5 of 5