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DoubleTree by Hilton Hotel Chicago O'Hare Airport - Rosemont

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5460 N River Rd, Rosemont, IL 60018
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (172)
Room & Suite (94)
Dining (17)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 18/06/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Hotel Chicago O'Hare Airport - Rosemont
Updated 18/06/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 19 hotels in Rosemont
Location
Cleanliness
Service
Value
The DoubleTree by Hilton Hotel Chicago O'Hare Airport - Rosemont, offers complimentary shuttle to and from O'Hare International Airport, a fully-equipped fitness center and indoor pool. Located in Rosemont directly across the street from the Donald E. Stephens Convention and Conference Center our hotel also offers 13,500 sq. ft. of on-site meeting space.
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Property amenities
Paid public parking on-site
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Centre with Internet Access
Conference facilities
Baggage storage
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
1821Reviews15Q+A100Room tips
Traveller rating
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Aaron H wrote a review 9 Sep
Erie, Pennsylvania3 contributions
The good: The staff was amazing, the room was very spacious and comfortable. Gibson's was crazy good and the shuttle service perfect. The bad: I walked 9.4 miles the day I was there and couldn't wait to get back to the room to jump in the pool that is the online cover picture of your hotel. I was informed after check in while looking for said pool, that it is permanently closed. I am not sure of the technical definition of bait and switch but this was a serious disappointment.
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Date of stay: September 2022
Location
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Ask for room near the elevator
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bruce hoinacki, Owner at DoubleTree by Hilton Hotel Chicago O'Hare Airport - Rosemont
Responded 2 weeks ago
Thank you for taking the time to review your recent stay with us. I am truly disappointed that we did not live up to your expectations during your stay. You comments are appreciated and will be discussed with our staff so we can continually improve on level of service. We do appreciate you staying with us and hope that you will give another chance to prove our service level to you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TeamDowager wrote a review Jul 2022
Fairfield, Connecticut25 contributions8 helpful votes
Hotel's Favourite
I had a great and convenient stay at the Doubletree by Hilton - Rosemont. The hotel is so convenient to O’Hare with shuttles to and from the airport. The hotel restaurant was superb along with Gibson steakhouse onsite. Staff was friendly and helpful and the fitness area served my needs with updated bluetooth equipment I would definitely stay here again!
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anna Pecoraro, Guest Services / Front Office at DoubleTree by Hilton Hotel Chicago O'Hare Airport - Rosemont
Responded 20 Jul 2022
TeamDowager, Thank you for taking the time to share your review and very valuable feedback. We are elated to hear that the team delivered such a wonderful experience for you while you enjoyed the food and the hotel. We look forward to welcoming you back in the near future. Sincerely, Anna
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jon C wrote a review 8 Sep
Seattle, Washington271 contributions146 helpful votes
Back here after a few months, and the level of service standards appear to be lower. Firstly, your status with Hilton is not recognized, and you don't get credit/points for your stay. When I got to the room the bedsheet looked unmade, i.e. it was very wrinkled...as if it had been slept in. While there was no malodorous condition, it did not look made. Changed rooms, and the second bed was just as bad. The front desk staff explained that the sheets were cotton, and that's how they look. Well, it's not my first trip, and I've been around.....I can tell the difference with a bed that's been made, and one that looks like it was just a rush job. Breakfast was so-so, the spread is nothing to shout about, pretty boring stuff actually. Fitness room was adequate, but the treadmills need to be either replaced, or at a minimum, maintained. Some keys on the control panels need to be fixed.
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Date of stay: September 2022
Location
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Bruce hoinacki, Owner at DoubleTree by Hilton Hotel Chicago O'Hare Airport - Rosemont
Responded 2 weeks ago
Dear Jon C: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments are essential in helping us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bartdangle wrote a review Aug 2022
Los Angeles, California1 contribution
Parking rates are absurd and the lot is empty for a reason. Wifi went out completely for a whole night, luckily I had enough cell service to use my hotspot. Attached restaurant was really good and they had some slot machines that were pretty fun.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bruce hoinacki, Owner at DoubleTree by Hilton Hotel Chicago O'Hare Airport - Rosemont
Responded 2 weeks ago
Thank you for taking the time to review your recent stay with us. I am sorry that we did not meet your expectations during your stay. Your comments will be discussed with our team so we can continually improve on our service levels. I hope that you will give us another chance in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mr_Universal wrote a review Aug 2022
Miami Beach, Florida36 contributions32 helpful votes
I DO NOT recommend this hotel to anyone. Stay away. They should call it Double Terrible by Hilton or something like that. The shuttle took about an hour. The checkin person was rude. This is the last thing I needed after an international flight. The breakfast is not complimentary, which I guess differs by location. No problem. But no excuse for 45 minutes to 1 hour to get to the hotel shuttle on a busy Saturday. No excuse for a terrible checkin experience. But what is even worse is that this hotel does not even give one bottle of water to the guests. Invest 20 cents or something guys and get it together. Or, improve the overall experience so a bottle of water does not become a big deal. And the room was dirty. I entered with a dirty towel on the floor. I was too tired to even complaint. The checkin agent was rude, so I am not sure what would have happened. So I just laid down on the bed and decided to write this review. I do not recommend.
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Date of stay: August 2022
Value
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bruce hoinacki, Owner at DoubleTree by Hilton Hotel Chicago O'Hare Airport - Rosemont
Responded 2 weeks ago
Thank you for taking the time to review your recent stay with us. I am sorry that we did not meet your expectations during your stay. Your comments will be discussed with our team so we can continually improve on our service levels. I hope that you will give us another chance in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rob T wrote a review Aug 2022
Oak Park, Illinois, United States11 contributions13 helpful votes
Room smelled of mothballs, which was better than the smell in the hallway (garbage?) . The room had been cleaned, but upholstery seemed dated and had stains in places. Breakfast is in the bar and was pretty bad, and the “Vegas style slot machines” made it feel like a truck stop.
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Date of stay: August 2022Trip type: Travelled on business
Room Tip: Try the Rose Hotel instead.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bruce hoinacki, Owner at DoubleTree by Hilton Hotel Chicago O'Hare Airport - Rosemont
Responded 2 weeks ago
Thank you for taking the time to review your recent stay with us. I am sorry that we did not meet your expectations during your stay. Your comments will be discussed with our team so we can continually improve on our service levels. I hope that you will give us another chance in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
callies wrote a review Jul 2022
Shelbyville, Tennessee189 contributions91 helpful votes
Needs some updating. Liked the location. Loved having Gibson’s Restaurant next door. Always great food there. Staff at hotel were great. Friendly and cooperative. Easy to get to in the city. Did not realize the parking was not included and at a private garage.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anna Pecoraro, Guest Services / Front Office at DoubleTree by Hilton Hotel Chicago O'Hare Airport - Rosemont
Responded 24 Jul 2022
collies, Thank you for staying with us and taking the time to write a review. We appreciate your feedback! We hope to have the opportunity to welcoming you back in the near future. Sincerely, Anna
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Doug O wrote a review Jun 2022
4 contributions
We stayed for three nights. The rooms were nice. The bed was comfortable. The A/C worked. They show photos of a pool on the website, but there is no pool. It has been closed down, but I'm not sure if for good or temporarily. They do have a fitness room that is 24hrs which was great. Convenient location near O'Hare, Donald E Stephen's Convention Center and Parkway Bank Park Entertainment District. The front desk staff were upbeat and attentive.
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Date of stay: June 2022
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bruce hoinacki, Owner at DoubleTree by Hilton Hotel Chicago O'Hare Airport - Rosemont
Responded 18 Jun 2022
Thank you such much for taking time to share your experience at the DoubleTree by Hilton Rosemont. I am glad that you enjoyed your stay, and I apologize about the pool being closed for good. We always appreciate great feedback such as yours, and we will do our best to make sure that we address the concerns that you mentioned. Thank you once again for staying with us and we can't wait to host you again the next time you are in town!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
354traveler50 wrote a review Jun 2022
Homosassa, Florida1 contribution
I stay there often and as of now it has always been perfect. Staff is always helpful when call apond. Location is minute's from the airport and adjacent to the highway. Hotel has a nice restaurant inside and steakhouse right next door.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Bruce hoinacki, Owner at DoubleTree by Hilton Hotel Chicago O'Hare Airport - Rosemont
Responded 18 Jun 2022
On behalf of all of us at the Doubletree, we are beyond grateful for your positive reviews. Guests like yourself are the reason our team has a tremendous passion for excellence and hospitality. We were thrilled to see you had an overall positive stay with us. Upon reflecting on your time with us, it would be an absolute pleasure to serve you in the near future. If you have any additional thoughts or questions, we are at your service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jennifer T wrote a review Jun 2022
Spring, Texas1 contribution
Staff was terrible (with the exception of the bartender if you can catch the bar when it's even open.) There's either no communication or what they tell you is incorrect or it's not their problem. Bistro / Bar / Dining / Lobby Store are rarely open. Cannot get anything to drink besides the water from the bathroom sick unless you take an Uber, use a service or go to Gibson's. I was even told to go to another hotel down the street!
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Review collected in partnership with DoubleTree by Hilton
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Bruce hoinacki, Owner at DoubleTree by Hilton Hotel Chicago O'Hare Airport - Rosemont
Responded 18 Jun 2022
Thank you for taking the time to review your recent stay with us. I am sorry that we did not meet your expectations during your stay. Your comments will be discussed with our team so we can continually improve on our service levels. I hope that you will give us another chance in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$152 - $223 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree rosemont, rosemont doubletree
FORMERLY KNOWN AS
Dbltree by Hltn Chicago Ohared
LOCATION
United StatesIllinoisRosemont
NUMBER OF ROOMS
369
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Frequently Asked Questions about DoubleTree by Hilton Hotel Chicago O'Hare Airport - Rosemont
Which popular attractions are close to DoubleTree by Hilton Hotel Chicago O'Hare Airport - Rosemont?
Nearby attractions include iFLY Indoor Skydiving - Chicago (Rosemont) (0.4 km), Kings Dining & Entertainment (0.3 km), and Parkway Bank Park Entertainment District (0.3 km).
What are some of the property amenities at DoubleTree by Hilton Hotel Chicago O'Hare Airport - Rosemont?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at DoubleTree by Hilton Hotel Chicago O'Hare Airport - Rosemont?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at DoubleTree by Hilton Hotel Chicago O'Hare Airport - Rosemont?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel Chicago O'Hare Airport - Rosemont?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Chicago O'Hare Airport - Rosemont?
Conveniently located restaurants include Fogo de Chão Brazilian Steakhouse, Gibsons Steakhouse, and The Capital Grille.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Chicago O'Hare Airport - Rosemont?
Yes, guests have access to a fitness centre during their stay.
Does DoubleTree by Hilton Hotel Chicago O'Hare Airport - Rosemont have airport transportation?
Yes, DoubleTree by Hilton Hotel Chicago O'Hare Airport - Rosemont offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at DoubleTree by Hilton Hotel Chicago O'Hare Airport - Rosemont?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel Chicago O'Hare Airport - Rosemont offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel Chicago O'Hare Airport - Rosemont?
The staff speaks multiple languages, including English and Spanish.