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SpringHill Suites Chicago O'Hare

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991 Reviews from our TripAdvisor Community

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Showing 972: English reviews
Springfield, Illinois
Reviewed 1 week ago via mobile

We stayed here for one night to be able to catch an early flight out of O'Hare airport in Chicago. The hotel and the rooms were nice with excellent attention from the staff. The hotel was very clean and presentable. Many restaurants are within a short driving distance. You can also leave your car parked at this location, take their...

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Helpful?
Thank Clevlander
Kevin W, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear Clevlander, Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your visit. We do have complimentary parking, but only for the length of your stay. We are unaware as to where you heard about leaving your vehicle while you are away. Thank you for bringing that to our attention....

ontario
Reviewed 1 week ago via mobile

We stayed for two nights because of a wedding we were attending. Had a lovely king suite. Room was spacious and clean. Front staff warm and welcoming. No charge for parking was great. Loved the Outback Steakhouse attached to the hotel. The best part too was a wonderful breakfast! Loved our stay, if ever a need for a hotel,in Chicago,...

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Helpful?
Thank jayOntario
Kevin W, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear jayOntario, Thank you so much for your kind words. It's wonderful to hear that you enjoyed your visit during an exciting time for your family. We happily look forward to seeing you again the next time your travels bring you back to Chicago. Sincerely, Kevin W., Guest Experience Manager

Manassas, Virginia
Reviewed 2 weeks ago

The hotel is very convenient to Ohare and there is a shuttle to the airport if you need it. The room was a nice size with a sofa bed for our daughter. Having the Outback restaurant attached to the restaurant saved us from having to out for dinner as we were all exhausted and didn't want to go back out....

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Helpful?
Thank flacka68
Kevin W, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear flacka68, Thank you for taking the time to share your experience. Please accept our apologies for the two service issues you had pointed out. It is understandable how those can negatively effect any hotel stay. We will definitely take your feedback to heart and have those corrected moving forward with better verbiage. It is great to see that you...

Saint Johns, United States
Reviewed 3 weeks ago

I just wish to thank your staff for a truly pleasurable experience. My wife and I spent three nights with you this past week which was awesome. I would like to thank Alina Neiberg, Bobby Saldana, Carrel Sykes and Magda Kowal for their professionalism and attentive behavior. Everyone and everything was wonderful. They all made us feel very welcome and...

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Helpful?
Thank Grant M
Kevin W, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear Grant, Thank you so much for taking the time to share your experience with us. It's wonderful to hear what a great job our team put in to make your visit a memorable one. All of those team members you mentioned are great assets to our team and we will make sure your warm comments are shared with them....

Marlboro, New Jersey
Reviewed 3 weeks ago

Just down the road from the airport rental car locations. Rooms are clean, neat with place to work. There is no parking fee like the other "full-service Marriotts". Staff is really helpful and the Outback Steakhouse is attached directly to the lobby and there are other restaurants on Higgins in close proximity.

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Helpful?
Thank Harris T
Kevin W, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear Harris, Thank you so much for taking the time to review us. We're thrilled to hear that you enjoyed visiting us. We have a team that loves assisting our guest's needs. We look forward to seeing you again during you next trip back to Chicago. Sincerely, Kevin W., Guest Experience Manager

Reviewed 3 weeks ago

Overall, it was a nice hotel. The staff there is very friendly and professional. They go out of their way to make you feel comfortable. I did not have any major problems. I notified the front desk of my shower drain not draining the bath water properly. They fixed it that day and there were no problems after that.

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Helpful?
Thank Bill G
Kevin W, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear Bill, Thank you for taking the time to review us. We're proud to hear that our team did an excellent job of assisting you and taking care of that drain issue in a prompt manner. We hope to get the chance to assist you again the next time your travels bring you back to Chicago. Sincerely, Kevin W., Guest...

Atlanta, Georgia
Reviewed 3 weeks ago

My husband and I flew in yesterday to visit his childhood home and meet his high school buddies. From the moment we walked in the door, the staff made us feel welcome!! I chose the hotel because of reviews on trip advisor. Reviews were spot on! The hotel was very clean and the staff was exceptional. Kimberly Nickels, assistant manager,is...

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Helpful?
Thank mcmeen
Kevin W, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear mcmeen, Thank you so much for the wonderful review! It's great to hear what a wonderful job our team did to make your visit as comfortable as possible. All of our team members that you mentioned are outstanding at their positions. Your kind words will happily be shared with our team to keep up the great work and so...

pla_orange
Reviewed 3 weeks ago

I am on a project that will require multiple travels to the area over several months. I made this my standard place to stay. After several stays: 1) the staff has been friendly, helpful and efficient each time I stayed. 2) location is convenient to my business location and also major roadways. 3) it has been very clean and everything...

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Helpful?
Thank pla_orange
Kevin W, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear pla_orange, Thank you so much for taking the time to share your experience with us. We were thrilled to have you for your multiple month project in the Chicago area. We're proud to hear of the excellent job our team put in to assist you. Thank you for providing us with some feedback about where guest's who smoke were...

Greenville, North Carolina
Reviewed 4 weeks ago

We went to Chicago to visit family and chose this hotel for its reviews, and its proximity to mass transportation. We took the free hotel shuttle from O'Hare. As it was World Series weekend, our shuttle driver, Kimball, had his hands full trying to use alternate routes to get us back to the hotel as quickly as possible. He was...

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Helpful?
Thank fuzzipariah
Kevin W, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear fuzzipariah, Thank you so much for the wonderful review! I am proud to hear of the excellent job our team put in to make your visit a memorable one. It's great that you were able to utilize a lot of the amenities that we offer to our guests. Kimble and Bobby are assets to our team and your feedback...

Muscatine, Iowa
Reviewed 4 weeks ago

The reviews saying that it was "seedy" shocks me. i did not feel that way at all. I felt right at home. The staff was warm and caring and made sure our stay was great. Very spacious, clean rooms. The complimentary breakfast was fantastic. I would stay there again. Also, loved the view from our room. Great value as well....

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Helpful?
Thank Jessica G
Kevin W, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear Jessica, Thank you so much for taking the time to share your experience with us. We appreciate your feedback and are glad to hear that you enjoyed your visit to our hotel. Our team works hard to make each guest feel as comfortable as possible. Thank you again for your time and we look forward to assisting you again...

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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Make the right choice, make the smart choice! We offer a hot breakfast, parking, and the fastest high speed internet all complimentary. Traveling to O'Hare; use our convenient 24 hour O'Hare Airport shuttle service. It leaves the hotel at :15 and :45 past every hour (please call for pick-up 11pm-6am). Once at airport, make your way to the bus/shuttle center. We pick- up at door #2 (2 times per hour). Located minutes from the Donald E. Stephens Convention Center, Allstate Arena, Rosemont Theater and NEW Rivers Casino. Conveniently close to the CTA 'Blue Line'. Take the train downtown to see the Magnificent Mile, Chicago Museums, McCormick Place or many other attractions. Sports enthusiasts will enjoy easy access to Chicago Cubs, White Sox, Chicago Bears and Blackhawk games. Our all suite-property includes spacious rooms which all have a fridge and microwave. Find time to use our Indoor swimming pool and 24 hour fitness center. With over 6,000 sq ft of flexible meeting space, we can help plan your next event. ... more   less 

Additional Information about SpringHill Suites Chicago O'Hare

Address: 8101 W Higgins Rd, Rosemont, IL 60631-2916
Region: United States > Illinois > Rosemont
Price Range: ₹ 7,895 - ₹ 11,571 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Chicago O'Hare 3*
Number of rooms: 245
Reservation Options:
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Also Known As:
Springhill Suites Chicago o`Hare Hotel Rosemont
Chicago Springhill Suites
Hotel Style:
#3 Business Hotel in Rosemont
#5 Family Hotel in Rosemont
#8 Romantic Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Chicago O'Hare staff and other travellers.
10 questions
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Questions? Get answers from SpringHill Suites Chicago O'Hare staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the opposite side of the Blue Line (train).”
  • Television, desk area, and
  • View from the bedroom area
  • Sink and closet area (iron, ironing board and extra bed linens are in the closet)
  • King sized bed, very comfortable
  • Sitting area (sofa bed)
  • The CLEANEST bathroom I have seen in any hotel!
 of 5 bubbles fuzzipariah, 5 Nov 2016 | Read review
“Rooms on Higgins Rd are a bit quieter. There are bathrooms in the hallways! So important when you gotta go!”
 of 5 bubbles 232christyc, 29 Oct 2016 | Read review
“I looked up the price on Marriott.com. Then called reservation. They honored the online price but made it non-refundable.”
 of 5 bubbles CarolH922, 21 Sep 2016 | Read review
“Our room faced the expressway and rail-line and the planes landing at O'Hare. They have invested in special double-glazing of the windows.”
 of 5 bubbles r0bdan, 16 Sep 2016 | Read review
“good continental breakfast”
 of 5 bubbles 763martinaw, 13 Sep 2016 | Read review
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