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1 - 5 of 1,076 reviews
This visit to Chicago was to visit family and friends, neither located in the city proper. We chose Springhill because it was close to the airport and central to the places we needed to go. We rode the hotel shuttle to/from the hotel and the...More
Dear Randy, Thank you for taking the time to review your experience with us. We're pleased to hear that you had a nice visit to our hotel while seeing family and friends. Our team strives to provide the very best service. Thank you again for...More
This hotel was a great stop for us after an evening arrival at O'Hare and before exploring downtown Chicago the next day. Staff at the front counter was consistently courteous and helpful and the rooms were spacious and very clean. The staff even went above...More
Thank you for taking the time to share your thoughts on TripAdvisor about your stay at the SpringHill Suites, Chicago O'Hare. Our staff works hard to personalize our guests' stay as much as possible in order to create a truly unique and memorable experience so...More
Stayed two nights on a family trip to Chicago. Easy access to the CTA Blue Line with a free shuttle every half-hour. Rooms were clean and while not large, we had plenty of room to move around. Nice breakfast buffet with plenty of hot food,...More
Dear Scott, Thank you for taking the time to share your experience with us. We're happy to hear that you enjoyed your visit. Come see us again soon! Sincerely, Kevin W., Guest Experience Manager
We had an awesome stay very friendly staff viry, aurora, briseida, Gaby, Fabi all this people made our visit feel at home. Front desk was awesome shuttle drivers everyone is very friendly Highly recommended this hotel. Breakfast was good shuttle always available. Rooms were very...More
Dear Gabriel R, Thank you so much for the wonderful review! We're thrilled to hear that you enjoyed your visit. We're proud to hear that Viry, Aurora, Briseida, Gaby and Faby all did an excellent job of making your visit as carefree as possible. They're...More
We chose this hotel during our Chicago trip. Following are pros and cons. Pros: 1. Nice, clean, spacious, good neighborhood, good rooms, friendly staff. 2. They have nice breakfast, large variety of options 3. Very close to cumberland train station which makes commute to the...More
Dear Atul A, Thank you for your thorough review of our hotel and staff. I am proud to see that our staff provided the friendly service you deserve. I am sorry to hear we had issues with our elevators during your trip. With lots of...More
"Choose a room on the opposite side from the highway."
"Slow elevators, so you might want to avoid high floors"
"Room718 and 918 with the corner view of the Chicago skyline was nice. Perhaps a high level floor on that side..."
"Take the upgrade to get to the 10th floor and reduce the traffic by your room. Requires special elevator to..."
India
