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SpringHill Suites Chicago O'Hare

1,155 reviews
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Traveller (185)
Room & Suite (107)
Dining (16)
Overview
  • Excellent51%
  • Very good35%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,155)Write a Review
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All reviewsoutback steakhouseunderground parkingcumberland stationfree breakfastblue linecorner suitethe breakfast areayogurtsofa bedliving areafree shuttleo'hare airportshuttle servicefront desk staffeasy accesswould stay here againthe loop
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1 - 5 of 1,128 reviews
Reviewed 1 week ago via mobile

When my husband and I have to lay over near O’Hare airport we always stay here. The shuttle runs on time. The front desk and buffet staff is great as well as the shuttle drivers. We really enjoy Outback restaurant attached to the hotel so...More

Thank Sandra M
Response from Alina N, Guest Relations Manager at SpringHill Suites Chicago O'HareResponded 1 week ago

Dear Sandi and Gary, I am delighted to see that we are your "Go-To" Hotel when traveling through the Chicago O'Hare area we love having you stay with us. We take great pride in meeting your expectations and I am thrilled we are able to...More

Reviewed 1 week ago via mobile

I agree with most of the reviews. The staff at this hotel are very pleasant, professional and well trained. It's extremely convenient to have the restaurant attached to the hotel. For a dinner or drinks when you arrive. The breakfast buffet starts at 6:30 week...More

Thank chinablonde
Response from Kimberly N, Manager at SpringHill Suites Chicago O'HareResponded 1 week ago

Dear Chinablonde, Thank you for your kind words regarding our team. Our goal is provide each of our guests a comfortable and welcoming environment. So happy you had this experience. Should you come back to visit, our breakfast hours are 6am to 9am on the...More

Reviewed 1 week ago

We stayed here for our weekend shopping trip at Fashion Outlet. The front desk staff was very friendly and accommodating our needs for a quiet room. The room was clean and two flat screen TVs in our suite. The kitchen area was kind of small...More

Thank WindyandSun
Response from Alina N, Manager at SpringHill Suites Chicago O'HareResponded 1 week ago

Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. We truly appreciate your feedback and will make sure to share your comments with our entire team. We hope to welcome you back again soon. Kind regards.

Reviewed 2 weeks ago

It's about a 15.00 Uber ride from O'Hare. Stayed here two nights on a business trip. Our Chicago office is about five blocks away on Higgins road so it's convenient. Check in was smooth and the front desk guy was friendly and efficient. Room was...More

Thank thoban
Response from Alina N, Manager at SpringHill Suites Chicago O'HareResponded 1 week ago

Thank you so much for your kind words! We know your time is valuable and we appreciate you taking the time to share your experience with others. We are glad that you enjoyed your time at the SpringHill Suites, Chicago O’Hare, as our team does...More

Reviewed 4 weeks ago

This was my second visit so I expected the same outstanding customer service and I wasn't disappointed. I arrived 6 hours prior to check-in hoping to just leave my luggage at the desk so I could start Christmas shopping. I was greeted by Schanel who...More

Thank bessieartist2017
Response from Alina N, Guest Relations Manager at SpringHill Suites Chicago O'HareResponded 4 weeks ago

Dear bessieartisist2017, Thank you for your loyalty with us here at the SpringHill Suites Chicago O'Hare. I am delighted to see that you were able to join us for the second time and that we met all of your expectations! Our number one priority is...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Restaurant
Breakfast included
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 99 - US$ 207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Rosemont
#5 Family Hotel in Rosemont
#8 Romantic Hotel in Rosemont
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 99 - US$ 207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Rosemont
#5 Family Hotel in Rosemont
#8 Romantic Hotel in Rosemont
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (185)
Room & Suite (107)
Dining (16)
Pool & Beach (3)
Hotel & Grounds (83)
Bathroom (19)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Suhail P
14 November 2017|
AnswerShow all 4 answers
Response from Alina N | Property representative |
Hello Suhai, From the Domestic Terminals, we pick up at the Bus/Shuttle Center, outside of Door #2, every 30 minutes at the :00 and :30 of each hour. From the International Terminal we pick up outside of Door 5E. You'll need... More
0
Votes
luvbeachs
9 September 2017|
AnswerShow all 2 answers
Response from Alina N | Property representative |
Hi luvbeachs, Lorna is exactly correct! Thank you for asking! We pick up at the Bus/Shuttle Center, outside of Door #2, every 30 minutes at the :00 and :30 of each hour. We regularly do those runs between 6am and 11pm. And... More
1
Vote
Weilun K
25 August 2017|
AnswerShow all 2 answers
Response from Alina N | Property representative |
Hi Weilun! Thank you for your question. We depart the hotel at the :15 and :45 of each hour, 24 hours. It typically takes between 10-15 minutes to get to O'Hare Airport. Kindly, Kevin W., Guest Experience Manager
0
Votes
Room Tips
"higher floor and e entrance side room"
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"try to get the corner room as it will be more quiet as sound proof is not very good in this hotel"
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"Seventh floor - great view and you can watch the planes land at O'Hare"
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"Rooms further from the elevator are quieter."
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